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    NUT package (2.8.0 and below)

    Scheduled Pinned Locked Moved UPS Tools
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    • dennypageD
      dennypage @mrsunfire
      last edited by

      @mrsunfire said in NUT package:

      My board only auto boots after power lost. If the system shutdown, it doesn‘t boot after power is back.

      Your BIOS has power restore set to "Last State". Ideally for something like a firewall, the BIOS should be set for "Always On". If for some reason the BIOS doesn't have this ability, you can work around this with nut. Go to Advanced settings in the UPS configuration, and add the following line to the Additional configuration lines for upsmon.conf section:

      SHUTDOWNCMD "/sbin/shutdown -h +0"
      

      With this, nut will shut the system down but will not call for the system to power itself off. This will leave the system quiesced and data safe. Shortly thereafter (usually 20 seconds or so), the ups will kill the power. When the mains return, the ups will restore power and the system will automatically boot.

      Where can I set the battery low limit? With the apcupsd package this was possible.

      There are several discussions about affecting the low battery settings earlier in this thread. Look for override.battery.charge You can also see the ups.conf manual page. Use caution when changing these values. Unless you are trying to shorten run-time in order to preserve battery life, you are probably just fine with the default settings your ups provides.

      1 Reply Last reply Reply Quote 1
      • M
        mrsunfire
        last edited by

        Thank you mate, you're awesome! Tomorrow I will replace my UPS. I use this as a test if the shutdown works as I want it and let you know if I'm happy with it.

        Netgate 6100 MAX

        1 Reply Last reply Reply Quote 0
        • M
          mrsunfire
          last edited by

          @dennypage said in NUT package:

          clog /var/log/system.log | tail -25

          OK, shutdown works perfect! The system also auto boots after power is back.

          But after replacing the UPS with the same model and also installed the pfSense as UEFI new (restored backup) I again doesn't get connection to UPS.

          I followed your steps. Here is the log:

          Apr 20 14:36:50 pfsense upsmon[92951]: Poll UPS [UPS] failed - Driver not connected
          Apr 20 14:36:55 pfsense upsmon[92951]: Poll UPS [UPS] failed - Driver not connected
          Apr 20 14:37:00 pfsense upsmon[92951]: Poll UPS [UPS] failed - Driver not connected
          Apr 20 14:37:05 pfsense upsmon[92951]: Poll UPS [UPS] failed - Driver not connected
          Apr 20 14:37:10 pfsense upsmon[92951]: Poll UPS [UPS] failed - Driver not connected
          Apr 20 14:37:15 pfsense upsmon[92951]: Poll UPS [UPS] failed - Driver not connected
          Apr 20 14:37:20 pfsense upsmon[92951]: Poll UPS [UPS] failed - Driver not connected
          Apr 20 14:37:25 pfsense upsmon[92951]: Poll UPS [UPS] failed - Driver not connected
          Apr 20 14:37:30 pfsense upsmon[92951]: Poll UPS [UPS] failed - Driver not connected
          Apr 20 14:37:35 pfsense upsmon[92951]: Poll UPS [UPS] failed - Driver not connected
          Apr 20 14:37:41 pfsense upsmon[92951]: Poll UPS [UPS] failed - Driver not connected
          Apr 20 14:37:41 pfsense upsmon[5675]: Startup successful
          Apr 20 14:37:42 pfsense upsd[10577]: listening on ::1 port 3493
          Apr 20 14:37:42 pfsense upsd[10577]: listening on 127.0.0.1 port 3493
          Apr 20 14:37:42 pfsense upsd[10577]: Can't connect to UPS [UPS] (usbhid-ups-UPS): No such file or directory
          Apr 20 14:37:42 pfsense upsd[10889]: Startup successful
          Apr 20 14:37:44 pfsense upsd[10889]: User local-monitor@::1 logged into UPS [UPS]
          Apr 20 14:37:44 pfsense upsmon[5937]: Poll UPS [UPS] failed - Driver not connected
          Apr 20 14:37:44 pfsense upsmon[5937]: Communications with UPS UPS lost
          Apr 20 14:37:49 pfsense upsmon[5937]: Poll UPS [UPS] failed - Driver not connected
          Apr 20 14:37:49 pfsense upsmon[5937]: UPS UPS is unavailable
          Apr 20 14:37:54 pfsense upsmon[5937]: Poll UPS [UPS] failed - Driver not connected
          Apr 20 14:37:59 pfsense upsmon[5937]: Poll UPS [UPS] failed - Driver not connected
          Apr 20 14:38:04 pfsense upsmon[5937]: Poll UPS [UPS] failed - Driver not connected
          Apr 20 14:38:09 pfsense upsmon[5937]: Poll UPS [UPS] failed - Driver not connected
          

          Netgate 6100 MAX

          1 Reply Last reply Reply Quote 0
          • M
            mrsunfire
            last edited by

            A reboot of the system fixed it!

