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    NTOPNG Reports TCP Out Of Order packets for 3 clients (2 wireless, one wired)

    Scheduled Pinned Locked Moved General pfSense Questions
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    • zenn bijiZ
      zenn biji
      last edited by zenn biji

      Hi. so this plugin called "NTOPNG" claims that there are some issues with some packets. i dont even know if this is even an issue or not.
      Example A : https://cdn.discordapp.com/attachments/192269258900635648/682232872475689087/unknown.png
      Example B : https://cdn.discordapp.com/attachments/192269258900635648/682232714182524967/unknown.png
      What should i do? if this is indeed an issue, what can i do? I must add that its a bit random. and those 3 devices are the only really active devices on the network right now
      (Hardware Offloading is OFF). the hardware is : CPU : Intel core 2 duo E7400. 3 GBs of ram, RTL8111 (gigabit) built in NIC
      TP-LINK TG-3468 Gigabit PCI-E NIC. i also have 2 Speed limit rules in place. if you need more info, please let me now

      JKnottJ 1 Reply Last reply Reply Quote 1
      • JKnottJ
        JKnott @zenn biji
        last edited by

        @lordofpc734

        While I can't say if you have a problem or not, out of order packets are expected and handled with TCP. When packets are sent over the Internet, they could take different routes from one packet to the next. The destination will simply buffer the following packets, until the missing one is received. If, after a while it hasn't been received, then it will be resent. This could also cause out of order packets.

        PfSense running on Qotom mini PC
        i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
        UniFi AC-Lite access point

        I haven't lost my mind. It's around here...somewhere...

        zenn bijiZ 1 Reply Last reply Reply Quote 0
        • zenn bijiZ
          zenn biji @JKnott
          last edited by

          @JKnott Ah i understand. i also failed to mention that hovering the mouse over the error icon revealed a message that said TCP connection Issues (Retransmission , OOO , Lost). once again, i cannot notice any lagging or slow downs.

          JKnottJ 1 Reply Last reply Reply Quote 1
          • JKnottJ
            JKnott @zenn biji
            last edited by

            @lordofpc734

            Are you getting a lot or a few? If a lot, then maybe you have a problem, though it could be elsewhere. If only a few, don't worry about it.

            PfSense running on Qotom mini PC
            i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
            UniFi AC-Lite access point

            I haven't lost my mind. It's around here...somewhere...

            zenn bijiZ 2 Replies Last reply Reply Quote 0
            • zenn bijiZ
              zenn biji @JKnott
              last edited by

              This post is deleted!
              1 Reply Last reply Reply Quote 0
              • zenn bijiZ
                zenn biji @JKnott
                last edited by

                @JKnott (the last post's pic's link was broken. sorry) ScreenGrab.png
                idk, is this classified as few? the list was set to 200 rows

                JKnottJ 1 Reply Last reply Reply Quote 1
                • JKnottJ
                  JKnott @zenn biji
                  last edited by

                  @lordofpc734

                  I'm not familiar with that package, so I can't help you with it. However, the out of order packets can have multiple causes, as I mentioned above. At your end, you might have some intermittent hardware failure, such as a flakey (pardon the technical jargon 😉 ) NIC or poor Ethernet cable connection, etc.. It might also be a problem with the modem. Anything else is likely beyond your control.

                  PfSense running on Qotom mini PC
                  i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                  UniFi AC-Lite access point

                  I haven't lost my mind. It's around here...somewhere...

                  zenn bijiZ 1 Reply Last reply Reply Quote 0
                  • zenn bijiZ
                    zenn biji @JKnott
                    last edited by zenn biji

                    @JKnott Ah i see. Should i really care in your opinion? or just let it do whatever its doing
                    EDIT : after analyzing the list, i have noticed that almost (keyword : almost) all of the TCP OOP issues happen on not local IPs, i mean, Servers on WAN. which narrows the possible equipment failure to : A-cable between PFsense and modem B-modem and C-something software related to WAN?

                    JKnottJ 1 Reply Last reply Reply Quote 1
                    • JKnottJ
                      JKnott @zenn biji
                      last edited by

                      @lordofpc734

                      That's entirely up to you. If it's not causing problems, you could just ignore it, understanding that some occurrences are normal. To go further, you'd have to start capturing and analyzing the errors to see if they're excessive. I'd also question whether that package is doing anything useful.

                      I don't know how much you know about the history of networks, but way back in the dark ages Ethernet was half duplex and collisions were routine. If you started noticing all the collisions, without knowing they were likely normal, you'd think there was a problem, when there wasn't. We run into similar with IP, where some packets are lost. These days, it's likely due to switch congestion, but in the past, when analog connections were used, sometimes noise corrupted the frames, so they'd be rejected. These days, when setting up new networks, performance testing is often done to certify the network. Later, testing might show errors, so you know there's a problem some where.

                      Bottom line, without knowing the error rate and how it compares with normal, you might be chasing a problem that doesn't exist.

                      PfSense running on Qotom mini PC
                      i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                      UniFi AC-Lite access point

                      I haven't lost my mind. It's around here...somewhere...

                      zenn bijiZ 1 Reply Last reply Reply Quote 0
                      • zenn bijiZ
                        zenn biji @JKnott
                        last edited by zenn biji

                        @JKnott Sorry to bother again but I think this is on my ISP, i analyzed the list completely. out of 200 local Servers entries
                        only 3-4 had this OOP issue. and currently, im in a SNR war with my ISP. (means im getting really high noises and crap service) this might just go away when i deal with that. also, i never noticed anything so im just gonna ignore it for now
                        (but please don't close the thread. perhaps someone who has used NTOPNG regularly knows whats up with it)
                        Thanks for your help

                        JKnottJ 1 Reply Last reply Reply Quote 1
                        • JKnottJ
                          JKnott @zenn biji
                          last edited by

                          @lordofpc734 said in NTOPNG Reports TCP Out Of Order packets for 3 clients (2 wireless, one wired):

                          im in a SNR war with my ISP. (means im getting really high noises and crap service)

                          That is a likely cause. A noisy line means lost packets and that in turn kills performance, as TCP will have to wait for retransmission of lost packets.

                          PfSense running on Qotom mini PC
                          i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                          UniFi AC-Lite access point

                          I haven't lost my mind. It's around here...somewhere...

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