Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Can't get to login.microsoft.com

    Scheduled Pinned Locked Moved General pfSense Questions
    24 Posts 6 Posters 3.5k Views 6 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • D Offline
      dcihon
      last edited by

      C:\WINDOWS\system32>tracert login.microsoft.com

      Tracing route to san.current.a.prd.aadg.akadns.net [40.126.0.70]
      over a maximum of 30 hops:

      1 <1 ms <1 ms <1 ms pfsense.eaglestl.com [192.168.1.1]
      2 * * * Request timed out.
      3 * * * Request timed out.
      4 * * * Request timed out.
      5 * * * Request timed out.
      6 * * * Request timed out.
      7 * * * Request timed out.
      8 * * * Request timed out.
      9 * * * Request timed out.
      10 * * * Request timed out.
      11 * * * Request timed out.
      12 * * * Request timed out.
      13 * * * Request timed out.
      14 * * * Request timed out.
      15 * * * Request timed out.
      16 * * * Request timed out.
      17 * * * Request timed out.
      18 * * * Request timed out.
      19 * * * Request timed out.
      20 * * * Request timed out.
      21 * * * Request timed out.
      22 * * * Request timed out.
      23 * * * Request timed out.
      24 * * * Request timed out.
      25 * * * Request timed out.
      26 * * * Request timed out.
      27 * * * Request timed out.
      28 * * * Request timed out.
      29 * * * Request timed out.
      30 * * * Request timed out.

      1 Reply Last reply Reply Quote 0
      • stephenw10S Online
        stephenw10 Netgate Administrator
        last edited by

        Ok, so the client also resolves it but that cannot reach it.
        By default the DNS resolver should be enabled and pfSense will hand it's internal interface IP to client to use for DNS.

        Does pfSense also fail when trying to traceroute at every step like that?

        If so it's either blocked somewhere upstream or you have a bad route somewhere.
        Check Diag > Routes, do you have any subnets defined containing that IP?

        Steve

        1 Reply Last reply Reply Quote 0
        • GertjanG Offline
          Gertjan
          last edited by

          Probably an upstream router that blocks all ICMP requests.
          That explains the total absence of replies.

          No "help me" PM's please. Use the forum, the community will thank you.
          Edit : and where are the logs ??

          1 Reply Last reply Reply Quote 0
          • D Offline
            dcihon
            last edited by

            This is what I get when I do a tracert from pfsense.
            1 * * *
            2 * *traceroute: wrote www.tm.a.prd.aadg.trafficmanager.net 40 chars, ret=-1
            *
            3 traceroute: wrote www.tm.a.prd.aadg.trafficmanager.net 40 chars, ret=-1
            *traceroute: wrote www.tm.a.prd.aadg.trafficmanager.net 40 chars, ret=-1
            *traceroute: wrote www.tm.a.prd.aadg.trafficmanager.net 40 chars, ret=-1
            *
            4 traceroute: wrote www.tm.a.prd.aadg.trafficmanager.net 40 chars, ret=-1
            *traceroute: wrote www.tm.a.prd.aadg.trafficmanager.net 40 chars, ret=-1
            *traceroute: wrote www.tm.a.prd.aadg.trafficmanager.net 40 chars, ret=-1
            *

            This is from the routing table.