            Netgate 6100 MAX

            1 Reply Last reply Reply Quote 0
            • R
              rdborg
              last edited by

              Hi i have a Galleon II rackmount 1kva, in NUT suppoted its listed as supported via usb and serial.. i have it hooked up up via usb but choosing the mentions drivers is not getting it to work... usb and interface work fine as it works well when tested with provided software on a windows machine... any ideas please??

              dennypageD 1 Reply Last reply Reply Quote 0
              • dennypageD
                dennypage @rdborg
                last edited by

                @rdborg did you reboot or unplug/re-plug after you installed nut?

                R 1 Reply Last reply Reply Quote 0
                • R
                  rdborg @dennypage
                  last edited by

                  @dennypage that worked thanks bow one more question.. is there a way that the nut on pfsense acts as a sever for my other server in any way please?

                  dennypageD 1 Reply Last reply Reply Quote 0
                  • dennypageD
                    dennypage @rdborg
                    last edited by

                    @rdborg See post #2 in this thread.

                    1 Reply Last reply Reply Quote 0
                    • K
                      kevindd992002
                      last edited by

                      My APC UPS just recovered from a shutdown state (black out) and now I see this:

                      344dee72-1065-4554-b2f4-1e3c1dce7557-image.png

                      I don't get it. Why is it considering it as Low Battery when the battery charge is clearly 100%?

                      dennypageD 1 Reply Last reply Reply Quote 0
                      • GertjanG
                        Gertjan
                        last edited by Gertjan

                        I'll give you a hint :

                        cf6e33e3-8377-4718-af41-14c7d3d1b1db-image.png

                        If that is the battery initial usage date, consider it dead.

                        As you might know : the UPS can't really 'ask' to the batteries : "what is your installation date". It's up to you to set this date when you change the battery.

                        You should also start a manual self-test.

                        I advise you to install the software from APC on some PC, which gives you more control over the UPS during test phase.

                        No "help me" PM's please. Use the forum, the community will thank you.
                        Edit : and where are the logs ??

                        K 1 Reply Last reply Reply Quote 0
                        • K
                          kevindd992002 @Gertjan
                          last edited by

                          @Gertjan said in NUT package:

                          I'll give you a hint :

                          cf6e33e3-8377-4718-af41-14c7d3d1b1db-image.png

                          If that is the battery initial usage date, consider it dead.

                          As you might know : the UPS can't really 'ask' to the batteries : "what is your installation date". It's up to you to set this date when you change the battery.

                          You should also start a manual self-test.

                          I advise you to install the software from APC on some PC, which gives you more control over the UPS during test phase.

                          That parameter's known to be an inaccurate parameter. I've asked that question here the first time I've used NUT. Look at the mft date, it's 2016. Can't go backwards in time :) Here's a newer and totally different unit (but is the same model):

                          7370da0e-8479-4f8f-8b76-b2d0d6e74785-image.png

                          See how they have the same battery.date? That's simply close to impossible.

                          Can't you do a manual self-test from NUT itself? Also, AFAIK the unit does a self-test everytime it powers on itself from a shutdown state.

                          1 Reply Last reply Reply Quote 0
                          • dennypageD
                            dennypage @kevindd992002
                            last edited by

                            @kevindd992002 Slightly concerning is that it does not show any self test result...

                            Batteries are generally rated for 3 years, so you may want to have a look at your battery health. You can initiate a battery test via nut, but you will have to use the command line. Log into the system and use

                            upscmd -l ups
                            

                            to see what commands are available. Look for commands that begin "test.battery..." Start with a quick test if available, then proceed to a deep test.

                            WARNING if the battery is defective, running these tests can cause the ups to cut power to the load (your pfSense box). Use at your own risk!

                            K 2 Replies Last reply Reply Quote 1
                            • K
                              kevindd992002 @dennypage
                              last edited by

                              @dennypage said in NUT package:

                              @kevindd992002 Slightly concerning is that it does not show any self test result...

                              I would understand if this happens to my older battery but why doesn't it also show a self-test result in the newer (2018) unit? Are you looking at the "Last test result" field?

                              Batteries are generally rated for 3 years, so you may want to have a look at your battery health. You can initiate a battery test via nut, but you will have to use the command line. Log into the system and use

                              upscmd -l ups
                              

                              to see what commands are available. Look for commands that begin "test.battery..." Start with a quick test if available, then proceed to a deep test.

                              WARNING if the battery is defective, running these tests can cause the ups to cut power to the load (your pfSense box). Use at your own risk!

                              I have no problems using the CLI as I have a Linux box myself. I'll have a check on the available battery test commands and post back.

                              1 Reply Last reply Reply Quote 0
                              • K
                                kevindd992002
                                last edited by

                                @dennypage

                                Just following up on my question above.

