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    ClamAV Service Not Starting -v2.5-dev (solved)

    Scheduled Pinned Locked Moved 2.5 Development Snapshots (Retired)
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    • kiokomanK
      kiokoman LAYER 8
      last edited by kiokoman

      change to another country
      also check if pfblockerng is blocking it
      go with a browser and see if youcan download https://database.clamav.net/main.cvd
      i have no problem from here to reach that file so it is there but something is blocking you

      ̿' ̿'\̵͇̿̿\з=(◕_◕)=ε/̵͇̿̿/'̿'̿ ̿
      Please do not use chat/PM to ask for help
      we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
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      NollipfSenseN 1 Reply Last reply Reply Quote 0
      • NollipfSenseN
        NollipfSense @kiokoman
        last edited by NollipfSense

        @kiokoman I was just able to download the file via the browser as well as had checked DNSbl logs, and no block reported. So, it's some process that is the cause...will try download from command line. Wondered what's the command...getcvd https://database.clamav.net/main.cvd ?

        pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
        pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

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        • kiokomanK
          kiokoman LAYER 8
          last edited by

          the command line to manually update is

          freshclam --verbose --show-progress
          

          ̿' ̿'\̵͇̿̿\з=(◕_◕)=ε/̵͇̿̿/'̿'̿ ̿
          Please do not use chat/PM to ask for help
          we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
          Don't forget to Upvote with the 👍 button for any post you find to be helpful.

          NollipfSenseN 1 Reply Last reply Reply Quote 0
          • NollipfSenseN
            NollipfSense @kiokoman
            last edited by

            @kiokoman said in ClamAV Service Not Starting -v2.5-dev:

            the command line to manually update is

            freshclam --verbose --show-progress
            

            Tried that and got this...see below!
            Screen Shot 2020-02-06 at 11.05.22 AM.png

            pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
            pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

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            • kiokomanK
              kiokoman LAYER 8
              last edited by

              you probably have a running process of clamav somehow

              try with

              killall clamd
              rm /var/run/clamav/clamd.pid
              freshclam --verbose --show-progress
              

              ignore the error for the second command if the clamd.pid is not present

              ̿' ̿'\̵͇̿̿\з=(◕_◕)=ε/̵͇̿̿/'̿'̿ ̿
              Please do not use chat/PM to ask for help
              we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
              Don't forget to Upvote with the 👍 button for any post you find to be helpful.

              NollipfSenseN 1 Reply Last reply Reply Quote 0
              • NollipfSenseN
                NollipfSense @kiokoman
                last edited by NollipfSense

                @kiokoman said in ClamAV Service Not Starting -v2.5-dev:

                freshclam --verbose --show-progress

                Did as you directed and got the same result...see below! Would coping the file that I downloaded via the browser to both /usr/local/share/clamav-db and /var/db/clamav work! Also, I am running /Var and /Tmp in RAM.

                Screen Shot 2020-02-06 at 11.51.07 AM.png
                Screen Shot 2020-02-06 at 11.56.57 AM.png
                Screen Shot 2020-02-06 at 11.58.27 AM.png

                pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

                J 1 Reply Last reply Reply Quote 0
                • J
                  jdeloach @NollipfSense
                  last edited by jdeloach

                  @NollipfSense

                  Could the problem be due to the changes in the logging system that @jimp posted about in this post: https://forum.netgate.com/post/862873, since you show some issues with file logs being locked by another process.

                  Maybe ClamAV needs some updates since you are using -v2.5-dev?

                  NollipfSenseN 1 Reply Last reply Reply Quote 0
                  • kiokomanK
                    kiokoman LAYER 8
                    last edited by kiokoman

                    but i'm using 2.5 too without problem
                    the problem could be -> I am running /Var and /Tmp in RAM.
                    i can't test this

                    ̿' ̿'\̵͇̿̿\з=(◕_◕)=ε/̵͇̿̿/'̿'̿ ̿
                    Please do not use chat/PM to ask for help
                    we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
                    Don't forget to Upvote with the 👍 button for any post you find to be helpful.

                    NollipfSenseN 1 Reply Last reply Reply Quote 0
                    • NollipfSenseN
                      NollipfSense @jdeloach
                      last edited by

                      @jdeloach I had the ClamAV service running before in pfSense v2.5-del without issues until update 2.5-02/03/2020...so, the file system had already incorporated it.

                      pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                      pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

                      1 Reply Last reply Reply Quote 0
                      • NollipfSenseN
                        NollipfSense @kiokoman
                        last edited by NollipfSense

                        @kiokoman said in ClamAV Service Not Starting -v2.5-dev:

                        but i'm using 2.5 too without problem
                        the problem could be -> I am running /Var and /Tmp in RAM.
                        i can't test this

                        I saw this from the Squid: https://github.com/pfsense/FreeBSD-ports/commit/38872566f0001d804f33c3985ca28b199c49049c
                        /* If /var is in RAM, the AV database will not be persistent there and space is
                        limited, so relocate it. */
                        if (isset($config['system']['use_mfs_tmpvar'])) {
                        define('CLAMAV_DBDIR', '/usr/local/share/clamav-db/');
                        } else {
                        define('CLAMAV_DBDIR', '/var/db/clamav/');
                        }

                        However, those two places are where the file is supposed downloaded to... In my case, both /var and /tmp are in UFS in RAM.

                        pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                        pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

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                        • NollipfSenseN
                          NollipfSense
                          last edited by

                          I ended up removing Squid and will give a week or so to reinstall the package...it seems that the database was downloaded but is not written to /var/db/clamav or to /usr/local/share/clamav-db/...so I'll wait.

                          pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                          pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

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                          • NollipfSenseN
                            NollipfSense
                            last edited by

                            This was the fix...
                            Screen Shot 2020-02-07 at 11.43.33 AM.png

                            pfSense+ 23.09 Lenovo Thinkcentre M93P SFF Quadcore i7 dual Raid-ZFS 128GB-SSD 32GB-RAM PCI-Intel i350-t4 NIC, -Intel QAT 8950.
                            pfSense+ 23.09 VM-Proxmox, Dell Precision Xeon-W2155 Nvme 500GB-ZFS 128GB-RAM PCIe-Intel i350-t4, Intel QAT-8950, P-cloud.

                            1 Reply Last reply Reply Quote 0
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