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    Disable pfSense or find password

    Scheduled Pinned Locked Moved General pfSense Questions
    26 Posts 7 Posters 3.1k Views
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    • stephenw10S
      stephenw10 Netgate Administrator
      last edited by

      We don't know that AFAIK. But from that screen shot and the fact the first device after the modem is a server I suggest it may be running in virtual box on the server.
      If that is the case the pfSense console would be accessed through virtual box there.

      Steve

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      • B
        bigjess007
        last edited by bigjess007

        @stephenw10 @chpalmer
        There is a desktop icon for Oracle VM Virtualbox.
        Here's what I found when I clicked it. We use PBX for our home phone, so I have to assume that's what all this is?

        I can plug a monitor into the server, I'll do that and see what I can find.

        https://imgur.com/a/vkJqEYF

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        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Hmm, OK well no VMs powered on there so it can't be in VirtualBox (even if it was misnamed) assuming you can still hit the pfSense login screen.
          If the 'server' is the first connected there though perhaps it has some other virtualisation platform running there? VMWare workstation perhaps? Or maybe what you're connecting to as the 'server' is actually another VM inside some hypersisor running on the hardware? Though running VirtualBox inside a VM makes little sense....

          Maybe if we could see photos of exactly how this is wired we might be able to make better suggestions.

          Steve

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          • kiokomanK
            kiokoman LAYER 8
            last edited by kiokoman

            it can be under another user, if it launch it at boot it coul be under root user launched with --type headless
            ps aux on a terminal would clarify this, if it's a linux machine, can't say from the photo

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            Please do not use chat/PM to ask for help
            we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
            Don't forget to Upvote with the 👍 button for any post you find to be helpful.

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            • B
              biggsy
              last edited by

              @bigjess007 said in Disable pfSense or find password:

              I can plug a monitor into the server, I'll do that and see what I can find.

              Post a photo of what's displayed. If it's the pfSense console you're in business - at least as far as resetting the password is concerned.

              BTW, If there are just a lot of messages on the screen you may have to hit enter to bring up the pfSense console menu.

              If it's not the pfSense console, the photo will help.

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              • B
                bigjess007
                last edited by bigjess007

                Great news! I have password reset pfSense! I found a computer behind another computer, and after plugging a monitor into it I was able to access the password reset thingy.

                Bad news:

                Something in my unplugging - replugging of different computers has messed up the one computer that my dad remoted into (that had PRTG, and a bunch of other things) and now it's not letting me remote into it anymore.

                Does DD-WRT tie into pFsense? Can't I just get rid of DD-WRT? Can I do that without that computer? Everytime I see him adding things to the whitelist it's always in DD-WRT, but I don't know how to get to that from here.

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                • B
                  biggsy
                  last edited by biggsy

                  DD-WRT is almost certainly running on the Asus RT-AC68U and could be where your dad whitelisted computers to connect to the WiFi.

                  Are you saying that the PRTG+ computer was how your dad got to DD-WRT?

                  EDIT:

                  Well done on the pfSense password reset.

                  When you say " . . . in my unplugging - replugging . . . ", did you disconnect/reconnect the power from one of the computers or just a LAN cable? Removing a monitor or keyboard shouldn't have harmed anything.

                  If it was the power, it may be that computer didn't automatically start up again. Some have a setting that lets you choose what to do when power is returned. It could also be corrupted as a result of not being shut down properly.

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                  • provelsP
                    provels
                    last edited by provels

                    @bigjess007 Here's what we can try to find the IP address of the Asus wireless router. Look at the label on the Asus and write down the MAC address if it's there (it will be in hex format, looking something similar to 00-15-5d-00-14-30 or 00:15:5d:00:14:30).

                    Then open up a command window like you did to get the IP address info you earlier posted to Imgur. This can be done on any connected computer. We know the Virtualbox computer is 192.168.10.111, so hopefully the rest of the network is also 192.168.10.xxx.

                    Type ping 192.168.10.255 and hit enter. It will ping 4 times and end.

                    Then type arp -a and hit enter. It should return the IP and MAC addresses of all network connected devices.

                    Match up the MAC address of the Asus to the display and note the IP address associated with it. For example, the first entry in mine is my PF and the second and third are my 2 wireless access points.
                    fd3ccdc5-3b34-4a39-b001-bc2b3fde5b6b-image.png
                    Then open a browser and try to connect to either
                    http://<the Asus IP address> or
                    https://<the Asus IP address>

                    If we're lucky you'll see a login prompt somewhat like this. If the fields are pre-filled, hit Sign In or try the DD-WRT login info you have. Fingers crossed. If you can't determine which MAC belongs to the Asus, post a screen cap like you did earlier and maybe we can muddle through. :)
                    0123a391-5d00-4f2c-b017-c0b6953f1e71-image.png

                    Peder

                    MAIN - pfSense+ 24.11-RELEASE - Adlink MXE-5401, i7, 16 GB RAM, 64 GB SSD. 500 GB HDD for SyslogNG
                    BACKUP - pfSense+ 23.01-RELEASE - Hyper-V Virtual Machine, Gen 1, 2 v-CPUs, 3 GB RAM, 8GB VHDX (Dynamic)

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                    • provelsP
                      provels
                      last edited by

                      Wonder how this all turned out.

                      Peder

                      MAIN - pfSense+ 24.11-RELEASE - Adlink MXE-5401, i7, 16 GB RAM, 64 GB SSD. 500 GB HDD for SyslogNG
                      BACKUP - pfSense+ 23.01-RELEASE - Hyper-V Virtual Machine, Gen 1, 2 v-CPUs, 3 GB RAM, 8GB VHDX (Dynamic)

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        Yeah. Tough situation. Hope they were able to get everything under control.

                        Steve

                        provelsP 1 Reply Last reply Reply Quote 0
                        • provelsP
                          provels @stephenw10
                          last edited by

                          @stephenw10 Maybe I should doc my network for my heirs? Nah. They'll just recycle it anyway. LOL

                          Peder

                          MAIN - pfSense+ 24.11-RELEASE - Adlink MXE-5401, i7, 16 GB RAM, 64 GB SSD. 500 GB HDD for SyslogNG
                          BACKUP - pfSense+ 23.01-RELEASE - Hyper-V Virtual Machine, Gen 1, 2 v-CPUs, 3 GB RAM, 8GB VHDX (Dynamic)

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            I mean I'm not sure I'd want to burden anyone with a lot of the obsolete junk I have. 😉

                            Makes you think though....

                            Steve

                            provelsP 1 Reply Last reply Reply Quote 0
                            • provelsP
                              provels @stephenw10
                              last edited by provels

                              @stephenw10 Don't get me started. I'll just leave instructions to hit everything with a hammer. Let me tell you about My Everex Cube, circa 1992, Full-house, 64MB RAM, 2! 2GB SCSI drives and SCSI CD, 486DX2-66 upgrade!, $10,000 new... Hey, where ya going...? LOL

                              Peder

                              MAIN - pfSense+ 24.11-RELEASE - Adlink MXE-5401, i7, 16 GB RAM, 64 GB SSD. 500 GB HDD for SyslogNG
                              BACKUP - pfSense+ 23.01-RELEASE - Hyper-V Virtual Machine, Gen 1, 2 v-CPUs, 3 GB RAM, 8GB VHDX (Dynamic)

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