            code_textdefault	47.47.60.89	UGS	66550	1500	bce0	
            40.0.0.0/5	link#3	U	2827313	1500	bce1	
            40.139.91.18	link#3	UHS	0	16384	lo0	
            47.47.60.88/29	link#1	U	2593273	1500	bce0	
            47.47.60.90	link#1	UHS	0	16384	lo0	
            66.148.187.136/29	link#3	U	2603986	1500	bce1	
            66.148.187.139	link#3	UHS	0	16384	lo0	
            66.148.187.139/32	link#3	U	0	1500	bce1	
            66.148.187.140	link#3	UHS	0	16384	lo0	
            127.0.0.1	link#7	UH	604	16384	lo0	
            172.16.1.0/24	192.168.1.5	UGS	0	1500	re0	
            192.168.1.0/24	link#2	U	37862400	1500	re0	
            192.168.1.1	link#2	UHS	0	16384	lo0	
            208.67.220.220	47.47.60.89	UGHS	16413	1500	bce0	
            208.67.222.222	47.47.60.89	UGHS	16530	1500	bce0	
            IPv6 Routes
            Destination	Gateway	Flags	Use	Mtu	Netif	Expire
            ::1	link#7	UH	0	16384	lo0	
            fe80::%bce0/64	link#1	U	0	1500	bce0	
            fe80::219:b9ff:fede:bb5d%bce0	link#1	UHS	0	16384	lo0	
            fe80::%re0/64	link#2	U	0	1500	re0	
            fe80::ca3a:35ff:fede:f20d%re0	link#2	UHS	0	16384	lo0	
            fe80::%bce1/64	link#3	U	0	1500	bce1	
            fe80::219:b9ff:fede:bb5b%bce1	link#3	UHS	0	16384	lo0	
            fe80::%lo0/64	link#7	U	0	16384	lo0	
            fe80::1%lo0	link#7	UHS	0	16384	lo0	
            ff01::%bce0/32	fe80::219:b9ff:fede:bb5d%bce0	U	0	1500	bce0	
            ff01::%re0/32	fe80::ca3a:35ff:fede:f20d%re0	U	0	1500	re0	
            ff01::%bce1/32	fe80::219:b9ff:fede:bb5b%bce1	U	0	1500	bce1	
            ff01::%lo0/32	::1	U	0	16384	lo0	
            ff02::%bce0/32	fe80::219:b9ff:fede:bb5d%bce0	U	0	1500	bce0	
            ff02::%re0/32	fe80::ca3a:35ff:fede:f20d%re0	U	0	1500	re0	
            ff02::%bce1/32	fe80::219:b9ff:fede:bb5b%bce1	U	0	1500	bce1	
            ff02::%lo0/32	::1	U	0	16384	lo0	
            
            pfSense is © 2004 - 2019 by Rubicon Communications, LLC (Netgate). All Rights Reserved. [view license] 
            
            1 Reply Last reply Reply Quote 0
            • johnpozJ Online
              johnpoz LAYER 8 Global Moderator
              last edited by johnpoz

              @dcihon said in Can't get to login.microsoft.com:

              C:\WINDOWS\system32>tracert login.microsoft.com
              Tracing route to san.current.a.prd.aadg.akadns.net [40.126.0.70]

              So notice the 40.126 address... Now notice his routing table...

              40.0.0.0/5	link#3	U	2827313	1500	bce1	
              

              No shit he can not get there ;)

              I take it there is a shit ton of stuff he can not get to - and this is just 1 has noticed.

              40.0.0.0 - 47.255.255.255

              That is a LOT Of addresses... He thinks are directly attacked to his link#3 ;)

              Someone has a typo on their mask would be my guess.

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 25.07 | Lab VMs 2.8, 25.07

              1 Reply Last reply Reply Quote 0
              • D Offline
                dcihon
                last edited by

                So can you give me some help on how to fix this?
                Where do I go in pfsense to change it so it doesn't route there or whatever I should do to fix this.

                1 Reply Last reply Reply Quote 0
                • GertjanG Offline
                  Gertjan
                  last edited by Gertjan

                  @dcihon said in Can't get to login.microsoft.com:

                  So can you give me some help on how to fix this?

                  What is your WAN IP / LAN IP ?
                  WAN is static ? DHCP ?

                  No "help me" PM's please. Use the forum, the community will thank you.
                  Edit : and where are the logs ??

                  1 Reply Last reply Reply Quote 0
                  • johnpozJ Online
                    johnpoz LAYER 8 Global Moderator
                    last edited by johnpoz

                    Looks like maybe someone pulled some IP range out of their you know what and said lets use this..

                    What network is connected to bce1?

