SG-5100 difficulty booting from USB

garyn · Jun 14, 2019, 5:09 AM

Netgate Team!

I'm having difficulty booting SG-5100 from USB. I am attempting to boot ADI-2.4.4 so that I can put pfSense on a newly install M2SATA. I have tried two different USBs. The USBs were created with Etcher. I have checked the BIOS and it is set to boot first from USB. I have tried with the BIOS USB set to both Dual and Legacy. I tried this in both USB ports. The boot process does see the USB and in all cases I get:

FreeBSDx86 bootstrap loader, rev 1.1
Wed Nov 21 08:03:01 EST 2018 root@buildbot2.nyi.netgate.com
Loading /boot/defaults/loader.conf
/

What I remember being the normally spinning slash (/ | \ ... ) does not happen. I have given it +10 minutes with no successful boot.

Any ideas?

Thanks for the help!

Gary

Rico · Jun 14, 2019, 8:21 AM

@garyn said in SG-5100 difficulty booting from USB:

I am attempting to boot ADI-2.4.4

AFAIK pfSense-netgate-memstick-serial-2.4.4-RELEASE-p3-amd64.img.gz is the correct Image for the SG-5100.
Open a support ticket to request access to the factory Installer Image.

-Rico

chrismacmahon · Jun 14, 2019, 12:16 PM

@garyn IF you have not already opened a ticket, please do so at https://go.netgate.com we will be happy to get the required image over to you.

https://docs.netgate.com/pfsense/en/latest/solutions/sg-5100/reinstall-pfsense.html

garyn · Jun 14, 2019, 12:23 PM

@chrismacmahon Just opened, thanks!

garyn · Jun 14, 2019, 12:26 PM

@Rico Thanks!

garyn · Jun 14, 2019, 2:47 PM

@chrismacmahon or @Rico - two questions:

Curious, how would I have known which version (ADI, serial) to select for this system? Is there table tucked away in the documentation or the Netgate site somewhere?
What is the difference between factory and the public versions?

Thanks!

gfeiner · Jun 14, 2019, 2:53 PM

@garyn said in SG-5100 difficulty booting from USB:

@chrismacmahon or @Rico - two questions:

Curious, how would I have known which version (ADI, serial) to select for this system? Is there table tucked away in the documentation or the Netgate site somewhere?

What is the difference between factory and the public versions?

Thanks!

The page pointed to by the link chrismacmahon posted tells you which image to use for the SG-5100.

Rico · Jun 14, 2019, 3:48 PM

For almost each Netgate hardware there is a tweaked Image you should/need to use.
Which one exactly is in the device documentation.

-Rico