pfSense and meraki z3

wyzard

My wife's IT department is refusing to help with the issue. So far I'm not able to get out past the pfSense. I know the Meraki is handing out an IP as I connected directly to my laptop (without it being connected to the internet) and got an IP.

Wondering if i should assign a static IP address to the computer they provided from my wife's work if that would get me around this issue, as that computer doesn't seem to be getting an IP from the Meraki (for whatever reason).

Any other thoughts and help would be appreciated.

Thanks.

JKnott

@wyzard said in pfSense and meraki z3:

Any other thoughts and help would be appreciated.

If your ISP is like mine, you may have a 2nd IP address you can use. My cable modem is in bridge mode and I can get 2 IPv4 addresses. I normally use 1, but occasionally use the other for testing. Give it a try and see if that happens.

chris147

@stephenw10 Thanks for the advice, I've cleaned up my rules and combined them into to a single one using a fixed source IP for the Z3 and a port alias. I left the destination address as any because traffic to destination port 9350 goes to a couple of Meraki IPs, which I guess could change. Traffic to port 7001 goes to my workplace.
Anyway, it's working OK with the single tighter rule.

@wyzard
Shame on that IT department.
As @JKnott said, perhaps it's time to try taking pfsense out of the mix. If you dig out your old ISP router and try that, will her IT department then support getting the PC and Z3 online? Once you have the PC working, then you can re-introduce pfsense.

stephenw10

@wyzard Show us the outbound NAT rules you have right now, get a screenshot.

Adding the correct rule(s) should be you need there.

Steve

wyzard

I know bypassing the pfSense box would more than likely get a connection. I appreciate all the help everyone has provided. Would really like to get this working without having to go through the bypassing. Especially since my equipment is in the basement, the house is wired and my wife's office is on the 2nd floor.

Chris, I entered your suggestions, but so far, no joy. One qestion, how did you clear up your rules and combine them into a single one? What were the settings and how did you do a port alias?

Thanks.

stephenw10

Using a ports alias allows you to use one rule for a number of ports. 9350, 7001 and 500 for example:
https://docs.netgate.com/pfsense/en/latest/book/firewall/aliases.html#port-aliases

If you can give us a screenshot I'm sure we can get this working for you.

Steve

wyzard

Both rules for 9350 and 7001 ports are the same.

Also, I'm 95% sure that is the ip address of the device.

Appreciate all the help.

stephenw10

That looks correct assuming that is the Z3 address.
Check Status > DHCP leases to be sure.

You could just set the source as 10.124.31.0/24 to sure it's included. Assuming your internal subnet is a /24 that is.

We are also assuming they are using ports 7001 and 9350. Check the state table for states from 10.123.31.200 to be sure it is.

Steve

chris147

@stephenw10 said in pfSense and meraki z3:
...

We are also assuming they are using ports 7001 and 9350. Check the state table for states from 10.123.31.200 to be sure it is.

@wyzard For reference, here's a sanitized version of what I'm seeing in my state table when filtered for WAN and ports 9350 and 7001. I see a couple of lines for both ports with different destination IP addresses. You can see that the source port is the same for the Z3 and WAN IPs. Before the NAT mapping was in place, those source ports were different.

2x
WAN udp WAN_IP:43830 (Z3_IP:43830) -> MERAKI_DEST_IP:9350
2x
WAN udp WAN_IP:43830 (Z3_IP:43830) -> BUSINESS_DEST_IP:7001

stephenw10

Ok, that looks correct. In terms of the ports at least. I would expect that to work as long as the Z3 is actually configured correctly. I assume it is not though?

Can you get any sort of connection status or logs from anywhere?

Steve

wyzard

Still no luck. Verified the static IP of the Meraki. Also verified the ports. When I watch the activity it indicates that it's attempting to authenticate, the authentication failed. Still at a loss.

Again, I appreciate all the help.

johnpoz

So you actually validated this thing works when not behind your pfsense..