                    Looks like the default route is on that /29 network on bce0

                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                    If you get confused: Listen to the Music Play
                    Please don't Chat/PM me for help, unless mod related
                    SG-4860 25.07 | Lab VMs 2.8, 25.07

                    1 Reply Last reply Reply Quote 0
                    • D Offline
                      dcihon
                      last edited by

                      My WAN IP is : 47.47.60.90
                      There are 2 internet connections at this office .
                      Lan IP is 192.168.1.60
                      WAN is static.
                      DHCP coming from pfsense LAN interface.

                      GertjanG 1 Reply Last reply Reply Quote 0
                      • GertjanG Offline
                        Gertjan @dcihon
                        last edited by

                        More info about this one :
                        @dcihon said in Can't get to login.microsoft.com:

                        My WAN IP is : 47.47.60.90

                        Where did it came from ? Mask ?

                        ( @johnpoz : let's get ready for the ROFL )

                        No "help me" PM's please. Use the forum, the community will thank you.
                        Edit : and where are the logs ??

                        1 Reply Last reply Reply Quote 0
                        • D Offline
                          dcihon
                          last edited by

                          Not sure how to answer these questions.
                          Does this help.
                          Windstream WINDSTREAMWAN 66.148.187.137 66.148.187.137 Windstream Gateway
                          WSvlan1GWE LAN 192.168.1.5 192.168.1.5 vlan1 IP on WS Router
                          WindstreamWANGW WINDSTREAMWAN 40.139.91.17 40.139.91.17
                          CharterWANGW (default) CHARTERWAN 47.47.60.89 47.47.60.89 Charter

                          1 Reply Last reply Reply Quote 0
                          • johnpozJ Online
                            johnpoz LAYER 8 Global Moderator
                            last edited by johnpoz

                            @dcihon said in Can't get to login.microsoft.com:

                            40.0.0.0/5 link#3 U 2827313 1500 bce1
                            40.139.91.18 link#3 UHS 0 16384 lo0

                            Where did that come from... Looks someone put a 40.139.91.18 address on pfsense with a mask of /5

                            WindstreamWANGW WINDSTREAMWAN 40.139.91.17 40.139.91.17

                            That is not suppose to be a /5 that is for sure ;)

                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                            If you get confused: Listen to the Music Play
                            Please don't Chat/PM me for help, unless mod related
                            SG-4860 25.07 | Lab VMs 2.8, 25.07

                            1 Reply Last reply Reply Quote 0
                            • D Offline
                              dcihon
                              last edited by

                              It was already here when I got here.
                              There are 2 ISP's coming in.
                              I am going to get rid of one of them but I can't yet.
                              It is running their phone system and I can't get rid of it yet.
                              It is the 40. address I believe.
                              I know the 47. ISP is the one I want for Internet traffic.

                              1 Reply Last reply Reply Quote 0
                              • D Offline
                                dcihon
                                last edited by

                                40.139.91.18 address on pfsense with a mask of /5
                                I changed this to /24 and it fixed the problem.
                                Not sure if I caused some other problem.
                                Thanks for everyone's help.

                                1 Reply Last reply Reply Quote 0
                                • johnpozJ Online
                                  johnpoz LAYER 8 Global Moderator
                                  last edited by johnpoz

                                  You need to check to see what the mask is actually suppose to be - a /24 seems large as well.. See the other one you have with a /29 that is more realistic for IP space an ISP would give you, etc.

                                  I would check with ISP what the settings should be!!!

                                  What I can tell you for sure though - is not suppose to be a /5 ;) That is a freaking HUGE!!!!!! 134 Million addresses!!!

                                  If I had to make an educated guess if that address is assigned to you I would guess either a /30 or /29 would be the most logical.. Those or maybe a /28 would put the wire at .16 and would make sense for your .17 gateway and .18 address.

                                  With that /5 you wouldn't of been able to access any internet site using any of those 134 some million addresses..

                                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                                  If you get confused: Listen to the Music Play
                                  Please don't Chat/PM me for help, unless mod related
                                  SG-4860 25.07 | Lab VMs 2.8, 25.07

                                  1 Reply Last reply Reply Quote 0
                                  • First post
                                    Last post
                                  Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.