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    Cannot reboot pfsense hardware + software

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • K
      Koploseus
      last edited by

      Yeah already tried .. ^^ but no success cause its says "fsck not found" ...

      1 Reply Last reply Reply Quote 0
      • GertjanG
        Gertjan
        last edited by

        You did cd to /sbin first ?
        pwd confirmed that are your current dir is /sbin ?
        ls -al fsck confirmes now that you 'see 'fsck' ?

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

        1 Reply Last reply Reply Quote 0
        • K
          Koploseus
          last edited by Koploseus

          cd not found either...
          When i do ls /sbin/ i can see fsck

          EDIT: For info my shell got an "OK" instead of a sh or bash stuff

          GertjanG 1 Reply Last reply Reply Quote 0
          • GertjanG
            Gertjan @Koploseus
            last edited by

            @Koploseus said in Cannot reboot pfsense hardware + software:

            EDIT: For info my shell got an "OK" instead of a sh or bash stuff

            Ah. No, keep that one for when there is really nothing on the TV any more.
            Reboot, and choose option2 - single user mode.
            You'll be having a more classic shell = sh

            No "help me" PM's please. Use the forum, the community will thank you.
            Edit : and where are the logs ??

            K 1 Reply Last reply Reply Quote 0
            • K
              Koploseus @Gertjan
              last edited by

              @Gertjan yeah , i did and its keep giving me the "OK" shell

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              • GertjanG
                Gertjan
                last edited by Gertjan

                The OK prompts is the very limited boot loader shell.

                That will be option 3.

                3c8914bd-e58f-4559-b889-18ab4be58fab-image.png

                You should use option 2.
                It's the same as 1 - but no multi tasking.
                It even proposes you to use the /bin/sh at the ned of the boot.
                Which allows you to execute fsck and other classic commands.

                edit : https://forum.netgate.com/topic/140531/how-to-install-pfsense-with-usb/7

                No "help me" PM's please. Use the forum, the community will thank you.
                Edit : and where are the logs ??

                1 Reply Last reply Reply Quote 0
                • K
                  Koploseus
                  last edited by

                  Yeah i am pressing 2 ahah , but either it start on 1 or 3... or 4 but when i press 2 .. i get the "OK" shell ahah

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                  • GertjanG
                    Gertjan
                    last edited by

                    I propose you take the shortcut solution :
                    Backup your config.
                    Contact Netgate support - ask for a up to date firmware version.
                    Install it - and enjoy.

                    You never will know what happened, but consider this : trying to figure out issue while booting is not an easy one.

                    No "help me" PM's please. Use the forum, the community will thank you.
                    Edit : and where are the logs ??

                    1 Reply Last reply Reply Quote 0
                    • K
                      Koploseus
                      last edited by Koploseus

                      Yeah thats a problem.. we had a cyber attack, and we wanted to know what happened, where did they came from and how.

                      We need those answer , that why i need to fix it! :)

                      and we don't have the support of netgate (we didn't get the premium support)

                      GertjanG 1 Reply Last reply Reply Quote 0
                      • GertjanG
                        Gertjan @Koploseus
                        last edited by Gertjan

                        @Koploseus said in Cannot reboot pfsense hardware + software:

                        We need those answer

                        Does the 5100 has a removable storage ?
                        Consider backup your drive for later analyses.
                        I strongly advise you to contact Netgate. They are very capable of analyse your setup fast and give the best advise.

                        @Koploseus said in Cannot reboot pfsense hardware + software:

                        we didn't get the premium support

                        They always, without limit of time, support it by giving you a recent clean firmware.

                        Btw : being the victim of a cyber attack needs more as a premium support.
                        You have to have the knowledge 'in house' to counter this - or get this knowledge fast.
                        The zero €-$ solution is :
                        Keep all pfSense settings to default - with one exception : you are allowed to give it a name.
                        Only allow ONE device on LAN : the device you use to admin it.
                        All other devices on others OPTx LANs, and they should not be able to connect to the GUI and / or telnet and or SSH. This way, pfSense is save, even if you host zombie networks on your OPTx LANs.
                        Easy to apply.

                        Remember : the biggest dangers on your networks are :
                        The admin.
                        The LANs users.

                        No "help me" PM's please. Use the forum, the community will thank you.
                        Edit : and where are the logs ??

                        1 Reply Last reply Reply Quote 0
                        • K
                          Koploseus
                          last edited by

                          No removable storage :/

                          the backup of the config is in the pfsense ahah

                          i think that the "only" problem right now it that the boot menu (for the sh shell) is "too quick" and that i don't have time to press 2.. or its reading everything else but not the button 2

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            It should wait 3 seconds at the boot loader menu, you don't have to be that quick. If you do reach the OK> prompt you should be able to enter boot -s there to reach single user mode.
                            It looks similar to what I might expect if the serial console is not set as primary. It would be set as primary in the SG-5100 unless you imported a config from a previous device?

                            Steve

                            1 Reply Last reply Reply Quote 0
                            • K
                              Koploseus
                              last edited by Koploseus

                              boot -s didn't work.

                              I have an update, i have put pfsense livecd on a USB, boot on it, i have done fsck on the right disk... now i have this :

                              Trying to mount root from ufs:/dev/ufsid/5e3dcecfb68b7ca4 [rw]...
                              uhub0: 8 ports with 8 removable, self powered
                              random: unblocking device.
                              CPU: Intel(R) Atom(TM) CPU C3558 @ 2.20GHz (2200.07-MHz K8-class CPU)
                              Origin="GenuineIntel" Id=0x506f1 Family=0x6 Model=0x5f Stepping=1
                              Features=0xbfebfbff<FPU,VME,DE,PSE,TSC,MSR,PAE,MCE,CX8,APIC,SEP,MTRR,PGE,MCA,CMOV,PAT,PSE36,CLFLUSH,DTS,ACPI,MMX,FXSR,SSE,SSE2,SS,HTT,TM,PBE>
                              Features2=0x4ff8ebbf<SSE3,PCLMULQDQ,DTES64,MON,DS_CPL,VMX,EST,TM2,SSSE3,SDBG,CX16,xTPR,PDCM,SSE4.1,SSE4.2,x2APIC,MOVBE,POPCNT,TSCDLT,AESNI,XSAVE,OSXSAVE,RDRAND>
                              AMD Features=0x2c100800<SYSCALL,NX,Page1GB,RDTSCP,LM>
                              AMD Features2=0x101<LAHF,Prefetch>
                              Structured Extended Features=0x2294e283<FSGSBASE,TSCADJ,SMEP,ERMS,NFPUSG,MPX,PQE,RDSEED,SMAP,CLFLUSHOPT,PROCTRACE,SHA>
                              Structured Extended Features3=0xac000400<IBPB,STIBP,ARCH_CAP,SSBD>
                              XSAVE Features=0xf<XSAVEOPT,XSAVEC,XINUSE,XSAVES>
                              IA32_ARCH_CAPS=0x69<RDCL_NO>
                              VT-x: PAT,HLT,MTF,PAUSE,EPT,UG,VPID,VID,PostIntr
                              TSC: P-state invariant, performance statistics

                              and its freezing after that (never had that before)

                              and also, before i had 1 green light and 2 red ... now i have 2 green light.. and 1 down (power are green) but nothing for data i think

                              While i mount my disk on my usb key i was able to find my backups .. didn't get them tho.. didn't know how to do it on minicom

                              for the serial concole, no previous config, all default

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