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Internal PBX all UDP seems blocked.

Scheduled Pinned Locked Moved NAT
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  • P
    paranoidsystems
    last edited by Mar 31, 2020, 1:40 PM

    Hi Guys,

    So like the rest of the world, I am stuck working from home. With this being the case I decided to get our VOIP system working with external deskphones as it hasnt worked for ages. It did work a few years back with PFsense but we ended up not using it externally.

    Currently, I have them connecting and registering, I can see caller info, pick up calls, hang up calls but no audio in either direction. When I look at the states page I can see all the rules I setup for TCP stuff being established but nothing for UDP.

    The current setup is PBX (unify openscape v1) on 192.168.3.200, pfsense on 192.168.3.254

    forwarding the ports I was given and I can access it externally no problem.

    TCP 10099-->443
    TCP 10098-->7000
    TCP 4070 --> 4060
    TCP 8802 --> 8802

    UDP 30224 --> 30600

    here are my nat rules

    Nat Rules.jpg

    PBXRule.jgp.jpg

    outbound.jpg

    outbounddetail.jpg

    everything looks right to me but clearly it is not. I have tried following some guides but I am starting to think something is just plain wrong. I can forward TCP no problem but UPD seems to be getting lost. Any one able to point me in the right direction. Trying to learn more about this but I have been looking at this on and off for 2 days now so I must be missing something.

    D 1 Reply Last reply Apr 14, 2020, 3:09 PM Reply Quote 0
    • D
      D1m3b4g @paranoidsystems
      last edited by Apr 14, 2020, 3:09 PM

      @paranoidsystems Having complete the same problem. Not sure why. Following!

      F 1 Reply Last reply Apr 21, 2022, 6:52 PM Reply Quote 0
      • F
        Fourie777 @D1m3b4g
        last edited by Apr 21, 2022, 6:52 PM

        @d1m3b4g Any solutions?

        D 1 Reply Last reply Apr 21, 2022, 7:09 PM Reply Quote 0
        • D
          D1m3b4g @Fourie777
          last edited by Apr 21, 2022, 7:09 PM

          @fourie777 yeah I used another gateway. Not useful I know so sorry for being flippant but after burning a couple of days trying I just went back to my UniFi usg.

          F 1 Reply Last reply Apr 21, 2022, 7:12 PM Reply Quote 0
          • F
            Fourie777 @D1m3b4g
            last edited by Apr 21, 2022, 7:12 PM

            @d1m3b4g appreciate the reply. My problem is a bit different but should work more or less the same.

            I cannot make any calls vir telegram or whatsapp all of a sudden. Seems udp packets are being blocked but there is no rules in place to block it. In fact I added allow rules for udp but stil no go. If you know of anyone that can help please let me know
            colored text

            S 1 Reply Last reply Apr 21, 2022, 7:25 PM Reply Quote 0
            • S
              SteveITS Galactic Empire @Fourie777
              last edited by Apr 21, 2022, 7:25 PM

              @fourie777 Are you using Captive Portal? If so there is an issue with that in 22.01/2.6. Install the System Patches package and this patch then reboot:

              Fix Captive Portal handling of non-TCP traffic after login (Redmine #12834)

              Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
              When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
              Upvote 👍 helpful posts!

              F 2 Replies Last reply Apr 21, 2022, 7:31 PM Reply Quote 0
              • F
                Fourie777 @SteveITS
                last edited by Apr 21, 2022, 7:31 PM

                @steveits thank you. Wil give it a go and come back to you. Wil this also affect YouTube, Netflix, and Dstv streaming in smart Tv's. And yes this started after the upgrade

                1 Reply Last reply Reply Quote 0
                • F
                  Fourie777 @SteveITS
                  last edited by Apr 21, 2022, 7:50 PM

                  @steveits Thank you. Fixed on my one firewall. Trying to find the patches on my second firewall but that field is not there. But wil find it

                  S 1 Reply Last reply Apr 21, 2022, 7:52 PM Reply Quote 0
                  • S
                    SteveITS Galactic Empire @Fourie777
                    last edited by Apr 21, 2022, 7:52 PM

                    @fourie777 Ensure the System Patches package is up to date to list all patches.

                    Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                    When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                    Upvote 👍 helpful posts!

                    F 1 Reply Last reply Apr 21, 2022, 8:16 PM Reply Quote 0
                    • F
                      Fourie777 @SteveITS
                      last edited by Apr 21, 2022, 8:16 PM

                      @steveits all done thank you so much for your assistance

                      D 1 Reply Last reply Apr 21, 2022, 9:18 PM Reply Quote 0
                      • D
                        D1m3b4g @Fourie777
                        last edited by Apr 21, 2022, 9:18 PM

                        @fourie777 Look at you badasses sorting it out this long after the original post. Good work.

                        1 Reply Last reply Reply Quote 0
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