Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Watchguard XTM 5 Series

    Scheduled Pinned Locked Moved Hardware
    1.1k Posts 130 Posters 1.7m Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • S
      shawl01 @stephenw10
      last edited by

      I have now tried versions 2.3.5 in both amd64 and i386 and both freeze at the same point as version 2.4.4 I have also tried removing some memory and moving it between banks.

      I have also tried to boot the old CF card I used to flash the x550 bios, not to use on this bios but just to see if I can get a dos prompt but again all I get is garbage once past the post screen.

      I suspect I need to flash the bios but how can I do this if nothing will load? Failing that I think my box may be a dud :-(

      Can't think of anything else left to try now.

      Luke

      1 Reply Last reply Reply Quote 0
      • S
        shawl01 @stephenw10
        last edited by

        @stephenw10 Would this be the right one to try pfSense-CE-2.3.5-RELEASE-4g-i386-nanobsd.img.gz it doesn't say serial but some of the others do say VGA?

        The previous versions I have tried have all been memstick versions

        Thanks
        Luke

        1 Reply Last reply Reply Quote 0
        • stephenw10S
          stephenw10 Netgate Administrator
          last edited by

          Yes, that would do it. As long as the CF card is 4GB or bigger.

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            It's an odd place to stop. For reference on mine at that point:

            fxp0: Ethernet address: 00:90:7f:87:dc:74
            isab0: <PCI-ISA bridge> at device 31.0 on pci0
            isa0: <ISA bus> on isab0
            atapci0: <Intel ICH7 UDMA100 controller> port 0x1f0-0x1f7,0x3f6,0x170-0x177,0x376,0xffa0-0xffaf at device 31.1 on pci0
            ata0: <ATA channel> at channel 0 on atapci0
            ahci0: <Intel ICH7 AHCI SATA controller> port 0x7c00-0x7c07,0x7880-0x7883,0x7800-0x7807,0x7480-0x7483,0x7400-0x740f mem 0xfe4ffc00-0xfe4fffff irq 19 at device 31.2 on pci0
            ahci0: AHCI v1.10 with 4 3Gbps ports, Port Multiplier supported
            ahcich0: <AHCI channel> at channel 0 on ahci0
            ahcich1: <AHCI channel> at channel 1 on ahci0
            ahcich2: <AHCI channel> at channel 2 on ahci0
            ahcich3: <AHCI channel> at channel 3 on ahci0
            acpi_button0: <Power Button> on acpi0
            uart0: <16550 or compatible> port 0x3f8-0x3ff irq 4 flags 0x10 on acpi0
            uart0: console (115200,n,8,1)
            uart1: <16550 or compatible> port 0x2f8-0x2ff irq 3 on acpi0
            ppc0: <Parallel port> port 0x378-0x37f irq 7 on acpi0
            

            The SATA controller is running in AHCI mode so it shows slightly differently to yours.
            The next thing that shows is the power button (is yours stuck maybe?) but then the console....

            Can you interrupt it at the boot loader menu to reach the loader prompt?

            If it has some console problem you might try forcing VGA console. You will get no output but it should still boot completely allowing you webgui access.

            Steve

            S 2 Replies Last reply Reply Quote 0
            • S
              shawl01 @stephenw10
              last edited by

              @stephenw10 Hi Steve, I tried the nanobsd last night and it stuck it exactly the same place, can you give a little more detail on how to force the VGA method please.

              Thanks
              Luke

              1 Reply Last reply Reply Quote 0
              • S
                shawl01 @stephenw10
                last edited by

                @stephenw10 Should have added both internal and external power buttons can turn the unit on and off ok. Could you clarify what jumpers you have in place please?

                Thanks
                Luke

                1 Reply Last reply Reply Quote 0
                • stephenw10S
                  stephenw10 Netgate Administrator
                  last edited by

                  Booting to VGA console as primary:
                  https://docs.netgate.com/pfsense/en/latest/hardware/boot-troubleshooting.html#booting-with-an-alternate-console

                  You should still hear the boot tune if it is able to fully boot using that.

                  Steve

                  S 1 Reply Last reply Reply Quote 0
                  • S
                    shawl01 @stephenw10
                    last edited by

                    @stephenw10 Hi Steve, apologies for the delay in coming back to you. Well I have tried the VGA boot with no joy I have also tried all the other settings such as safe mode, verbose, single user, all with no joy and all stop at the same place. I have also tried booting with no console cable attached, nothing good.

