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    Cannot install/update packages on fresh install

    Scheduled Pinned Locked Moved General pfSense Questions
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    • kiokomanK
      kiokoman LAYER 8
      last edited by kiokoman

      I repeat what I told you on freenode, in the hope that someone can add something to this.

      the problem is here from my understanding,

      pkg: Repository pfSense load error: access repo file(/var/db/pkg/repo-pfSense.sqlite) failed: No such file or directory
      

      this tell me that the file system is corrupted somehow

      i tried to download that iso you have and it was working on my virtualbox without problem so idk what could lead to a missing/corruption after a clean install

      another possible reason maybe you are using the wrong iso like 2.4.4 instead of 2.4.4-p3 🤷

      ̿' ̿'\̵͇̿̿\з=(◕_◕)=ε/̵͇̿̿/'̿'̿ ̿
      Please do not use chat/PM to ask for help
      we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
      Don't forget to Upvote with the 👍 button for any post you find to be helpful.

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      • jimpJ
        jimp Rebel Alliance Developer Netgate
        last edited by

        @hwcltjn said in Cannot install/update packages on fresh install:

        pkg: Repository pfSense-core load error: access repo file(/var/db/pkg/repo-pfSense-core.sqlite) failed: No such file or directory

        This may mean it was never able to download it correctly.

        pkg: https://pkg.pfsense.org/pfSense_v2_4_4_amd64-core/meta.txz: No route to host

        The real problem is here. No route to host means just that. The firewall itself has no route out. Your default route is missing or not set. Check your default gateway settings under System > Routing.

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        • kiokomanK
          kiokoman LAYER 8
          last edited by

          it was one of our idea but
          no route to host come after
          https://pkg.pfsense.org/pfSense_v2_4_4_amd64-core
          and afaik it does not exist -> nxdomain
          ?

          ̿' ̿'\̵͇̿̿\з=(◕_◕)=ε/̵͇̿̿/'̿'̿ ̿
          Please do not use chat/PM to ask for help
          we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
          Don't forget to Upvote with the 👍 button for any post you find to be helpful.

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          • jimpJ
            jimp Rebel Alliance Developer Netgate
            last edited by jimp

            It's resolved using SRV records. DNS is fine. It's a routing problem.

            EDIT: https://docs.netgate.com/pfsense/en/latest/install/upgrade-troubleshooting.html#pkg-pfsense-org-has-no-a-aaaa-record

            Just step through everything on https://docs.netgate.com/pfsense/en/latest/install/upgrade-troubleshooting.html -- all the errors and fixes are covered there.

            Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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            • H
              hwcltjn
              last edited by

              @kiokoman said in Cannot install/update packages on fresh install:

              this tell me that the file system is corrupted somehow

              I tried a different storage controller in proxmox, didn't change anything.

              I tried to download that iso you have and it was working on my virtualbox without problem so idk what could lead to a missing/corruption after a clean install

              I too downloaded a fresh ISO and tried on my local VirtualBox, worked no problem. I'm pretty sure it's something with my setup.

              another possible reason maybe you are using the wrong iso like 2.4.4 instead of 2.4.4-p3 🤷

              100% using 2.4.4-p3 ISO

              @jimp said in Cannot install/update packages on fresh install:

              The real problem is here. No route to host means just that. The firewall itself has no route out. Your default route is missing or not set. Check your default gateway settings under System > Routing.

              I've checked them a few times, maybe I missed something really basic 🤦 ?

              I also tried the steps in the links you provided, none of them worked.

              Below are routing and firewall screenshots.

              fw-001.test - System: Routing: Gateways 2020-03-16 18-03-10.png fw-001.test - Firewall: Rules: WAN 2020-03-16 18-05-28.png fw-001.test - Firewall: Rules: LAN 2020-03-16 18-06-17.png fw-001.test - Diagnostics: Routes 2020-03-16 18-04-49.png

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              • jimpJ
                jimp Rebel Alliance Developer Netgate
                last edited by

                That WAN rule is dangerous and unnecessary.

                What is upstream of pfSense? Does it just go to your ISP?

