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    NUT package (2.8.0 and below)

    Scheduled Pinned Locked Moved UPS Tools
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    • R
      rdborg
      last edited by

      Hi i have a Galleon II rackmount 1kva, in NUT suppoted its listed as supported via usb and serial.. i have it hooked up up via usb but choosing the mentions drivers is not getting it to work... usb and interface work fine as it works well when tested with provided software on a windows machine... any ideas please??

      dennypageD 1 Reply Last reply Reply Quote 0
      • dennypageD
        dennypage @rdborg
        last edited by

        @rdborg did you reboot or unplug/re-plug after you installed nut?

        R 1 Reply Last reply Reply Quote 0
        • R
          rdborg @dennypage
          last edited by

          @dennypage that worked thanks bow one more question.. is there a way that the nut on pfsense acts as a sever for my other server in any way please?

          dennypageD 1 Reply Last reply Reply Quote 0
          • dennypageD
            dennypage @rdborg
            last edited by

            @rdborg See post #2 in this thread.

            1 Reply Last reply Reply Quote 0
            • K
              kevindd992002
              last edited by

              My APC UPS just recovered from a shutdown state (black out) and now I see this:

              344dee72-1065-4554-b2f4-1e3c1dce7557-image.png

              I don't get it. Why is it considering it as Low Battery when the battery charge is clearly 100%?

              dennypageD 1 Reply Last reply Reply Quote 0
              • GertjanG
                Gertjan
                last edited by Gertjan

                I'll give you a hint :

                cf6e33e3-8377-4718-af41-14c7d3d1b1db-image.png

                If that is the battery initial usage date, consider it dead.

                As you might know : the UPS can't really 'ask' to the batteries : "what is your installation date". It's up to you to set this date when you change the battery.

                You should also start a manual self-test.

                I advise you to install the software from APC on some PC, which gives you more control over the UPS during test phase.

                No "help me" PM's please. Use the forum, the community will thank you.
                Edit : and where are the logs ??

                K 1 Reply Last reply Reply Quote 0
                • K
                  kevindd992002 @Gertjan
                  last edited by

                  @Gertjan said in NUT package:

                  I'll give you a hint :

                  cf6e33e3-8377-4718-af41-14c7d3d1b1db-image.png

                  If that is the battery initial usage date, consider it dead.

                  As you might know : the UPS can't really 'ask' to the batteries : "what is your installation date". It's up to you to set this date when you change the battery.

                  You should also start a manual self-test.

                  I advise you to install the software from APC on some PC, which gives you more control over the UPS during test phase.

                  That parameter's known to be an inaccurate parameter. I've asked that question here the first time I've used NUT. Look at the mft date, it's 2016. Can't go backwards in time :) Here's a newer and totally different unit (but is the same model):

                  7370da0e-8479-4f8f-8b76-b2d0d6e74785-image.png

                  See how they have the same battery.date? That's simply close to impossible.

                  Can't you do a manual self-test from NUT itself? Also, AFAIK the unit does a self-test everytime it powers on itself from a shutdown state.

                  1 Reply Last reply Reply Quote 0
                  • dennypageD
                    dennypage @kevindd992002
                    last edited by

                    @kevindd992002 Slightly concerning is that it does not show any self test result...

                    Batteries are generally rated for 3 years, so you may want to have a look at your battery health. You can initiate a battery test via nut, but you will have to use the command line. Log into the system and use

                    upscmd -l ups
                    

                    to see what commands are available. Look for commands that begin "test.battery..." Start with a quick test if available, then proceed to a deep test.

                    WARNING if the battery is defective, running these tests can cause the ups to cut power to the load (your pfSense box). Use at your own risk!

                    K 2 Replies Last reply Reply Quote 1
                    • K
                      kevindd992002 @dennypage
                      last edited by

                      @dennypage said in NUT package:

                      @kevindd992002 Slightly concerning is that it does not show any self test result...

                      I would understand if this happens to my older battery but why doesn't it also show a self-test result in the newer (2018) unit? Are you looking at the "Last test result" field?

                      Batteries are generally rated for 3 years, so you may want to have a look at your battery health. You can initiate a battery test via nut, but you will have to use the command line. Log into the system and use

                      upscmd -l ups
                      

                      to see what commands are available. Look for commands that begin "test.battery..." Start with a quick test if available, then proceed to a deep test.

                      WARNING if the battery is defective, running these tests can cause the ups to cut power to the load (your pfSense box). Use at your own risk!