                    The seller I bough from ebay has other units for auction so have contacted him about purchasing a second unit to confirm if unit number one is faulty as they have a returns policy so could return it.

                    1 Reply Last reply Reply Quote 0
                    • chpalmerC
                      chpalmer
                      last edited by

                      Try hooking a sata drive up to it and see if it will load that way.

                      Triggering snowflakes one by one..
                      Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

                      S 1 Reply Last reply Reply Quote 0
                      • S
                        shawl01 @chpalmer
                        last edited by

                        @chpalmer Yep that's what I have done, installed sata drive in a VM and confirmed it boots without any prompts, but in the XTM I get the freeze at the same place with versions 2.4.4, 2.3.5, i386, amd64, nanobsd, memstick, on CF or SATA

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          Hmm, but you were able to interrupt the boot loader and enter characters which implies the console is working fine at that point. Hard to say then, I don't recall anything stopping at that point previously. 😕

                          Steve

                          1 Reply Last reply Reply Quote 0
                          • L
                            ledufakademy
                            last edited by ledufakademy

                            hello,

                            first very impressed of the activity for this redbox AND pfsense : woahhhh !
                            secondly :
                            i have 3 of thix box running fine for a long time.
                            But with a fourth, i just buy , big problem.
                            motherboard is FW-7580 W REV 1.0

                            1 - i can't install if not flashing to xtm5_83.rom : i need to pass ATA from IDE to AHCI , why ?
                            2 - but with new BIOS (Pfsense 1.8) : just LAN NIC is working all other can't acces WAN (internet)
                            3 - how can i come back to my bios backup ? (if no web access , for downloading flashrom ... obtain flashrom binary, and install how to do that ?!!)

                            i really need your help !

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              So only the fxp port is working?

                              You can still set that as the WAN and use that to pull in flashrom. If you only have one port defined it will be WAN.

                              Were the other ports working before you flashed the BIOS? I have never seen that be an issue. I'm not sure how it would break the NICs. Unless that board is completely different, which seems unlikely.

                              Steve

                              L 1 Reply Last reply Reply Quote 0
                              • L
                                ledufakademy @stephenw10
                                last edited by

                                @stephenw10
                                hello stephnew10 : happy to see you here !!!
                                What a marvellous adventure pfsense on Watchguard . pfffiiiouuuu ;-)

                                Yep with bios WG 1.3 , just laste nic em5 was probably out of order.
                                But with xtm5_83.rom ... lol !
                                just one.

                                1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  Hmm, well hard to explain how that could be. It would be good to know which one still works. I'm guessing it's the 100M port (fxp0) since that's completely different.
                                  Whichever it is you should be able to use it as WAN to connect out and install flashrom.

                                  Steve

                                  L 1 Reply Last reply Reply Quote 0
                                  • L
                                    ledufakademy @stephenw10
                                    last edited by

                                    @stephenw10
                                    hello, sorry for delay.

                                    root@OPNsense:~ # pkg install flashrom
                                    Updating OPNsense repository catalogue...
                                    Certificate verification failed for /C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
                                    2813191321208:error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed:/usr/src/crypto/openssl/ssl/s3_clnt.c:1269:
                                    Certificate verification failed for /C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
                                    2813191321208:error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed:/usr/src/crypto/openssl/ssl/s3_clnt.c:1269:
                                    Certificate verification failed for /C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
                                    2813191321208:error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed:/usr/src/crypto/openssl/ssl/s3_clnt.c:1269:
                                    pkg: https://pkg.opnsense.org/FreeBSD:11:amd64/20.1/latest/meta.txz: Authentication error
                                    repository OPNsense has no meta file, using default settings
                                    Certificate verification failed for /C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
                                    2813191321208:error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed:/usr/src/crypto/openssl/ssl/s3_clnt.c:1269:
                                    Certificate verification failed for /C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
                                    2813191321208:error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed:/usr/src/crypto/openssl/ssl/s3_clnt.c:1269:
                                    Certificate verification failed for /C=US/O=Let's Encrypt/CN=Let's Encrypt Authority X3
                                    2813191321208:error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed:/usr/src/crypto/openssl/ssl/s3_clnt.c:1269:
                                    pkg: https://pkg.opnsense.org/FreeBSD:11:amd64/20.1/latest/packagesite.txz: Authentication error
                                    Unable to update repository OPNsense
                                    Error updating repositories!
                                    