                Since it's vtnet, it might be something in your Hypervisor config as well.

                Try doing a traceroute to files00.netgate.com and see how far it gets.

                Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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                • H
                  hwcltjn @jimp
                  last edited by

                  @jimp said in Cannot install/update packages on fresh install:

                  That WAN rule is dangerous and unnecessary.

                  Only temporary

                  What is upstream of pfSense? Does it just go to your ISP?

                  It goes straight out. All installed on a dedicated server with Kimsufi.
                  pfSense --> Proxmox Host --> WAN

                  Since it's vtnet, it might be something in your Hypervisor config as well.

                  Maybe, I posted it above...

                  Try doing a traceroute to files00.netgate.com and see how far it gets.

                  [2.4.4-RELEASE][root@fw-test]/root: traceroute files00.netgate.com
                  traceroute to files00.netgate.com (162.208.119.41), 64 hops max, 40 byte packets
                   1  172.31.255.253 (172.31.255.253)  0.200 ms  0.192 ms  0.147 ms
                   2  x (91.121.x.x)  3.207 ms  1.777 ms  1.656 ms
                   3  10.17.20.52 (10.17.20.52)  1.049 ms  1.063 ms  1.039 ms
                   4  10.73.16.166 (10.73.16.166)  0.549 ms
                      10.73.16.228 (10.73.16.228)  0.488 ms  0.582 ms
                   5  10.95.64.0 (10.95.64.0)  1.817 ms  1.817 ms
                      10.95.64.2 (10.95.64.2)  4.998 ms
                   6  be100-1043.th2-1-a9.fr.eu (94.23.122.147)  4.686 ms  4.803 ms
                      be100-1042.ldn-5-a9.uk.eu (213.251.130.103)  5.100 ms
                   7  ge-2-1-0.mpr1.lhr2.uk.above.net (195.66.224.76)  6.578 ms  16.202 ms  9.992 ms
                   8  ae27.cs1.cdg12.fr.eth.zayo.com (64.125.29.6)  74.554 ms
                      ae11.mpr2.lhr2.uk.zip.zayo.com (64.125.30.52)  4.763 ms
                      ae27.cs1.cdg12.fr.eth.zayo.com (64.125.29.6)  74.655 ms
                   9  * * *
                  10  * * *
                  11  ae20.mpr2.ewr1.us.zip.zayo.com (64.125.26.143)  76.452 ms  72.746 ms  75.748 ms
                  12  ae3.mpr2.ewr1.us.zip.zayo.com (64.125.31.238)  77.714 ms  77.753 ms  74.664 ms
                  13  208.184.34.238.ipyx-076763-900-zyo.zip.zayo.com (208.184.34.238)  121.080 ms  75.352 ms  75.342 ms
                  14  cs90.cs99new.v.ewr.nyinternet.net (96.47.77.218)  76.641 ms  73.680 ms  76.702 ms
                  15  * * *
                  16  * * *
                  17  * * *
                  [...]
                  50  * * *
                  

                  @hwcltjn said in Cannot install/update packages on fresh install:

                  What I've tried/checked

                  • Other VM's are fully reaching the internet from behind pfSense with no issues (Ubuntu 18 test VM)

                  This isn't actually the case... Ubuntu VM can't go out, but it can resolve addresses and ping.

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                  • jimpJ
                    jimp Rebel Alliance Developer Netgate
                    last edited by

                    Try this:

                    pkg update -4 -f

                    Maybe your system is trying to reach out via IPv6, though from the looks of your routing table, I don't see why it would.

                    Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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                    Do not Chat/PM for help!

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                    • H
                      hwcltjn
                      last edited by hwcltjn

                      Also fails unfortunately
                      I think I have a larger networking problem - going to re-examine Proxmox config

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                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        @hwcltjn said in Cannot install/update packages on fresh install:

                        traceroute files00.netgate.com

                        That also fails for me in exactly the same way but I am able to update packages.

                        It succeeds if I traceroute using ICMP though: traceroute -I files00.netgate.com

                        Steve

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