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    ClamAV Service Not Starting -v2.5-dev (solved)

    Scheduled Pinned Locked Moved 2.5 Development Snapshots (Retired)
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    • NollipfSenseN
      NollipfSense @kiokoman
      last edited by

      @kiokoman Thank you for responding...I did changed to Canada, got the temporary file with what appears have data based on size...see image; yet, Squid's logs show connection failed!

      Screen Shot 2020-02-05 at 3.09.22 PM.png

      Screen Shot 2020-02-05 at 3.14.03 PM.png

      pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
      pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

      1 Reply Last reply Reply Quote 0
      • kiokomanK
        kiokoman LAYER 8
        last edited by kiokoman

        change to another country
        also check if pfblockerng is blocking it
        go with a browser and see if youcan download https://database.clamav.net/main.cvd
        i have no problem from here to reach that file so it is there but something is blocking you

        ̿' ̿'\̵͇̿̿\з=(◕_◕)=ε/̵͇̿̿/'̿'̿ ̿
        Please do not use chat/PM to ask for help
        we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
        Don't forget to Upvote with the 👍 button for any post you find to be helpful.

        NollipfSenseN 1 Reply Last reply Reply Quote 0
        • NollipfSenseN
          NollipfSense @kiokoman
          last edited by NollipfSense

          @kiokoman I was just able to download the file via the browser as well as had checked DNSbl logs, and no block reported. So, it's some process that is the cause...will try download from command line. Wondered what's the command...getcvd https://database.clamav.net/main.cvd ?

          pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
          pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

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          • kiokomanK
            kiokoman LAYER 8
            last edited by

            the command line to manually update is

            freshclam --verbose --show-progress
            

            ̿' ̿'\̵͇̿̿\з=(◕_◕)=ε/̵͇̿̿/'̿'̿ ̿
            Please do not use chat/PM to ask for help
            we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
            Don't forget to Upvote with the 👍 button for any post you find to be helpful.

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            • NollipfSenseN
              NollipfSense @kiokoman
              last edited by

              @kiokoman said in ClamAV Service Not Starting -v2.5-dev:

              the command line to manually update is

              freshclam --verbose --show-progress
              

              Tried that and got this...see below!
              Screen Shot 2020-02-06 at 11.05.22 AM.png

              pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
              pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

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              • kiokomanK
                kiokoman LAYER 8
                last edited by

                you probably have a running process of clamav somehow

                try with

                killall clamd
                rm /var/run/clamav/clamd.pid
                freshclam --verbose --show-progress
                

                ignore the error for the second command if the clamd.pid is not present

                ̿' ̿'\̵͇̿̿\з=(◕_◕)=ε/̵͇̿̿/'̿'̿ ̿
                Please do not use chat/PM to ask for help
                we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
                Don't forget to Upvote with the 👍 button for any post you find to be helpful.

                NollipfSenseN 1 Reply Last reply Reply Quote 0
                • NollipfSenseN
                  NollipfSense @kiokoman
                  last edited by NollipfSense

                  @kiokoman said in ClamAV Service Not Starting -v2.5-dev:

                  freshclam --verbose --show-progress

                  Did as you directed and got the same result...see below! Would coping the file that I downloaded via the browser to both /usr/local/share/clamav-db and /var/db/clamav work! Also, I am running /Var and /Tmp in RAM.

                  Screen Shot 2020-02-06 at 11.51.07 AM.png
                  Screen Shot 2020-02-06 at 11.56.57 AM.png
                  Screen Shot 2020-02-06 at 11.58.27 AM.png

                  pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                  pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

                  J 1 Reply Last reply Reply Quote 0
                  • J
                    jdeloach @NollipfSense
                    last edited by jdeloach

                    @NollipfSense

                    Could the problem be due to the changes in the logging system that @jimp posted about in this post: https://forum.netgate.com/post/862873, since you show some issues with file logs being locked by another process.

                    Maybe ClamAV needs some updates since you are using -v2.5-dev?

                    NollipfSenseN 1 Reply Last reply Reply Quote 0
                    • kiokomanK
                      kiokoman LAYER 8
                      last edited by kiokoman

                      but i'm using 2.5 too without problem
                      the problem could be -> I am running /Var and /Tmp in RAM.
                      i can't test this

                      ̿' ̿'\̵͇̿̿\з=(◕_◕)=ε/̵͇̿̿/'̿'̿ ̿
                      Please do not use chat/PM to ask for help
                      we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
                      Don't forget to Upvote with the 👍 button for any post you find to be helpful.

                      NollipfSenseN 1 Reply Last reply Reply Quote 0
                      • NollipfSenseN
                        NollipfSense @jdeloach
                        last edited by

                        @jdeloach I had the ClamAV service running before in pfSense v2.5-del without issues until update 2.5-02/03/2020...so, the file system had already incorporated it.

                        pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                        pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

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                        • NollipfSenseN
                          NollipfSense @kiokoman
                          last edited by NollipfSense

                          @kiokoman said in ClamAV Service Not Starting -v2.5-dev:

                          but i'm using 2.5 too without problem
                          the problem could be -> I am running /Var and /Tmp in RAM.
                          i can't test this

                          I saw this from the Squid: https://github.com/pfsense/FreeBSD-ports/commit/38872566f0001d804f33c3985ca28b199c49049c
                          /* If /var is in RAM, the AV database will not be persistent there and space is
                          limited, so relocate it. */
                          if (isset($config['system']['use_mfs_tmpvar'])) {
                          define('CLAMAV_DBDIR', '/usr/local/share/clamav-db/');
                          } else {
                          define('CLAMAV_DBDIR', '/var/db/clamav/');
                          }

                          However, those two places are where the file is supposed downloaded to... In my case, both /var and /tmp are in UFS in RAM.

                          pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                          pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

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                          • NollipfSenseN
                            NollipfSense
                            last edited by

                            I ended up removing Squid and will give a week or so to reinstall the package...it seems that the database was downloaded but is not written to /var/db/clamav or to /usr/local/share/clamav-db/...so I'll wait.

                            pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                            pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

                            1 Reply Last reply Reply Quote 0
                            • NollipfSenseN
                              NollipfSense
                              last edited by

                              This was the fix...
                              Screen Shot 2020-02-07 at 11.43.33 AM.png

                              pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                              pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

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