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    2.4.5 High latency and packet loss, not in a vm

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • ?
      A Former User
      last edited by A Former User

      Bare metal server. Supermicro 5018D-FN4T. No pfblocker, no limiters or queues. As generic as it can be other than my VLAN's. This happens on every boot. Can not log into the admin interface for 1-2 minutes after the login screen is presented. Latency and packet loss persist for 1-2 minutes after the loging in.

      The same issue but to a lessor degree happens (Latency and packet loss) happens every time the filters are reloaded/alias added or edited and persists for 2-3 minutes before settling down.

      After filter reload:
      Screen Shot 2020-03-29 at 09.33.29.png

      and:

      Screen Shot 2020-03-29 at 12.00.20.png

      After boot:
      Boot Latency.jpg

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      • ?
        A Former User
        last edited by

        Terrible subject line :P
        Sounds exactly like what we're all discussing here.

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        • ?
          A Former User
          last edited by

          Thanks. I've seen that thread, didn't read every post, it's mostly installs in a vm and with pfblocker. pfblocker exacerbates the underlying problem as best I can tell but isn't the issue.

          ? 1 Reply Last reply Reply Quote 0
          • ?
            A Former User @A Former User
            last edited by

            @jwj said in 2.4.5 High latency and packet loss, not in a vm:

            Thanks. I've seen that thread, didn't read every post, it's mostly installs in a vm and with pfblocker. pfblocker exacerbates the underlying problem as best I can tell but isn't the issue.

            It has sadly been taken over with people that think pfBlockerNG is something to do with it. I have exactly the same problem as you've posted, where changes to the platform result in latency and packet loss. It certainly seems to affect vm platforms worse, but you have the same symptoms.
            Anyway, the more threads the merrier I guess so that people realise pfBlockerNG isn't the cause (though the rules it applies does seem to help surface the underlying problem)

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            • cmcdonaldC
              cmcdonald Netgate Developer
              last edited by

              I'm seeing the same thing. bare metal and in VMs.

              Need help fast? https://www.netgate.com/support

              1 Reply Last reply Reply Quote 0
              • getcomG
                getcom
                last edited by

                Hello all,

                I experienced similar issues also on bare metal. My conclusion is that it is traffic related. pfBlockerNG is also producing traffic with the lists, DNSBL & Maxmind updates.
                There was a netgate patch of pfctl in FreeBSD 11.3 which may has indifferent side effects.
                Here are some more details beginning from here: https://forum.netgate.com/post/901257
                I catched all reported problems beginning from broken mirror, missing PHP files, high latency on both gateways, high system load, unresponsible console.
                I will restore to 2.4.4-P3 tomorrow.

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                • M
                  mikekoke
                  last edited by

                  Same problem in a physical box.
                  When I edit a rule and apply the changes, the latency rises to 300 ms.

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                  • A
                    asan
                    last edited by

                    A
                    asan 17 minutes ago

                    I'm also affected.
                    HW: SG-4860

                    If the process pfctl has a 100% peak, ping latency is also very high.

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Try running a packet capture on the WAN when you see this. Filter by pings.
                      Check to see where the latency is happening. Ping requests delayed sending, delayed responses or somehow delayed within pf before it gets back to the ping process.

                      Steve

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                      • ?
                        A Former User
                        last edited by

                        Delayed by pf. Pings between vlans see the latency when tables are reloaded.

                        From one vlan to another:

                        Screen Shot 2020-04-04 at 16.19.02.png

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                        • DerelictD
                          Derelict LAYER 8 Netgate
                          last edited by

                          That is not a packet capture.

                          Chattanooga, Tennessee, USA
                          A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                          DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                          Do Not Chat For Help! NO_WAN_EGRESS(TM)

                          1 Reply Last reply Reply Quote 0
                          • ?
                            A Former User
                            last edited by A Former User

                            I am aware of that. Standby for a packet capture.

                            pcap.jpg

                            Screen Shot 2020-04-04 at 16.54.05.png

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                            • DerelictD
                              Derelict LAYER 8 Netgate
                              last edited by

                              If you are not able to test in a way that allows you to post actual pcaps I don't know how much good it is going to do anyone.

                              It is past the point of trying to convince people this is a problem (in apparently edge cases). Now it's about trying to compile information so it can be identified and corrected.

                              Chattanooga, Tennessee, USA
                              A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                              DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                              Do Not Chat For Help! NO_WAN_EGRESS(TM)

                              1 Reply Last reply Reply Quote 0
                              • ?
                                A Former User
                                last edited by

                                That is a pcap, in wireshark with my public ip blanked out. I would be happy to send you the file if you would like but I'll decline to post it publicly, some knuckle head will just decide to go fishing around at my public ip.

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                                • stephenw10S
                                  stephenw10 Netgate Administrator
                                  last edited by

                                  I find adding the 'time difference' and 'response time' columns useful here.

                                  That will show if the request is delayed. And what the actual response time on the wire is. Like:

                                  Selection_817.png

                                  ? 1 Reply Last reply Reply Quote 0
                                  • DerelictD
                                    Derelict LAYER 8 Netgate
                                    last edited by

                                    I just don't think this data is very helpful at diagnosing exactly what is happening.

                                    Chattanooga, Tennessee, USA
                                    A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                                    DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                                    Do Not Chat For Help! NO_WAN_EGRESS(TM)

                                    1 Reply Last reply Reply Quote 0
                                    • ?
                                      A Former User @stephenw10
                                      last edited by A Former User

                                      @stephenw10 said in 2.4.5 High latency and packet loss, not in a vm:

                                      I see delta time but not response time as column choices. Maybe it would be more expedient for me to send the pcap. I have used wireshark exactly once, this time. :)

                                      OK, I see now. Custom column and then icmp.resptime. Does that make any sense if it's not sorted by the icmp seq number?

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                                      • ?
                                        A Former User
                                        last edited by

                                        I hope this is more useful. If not I'll try again.

                                        pcap2.jpg

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                                        • ?
                                          A Former User
                                          last edited by

                                          I'll add this to the mix. I changed the average time in the gateway settings. That's the time dpinger averages over. When changing the setting, saving and then applying it the interface locked up for an extended time (minutes).

                                          So, I ssh'd in, ran top and did it again:

                                          Screen Shot 2020-04-04 at 21.04.40.png

                                          I can see dpinger using some resources, but why pfctl, ntpd and sshd? I'm not sure if that means anything, but it sure appears odd to me.

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                                          • R
                                            riften
                                            last edited by

                                            This looks so much like the problem I had, even before PFS 2.45. The symptoms. Latency spikes, then packet loss over and over. I had just created my first VLAN and gave the VLAN interface a static IPV6 in one of the 64s I should have. But no route and this horrible latency and packet drop. I followed the info HERE and created a 'Configuration Override' on the WAN IPV6 and set my VLAN static IPV6 and that was the only way to get darn ATT to route IPV6 from my VLAN. It made it trouble free after I spent almost a week pulling out my hair. So just wondering, can you guys ping (route) from your LAN or from the VLANS in ipv6? I am seeing ipv4 pings but did I miss the ipv6 pings...
                                            I'm on 2.45 with no issues, and am using the latest PFBLOCKERNG. It just looks so familiar...

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