Authentication failed could just mean it can't auth with the creds its using.. Are these something you or your wifi put into some gui.. Is it suppose to be you plug it in sort of solution from work and anything behind it is on the vpn?

but before you actually blame whatever the problem is on something pfsense is or isn't doing - state port mapping for example.. Have you actually validated it works when you take pfsense out of the picture?

wyzard

@johnpoz said in pfSense and meraki z3:

So you actually validated this thing works when not behind your pfsense..

Authentication failed could just mean it can't auth with the creds its using.. Are these something you or your wifi put into some gui.. Is it suppose to be you plug it in sort of solution from work and anything behind it is on the vpn?

but before you actually blame whatever the problem is on something pfsense is or isn't doing - state port mapping for example.. Have you actually validated it works when you take pfsense out of the picture?

Hi John. Thanks for the response.

Yes, I have taken pfSense out of the picture and it does authenticate and work.

It was provided to us from my wife's work and is suppose to be a plug it in sort of solution.

I'm almost positive it's something that I just don't have right in pfSense.

Thanks.

johnpoz

Well why don't you sniff on pfsense when you connect the thing to see what its trying to do.. Are you using IPS, or pfblocker that could be blocking stuff your not aware of?

Pfsense out of the box doesn't block anything.. So unless its something odd like its looking for a static port on your outbound nat or something... Which is odd for what say a soho wifi router would be doing..

Your not behind a double nat are you - pfsense gets a public IP on its wan?

wyzard

Yes, it does get a public IP on its WAN.

Could the block private networks (RFC 1918 Networks) WAN firewall rule be preventing this from working?

The funny thing is that her work can "see" the box. But when it tries to get out to authenticate it can't. Not using IPS or pfblocker.

I pretty much left pfSense "stock", just added a rule to let plex outside my network.

stephenw10

'block private networks' on WAN will make no difference here.

Try looking at all the open states from the Z3 IP address. It might be trying some other port(s) as well.

Steve

wyzard

This is extremely frustrating. Nothing that I've tried is letting me connect out using the Meraki.

I see nothing in open states about the Z3 IP address (although I will admit I am an extreme novice when it comes to pfSense).

Let's wipe the slate clean and if everyone that has helped so far (and again, thank you all so much for the assistance) can start from step one and what I would need to do (where to put rules, what they need to be, etc. etc.) I'll give this one more college try before throwing in the towel.

Again, thanks to everyone for their help

johnpoz

You shouldn't have to put any rules anywhere.. This should work out of the box!

So this box gets its "wan" IP from pfsense dhcp, connected to your pfsense lan... Then you put a box behind that..

Sniff on your pfsense lan for this IP of the Z3 IP, its gets... What do you see it doing.. Or just look in the state table of pfsense.. If your not seeing traffic and states - then its not doing anything!!! So no shit it wouldn't work...

wyzard

Ok, so then why is it working when it's not behind the pfsense box? That is what is confusing.

As I said, I'm a novice when it comes to pfsense, so how do I "sniff" on my pfsense lan?

Thanks.

johnpoz

Via the diagnostic menu packet capture..

If your not seeing any states then pfsense didn't see any traffic that were allowed.. Which would make no sense unless whatever it was doing was blocked.. Which would make no sense because your default rules on lan are any any.. Unless you picked to block bogon or something and its trying to go to a bogon IP.. Which should be in the firewall log as blocked, etc. Unless you turned off logging of that..

Out of the box this should work - your going to have to get some info if you want to try and figure out why its not.. For all we know it never got an IP on its wan?? If your not seeing any states that would make sense, etc. etc.

Information is key to figuring out why its not working...

Here is a quick question... What network is your pfsense lan 192.168.X and what is the network this box uses for its lan? It has to be something other than 192.168.x - or yeah your going to have nothing but issues... It needs to be 192.168.Y for example - something different than what pfsense is using for its lan. Then can not overlap or your going to have a bad day - see your trying to do 10.124 for your outbound - are you using 10/8 for your lan? and its also using some 10.x network on its lan?