                                    chpalmerC 1 Reply Last reply Reply Quote 0
                                    • chpalmerC
                                      chpalmer @ledufakademy
                                      last edited by

                                      @ledufakademy said in Watchguard XTM 5 Series:

                                      Unable to update repository OPNsense

                                      Your not running pfsense. Without knowing the particulars of that product nobody here would be able to guess correctly.

                                      Triggering snowflakes one by one..
                                      Intel(R) Core(TM) i5-4590T CPU @ 2.00GHz on an M400 WG box.

                                      1 Reply Last reply Reply Quote 0
                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        @ledufakademy said in Watchguard XTM 5 Series:

                                        root@OPNsense

                                        Umm... yup, can't help you with that. 😉

                                        L 1 Reply Last reply Reply Quote 0
                                        • L
                                          ledufakademy @stephenw10
                                          last edited by ledufakademy

                                          @stephenw10
                                          ok i will flash the card F with last pfsense 👌

                                          with pfsense : boot stuck at :

                                          em5: <Intel(R) PRO/1000 Network Connection 7.6.1-k> port 0xac00-0xac1f mem 0xfe7e0000-0xfe7fffff,0xfe7dc000-0xfe7dffff irq 17 at device 0.0 on pci2 : solved.

                                          same issue :

                                          [2.4.3-RELEASE][root@pfSense.localdomain]/root: pkg update
                                          Updating pfSense-core repository catalogue...
                                          pkg: Repository pfSense-core load error: access repo file(/var/db/pkg/repo-pfSense-core.sqlite) failed: No such file or directory
                                          Certificate verification failed for /C=GB/ST=Greater Manchester/L=Salford/O=Sectigo Limited/CN=Sectigo RSA Domain Validation Secure Server CA
                                          34405266376:error:14090086:SSL routines:ssl3_get_server_certificate:certificate verify failed:/builder/ce-243/tmp/FreeBSD-src/crypto/openssl/ssl/s3_clnt.c:1269:
                                          pkg: https://pkg.pfsense.org/pfSense_v2_4_3_amd64-pfSense_v2_4_3/packagesite.txz: Authentication error
                                          Unable to update repository pfSense
                                          Error updating repositories!
                                          
                                          1 Reply Last reply Reply Quote 0
                                          • D
                                            Dufflepod
                                            last edited by

                                            This is really a 'thank-you' to those forum contributors who did all the heavy lifting
                                            investigating this box and getting pfSense running with all the hardware whistles & bells configured.

                                            After lurking for a few weeks and on this thread and others concerning the XTM 5 series, I took the
                                            plunge and bought one from eBay for £45 for my home setup.

                                            I installed the latest pfSense 2.4.5 on a ZFS mirror with two cheapo 120 Gb SSDs, flashed the
                                            BIOS with xtm5_83.rom without any drama, and had no problems accessing the BIOS screens with a
                                            serial cable. The 4G RAM upgrade and E5700 CPU upgrade also went without a hitch.

                                            I built a 64 bit WGXepc binary from source in a FreeBSD 11.3 VM (the base for pfSense 2.4.5)
                                            and the Arm/Disarm light now does whatever I tell it to via ShellCmd.

                                            Flush with success I splashed out £12 on an Intel Q8200S on eBay and that arrived last week
                                            and I finally hit my first hurdle - the board doesn't boot with this chip, but will if I
                                            reinsert the E5700. So I just wanted to check that others have got this processor working with
                                            the xtm5_83.rom image? It's no real hardship if I can't get it working, it may just be a dudd
                                            Chinese-scavenged chip, but it would be the icing on the cake if I could get it going.

                                            Also - following the mantra of 'hope for success, plan for failure', I couldn't find the pinout of the SPI
                                            header anywhere in the forums, even though it was mentioned a few times. As I'm putting together a duplicate box
                                            for my brother this might come in handy, (though hopefully not). I've searched and googled but found nothing.
                                            Can anyone help with this info?

                                            Once again - thanks to everyone.

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.