                                Also, I'm getting this on my other pfsense box:

                                upsmon parent process died - shutdown impossible

                                But when I check the NUT (UPS monitoring daemon) service, it is up and running. If you restart pfsense, is this message normal and will it be sent by pfsense as soon as it boots up?

                                dennypageD 1 Reply Last reply Reply Quote 0
                                • dennypageD
                                  dennypage @kevindd992002
                                  last edited by

                                  @kevindd992002 said in NUT package:

                                  @dennypage
                                  Also, I'm getting this on my other pfsense box:

                                  upsmon parent process died - shutdown impossible

                                  But when I check the NUT (UPS monitoring daemon) service, it is up and running. If you restart pfsense, is this message normal and will it be sent by pfsense as soon as it boots up?

                                  Yes, this is a problem. Please post your UPS config for that pfSense box.

                                  K dennypageD 2 Replies Last reply Reply Quote 0
                                  • K
                                    kevindd992002 @dennypage
                                    last edited by kevindd992002

                                    @dennypage said in NUT package:

                                    @kevindd992002 said in NUT package:

                                    @dennypage
                                    Also, I'm getting this on my other pfsense box:

                                    upsmon parent process died - shutdown impossible

                                    But when I check the NUT (UPS monitoring daemon) service, it is up and running. If you restart pfsense, is this message normal and will it be sent by pfsense as soon as it boots up?

                                    Yes, this is a problem. Please post your UPS config for that pfSense box.

                                    Here you go:

                                    ff513265-3063-4a98-bb36-b621a9455f3b-image.png

                                    61480ff3-305e-4aba-8720-537d964cede8-image.png

                                    The password was deleted for security purposes.

                                    Do you know why both of my pfsense boxes have a "no test initiated" result for the "last test result" field?

                                    dennypageD 1 Reply Last reply Reply Quote 0
                                    • dennypageD
                                      dennypage @kevindd992002
                                      last edited by

                                      @kevindd992002 To be clear, is this is the config for the system that is saying the upsmon process died? Or is this the config for the server side, and it is actually the client side is the one complaining about upsmon failing?

                                      Re test result, it's because a self test has never been run on the UPS, the UPS "forgetting" the self test results, or an error in the driver.

                                      K 1 Reply Last reply Reply Quote 0
                                      • K
                                        kevindd992002 @dennypage
                                        last edited by

                                        @dennypage said in NUT package:

                                        @kevindd992002 To be clear, is this is the config for the system that is saying the upsmon process died? Or is this the config for the server side, and it is actually the client side is the one complaining about upsmon failing?

                                        Re test result, it's because a self test has never been run on the UPS, the UPS "forgetting" the self test results, or an error in the driver.

                                        Yes, this is the config for the NUT server that complains that the upsmon process had dies. My two pfsense boxes are both servers.

                                        Ok. The ups does a self-test every time it is turned on from an off state, right? Doesn't that count?

                                        dennypageD 1 Reply Last reply Reply Quote 0
                                        • dennypageD
                                          dennypage @kevindd992002
                                          last edited by

                                          @kevindd992002 said in NUT package:

                                          Re test result, it's because a self test has never been run on the UPS, the UPS "forgetting" the self test results, or an error in the driver.

                                          Ok. The ups does a self-test every time it is turned on from an off state, right? Doesn't that count?

                                          This is at the edge of my knowledge regarding APC. I had APC units many years ago, but moved away many years ago... Most UPSs do a quick transfer test on start up, but whether or not this is considered a full self test, or if the result is stored, will vary from UPS to UPS. The UPS units I currently use do not perform a full self test on power up and will not report any test results until a test is explicitly run.

                                          1 Reply Last reply Reply Quote 0
                                          • dennypageD
                                            dennypage @dennypage
                                            last edited by

                                            @dennypage said in NUT package:

                                            @kevindd992002 said in NUT package:

                                            @dennypage
                                            Also, I'm getting this on my other pfsense box:

                                            upsmon parent process died - shutdown impossible

                                            But when I check the NUT (UPS monitoring daemon) service, it is up and running. If you restart pfsense, is this message normal and will it be sent by pfsense as soon as it boots up?

                                            Yes, this is a problem. Please post your UPS config for that pfSense box.

                                            Just to make sure I have this correct:

                                            The config you posted is for the server side; It is on this box that you are seeing a complaint about upsmon dying; When you see the upsmon dying message, you still see nut showing as running in the service status page (Status / Services).

                                            Do I have that correct?

                                            If so, then the following questions come to mind:

                                            • Do you have the watchdog daemon installed?
                                            • How frequently do you see upsmon dying?
                                            • Are there any other entires in the system log around the time of upsmon death?
                                            • Is this a new issue, or has it occurred since install? Have you always had the remote nut configuration?
                                            • Do you have apcupsd installed?
                                            K 1 Reply Last reply Reply Quote 0
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