                      I have no problems using the CLI as I have a Linux box myself. I'll have a check on the available battery test commands and post back.

                      1 Reply Last reply Reply Quote 0
                      • K
                        kevindd992002
                        last edited by

                        @dennypage

                        Just following up on my question above.

                        Also, I'm getting this on my other pfsense box:

                        upsmon parent process died - shutdown impossible

                        But when I check the NUT (UPS monitoring daemon) service, it is up and running. If you restart pfsense, is this message normal and will it be sent by pfsense as soon as it boots up?

                        dennypageD 1 Reply Last reply Reply Quote 0
                        • dennypageD
                          dennypage @kevindd992002
                          last edited by

                          @kevindd992002 said in NUT package:

                          @dennypage
                          Also, I'm getting this on my other pfsense box:

                          upsmon parent process died - shutdown impossible

                          But when I check the NUT (UPS monitoring daemon) service, it is up and running. If you restart pfsense, is this message normal and will it be sent by pfsense as soon as it boots up?

                          Yes, this is a problem. Please post your UPS config for that pfSense box.

                          K dennypageD 2 Replies Last reply Reply Quote 0
                          • K
                            kevindd992002 @dennypage
                            last edited by kevindd992002

                            @dennypage said in NUT package:

                            @kevindd992002 said in NUT package:

                            @dennypage
                            Also, I'm getting this on my other pfsense box:

                            upsmon parent process died - shutdown impossible

                            But when I check the NUT (UPS monitoring daemon) service, it is up and running. If you restart pfsense, is this message normal and will it be sent by pfsense as soon as it boots up?

                            Yes, this is a problem. Please post your UPS config for that pfSense box.

                            Here you go:

                            ff513265-3063-4a98-bb36-b621a9455f3b-image.png

                            61480ff3-305e-4aba-8720-537d964cede8-image.png

                            The password was deleted for security purposes.

                            Do you know why both of my pfsense boxes have a "no test initiated" result for the "last test result" field?

                            dennypageD 1 Reply Last reply Reply Quote 0
                            • dennypageD
                              dennypage @kevindd992002
                              last edited by

                              @kevindd992002 To be clear, is this is the config for the system that is saying the upsmon process died? Or is this the config for the server side, and it is actually the client side is the one complaining about upsmon failing?

                              Re test result, it's because a self test has never been run on the UPS, the UPS "forgetting" the self test results, or an error in the driver.

                              K 1 Reply Last reply Reply Quote 0
                              • K
                                kevindd992002 @dennypage
                                last edited by

                                @dennypage said in NUT package:

                                @kevindd992002 To be clear, is this is the config for the system that is saying the upsmon process died? Or is this the config for the server side, and it is actually the client side is the one complaining about upsmon failing?

                                Re test result, it's because a self test has never been run on the UPS, the UPS "forgetting" the self test results, or an error in the driver.

                                Yes, this is the config for the NUT server that complains that the upsmon process had dies. My two pfsense boxes are both servers.

                                Ok. The ups does a self-test every time it is turned on from an off state, right? Doesn't that count?

                                dennypageD 1 Reply Last reply Reply Quote 0
                                • dennypageD
                                  dennypage @kevindd992002
                                  last edited by

                                  @kevindd992002 said in NUT package:

                                  Re test result, it's because a self test has never been run on the UPS, the UPS "forgetting" the self test results, or an error in the driver.

                                  Ok. The ups does a self-test every time it is turned on from an off state, right? Doesn't that count?

                                  This is at the edge of my knowledge regarding APC. I had APC units many years ago, but moved away many years ago... Most UPSs do a quick transfer test on start up, but whether or not this is considered a full self test, or if the result is stored, will vary from UPS to UPS. The UPS units I currently use do not perform a full self test on power up and will not report any test results until a test is explicitly run.

                                  1 Reply Last reply Reply Quote 0
                                  • dennypageD
                                    dennypage @dennypage
                                    last edited by

                                    @dennypage said in NUT package:

                                    @kevindd992002 said in NUT package:

                                    @dennypage
                                    Also, I'm getting this on my other pfsense box:

                                    upsmon parent process died - shutdown impossible

                                    But when I check the NUT (UPS monitoring daemon) service, it is up and running. If you restart pfsense, is this message normal and will it be sent by pfsense as soon as it boots up?

                                    Yes, this is a problem. Please post your UPS config for that pfSense box.

