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    New SG 5100 wont hand out IP addresses, cannot connect to console

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • A
      adeydas
      last edited by

      Hi

      Just received my first Netgate product, a SG 5100 and I cannot seem to get it to boot up.

      1. One of my subnets has a 192.168.1.0/24 CIDR, so I connected a LAN cable from IX0 to my computer. The SG 5100 wont hand out IP addresses.
      2. Next I connected my WAN cable to IXB0 and my LAN cable to IX0. Still no IP address.
      3. I also tried to connect to the console on a Mac using https://docs.netgate.com/pfsense/en/latest/solutions/sg-5100/connect-to-console.html, but I couldn't find a /dev/cu.usbserial.

      I dont know if I am missing something obvious or if the equipment is broken.

      Thanks!

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      • G
        gfeiner
        last edited by

        I never could get the prolific UART drivers to work correctly on my mac so I bought the "serial" app from the App store which carries its own uart drivers.

        https://apps.apple.com/us/app/serial/id877615577?mt=12

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        • G
          gfeiner
          last edited by gfeiner

          The default is WAN on IGB0 and LAN on IGB1. IX0-IX4 are unassigned.

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          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            ix0-ix3 should be assigned but not enabled by default. igb1 is LAN by default and that's where you be given an IP address via DHCP.

            https://docs.netgate.com/pfsense/en/latest/solutions/sg-5100/io-ports.html

            Steve

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