                                    Just to make sure I have this correct:

                                    The config you posted is for the server side; It is on this box that you are seeing a complaint about upsmon dying; When you see the upsmon dying message, you still see nut showing as running in the service status page (Status / Services).

                                    Do I have that correct?

                                    If so, then the following questions come to mind:

                                    • Do you have the watchdog daemon installed?
                                    • How frequently do you see upsmon dying?
                                    • Are there any other entires in the system log around the time of upsmon death?
                                    • Is this a new issue, or has it occurred since install? Have you always had the remote nut configuration?
                                    • Do you have apcupsd installed?
                                    K 1 Reply Last reply Reply Quote 0
                                    • K
                                      kevindd992002 @dennypage
                                      last edited by kevindd992002

                                      @dennypage said in NUT package:

                                      @kevindd992002 said in NUT package:

                                      Re test result, it's because a self test has never been run on the UPS, the UPS "forgetting" the self test results, or an error in the driver.

                                      Ok. The ups does a self-test every time it is turned on from an off state, right? Doesn't that count?

                                      This is at the edge of my knowledge regarding APC. I had APC units many years ago, but moved away many years ago... Most UPSs do a quick transfer test on start up, but whether or not this is considered a full self test, or if the result is stored, will vary from UPS to UPS. The UPS units I currently use do not perform a full self test on power up and will not report any test results until a test is explicitly run.

                                      Ok, makes sense. Thanks.

                                      @dennypage said in NUT package:

                                      @dennypage said in NUT package:

                                      @kevindd992002 said in NUT package:

                                      @dennypage
                                      Also, I'm getting this on my other pfsense box:

                                      upsmon parent process died - shutdown impossible

                                      But when I check the NUT (UPS monitoring daemon) service, it is up and running. If you restart pfsense, is this message normal and will it be sent by pfsense as soon as it boots up?

                                      Yes, this is a problem. Please post your UPS config for that pfSense box.

                                      Just to make sure I have this correct:

                                      The config you posted is for the server side; It is on this box that you are seeing a complaint about upsmon dying; When you see the upsmon dying message, you still see nut showing as running in the service status page (Status / Services).

                                      Do I have that correct?

                                      If so, then the following questions come to mind:

                                      • Do you have the watchdog daemon installed?
                                      • How frequently do you see upsmon dying?
                                      • Are there any other entires in the system log around the time of upsmon death?
                                      • Is this a new issue, or has it occurred since install? Have you always had the remote nut configuration?
                                      • Do you have apcupsd installed?

                                      You got it.

                                      1. No, these are all the packages that I have installed (no watchdog daemon):

                                      90f2db88-39c6-4ade-9c91-b2110d487178-image.png

                                      1. It looks like I receive the message after reboot but not all the time. It happens randomly and it happens for both my pfsense boxes which have the same exact UPS, with the same exact pfsense version and set of settings.

                                      2. System logs around the time of the latest issue occurrence:

                                      May 5 17:48:01 	upsmon 	12113 	Startup successful
                                      May 5 17:48:02 	usbhid-ups 	35012 	Startup successful
                                      May 5 17:48:02 	upsd 	47110 	listening on 192.168.55.1 port 3493
                                      May 5 17:48:02 	upsd 	47110 	listening on 192.168.10.1 port 3493
                                      May 5 17:48:02 	upsd 	47110 	listening on ::1 port 3493
                                      May 5 17:48:02 	upsd 	47110 	listening on 127.0.0.1 port 3493
                                      May 5 17:48:02 	upsd 	47110 	Connected to UPS [ups]: usbhid-ups-ups
                                      May 5 17:48:02 	upsd 	47942 	Startup successful
                                      May 5 17:48:04 	upsmon 	43097 	Startup successful
                                      May 5 17:48:05 	usbhid-ups 	72062 	Startup successful
                                      May 5 17:48:05 	upsd 	10700 	listening on 192.168.55.1 port 3493
                                      May 5 17:48:05 	upsd 	10700 	listening on 192.168.10.1 port 3493
                                      May 5 17:48:05 	upsd 	10700 	listening on ::1 port 3493
                                      May 5 17:48:05 	upsd 	10700 	listening on 127.0.0.1 port 3493
                                      May 5 17:48:05 	upsd 	10700 	Connected to UPS [ups]: usbhid-ups-ups
                                      May 5 17:48:05 	upsd 	12533 	Startup successful
                                      May 5 17:48:06 	upsd 	12533 	User local-monitor@127.0.0.1 logged into UPS [ups]
                                      May 5 17:48:06 	upsmon 	43843 	upsmon parent process died - shutdown impossible
                                      May 5 17:48:06 	upsmon 	43843 	Parent died - shutdown impossible
                                      May 5 17:48:06 	upsd 	12533 	mainloop: Interrupted system call
                                      May 5 17:48:06 	upsd 	12533 	Signal 15: exiting
                                      May 5 17:48:06 	usbhid-ups 	72062 	Signal 15: exiting
                                      May 5 17:48:06 	upsmon 	77021 	Startup successful
                                      May 5 17:48:07 	usbhid-ups 	9091 	Startup successful
                                      May 5 17:48:07 	upsd 	19878 	listening on 192.168.55.1 port 3493
                                      May 5 17:48:07 	upsd 	19878 	listening on 192.168.10.1 port 3493
                                      May 5 17:48:07 	upsd 	19878 	listening on ::1 port 3493
                                      May 5 17:48:07 	upsd 	19878 	listening on 127.0.0.1 port 3493
                                      May 5 17:48:07 	upsd 	19878 	Connected to UPS [ups]: usbhid-ups-ups
                                      May 5 17:48:07 	upsd 	21841 	Startup successful
                                      May 5 17:48:09 	upsmon 	77021 	upsmon parent: read
                                      May 5 17:48:09 	upsmon 	37716 	Startup successful
                                      May 5 17:48:10 	usbhid-ups 	88380 	Startup successful
                                      May 5 17:48:10 	upsd 	11383 	listening on 192.168.55.1 port 3493
                                      May 5 17:48:10 	upsd 	11383 	listening on 192.168.10.1 port 3493
                                      May 5 17:48:10 	upsd 	11383 	listening on ::1 port 3493
                                      May 5 17:48:10 	upsd 	11383 	listening on 127.0.0.1 port 3493
                                      May 5 17:48:10 	upsd 	11383 	Connected to UPS [ups]: usbhid-ups-ups
                                      May 5 17:48:10 	upsd 	12532 	Startup successful
                                      May 5 17:48:12 	upsd 	12532 	User local-monitor@::1 logged into UPS [ups]
                                      May 5 17:48:13 	upsmon 	39038 	Signal 15: exiting
                                      May 5 17:48:13 	upsd 	12532 	User local-monitor@::1 logged out from UPS [ups]
                                      May 5 17:48:13 	upsd 	12532 	mainloop: Interrupted system call
                                      May 5 17:48:13 	upsd 	12532 	Signal 15: exiting
                                      May 5 17:48:13 	usbhid-ups 	88380 	Signal 15: exiting 
                                      

                                      It looks like it shut itself down and then went back up.

                                      1. This has occurred since install. Yes, the configuration I posted were there from the very start.
                                      2. I do not have apcupsd installed as shown above.
                                      dennypageD 1 Reply Last reply Reply Quote 0
                                      • GertjanG
                                        Gertjan
                                        last edited by

                                        @kevindd992002 : not related, but you missed at least 2 version of Freeradius.

                                        192f8b1b-0fe2-440d-9d68-59676ddc9458-image.png

                                        No "help me" PM's please. Use the forum, the community will thank you.
                                        Edit : and where are the logs ??

                                        K 1 Reply Last reply Reply Quote 0
                                        • K
                                          kevindd992002 @Gertjan
                                          last edited by

                                          @Gertjan said in NUT package:

                                          @kevindd992002 : not related, but you missed at least 2 version of Freeradius.

                                          192f8b1b-0fe2-440d-9d68-59676ddc9458-image.png

                                          Yes, I noticed and I just updated both my boxes now :) Is there a way to auto-update these things? Or is auto-updating not recommended?

                                          GertjanG 1 Reply Last reply Reply Quote 0
                                          • GertjanG
                                            Gertjan @kevindd992002
                                            last edited by

                                            @kevindd992002 said in NUT package:

                                            auto-updating not recommended

                                            Noop.
                                            The system might reboot to finish an update.
                                            And you were just about to shut down that nuclear power plant that reaching dangerous levels ...

                                            pfSense is not that solid that it can auto update and keep care of itself like, for example .. euh .... Windows 10 :)

                                            Put an "installed packages" widget on the dashboard, and visit the GUI ones in a while. That will do.
                                            Same thing for pfSense updates.

                                            Sorry for the out-of-subect.

                                            No "help me" PM's please. Use the forum, the community will thank you.
                                            Edit : and where are the logs ??

                                            K 1 Reply Last reply Reply Quote 0
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