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    Stuck upgrade of squid after pfsense upgrade 2.4.5

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • K
      kevindd992002
      last edited by

      You mean files00.netgate.com, right?

      If so, here's the result:

      6b4e98ee-4bea-43bd-a136-1d35a71c3558-image.png

      From the working pfsense box, I can ping files00.netgate.com though. That probably explains why the intermittent issue. Is this an ISP route problem?

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      • jimpJ
        jimp Rebel Alliance Developer Netgate
        last edited by

        It's possible. Try with traceroute (tracert on windows) or something like mtr and see where it stops along the way.

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        • johnpozJ
          johnpoz LAYER 8 Global Moderator
          last edited by johnpoz

          Those are in the same net block 162.208.119.40 and .41, I doubt its a routing issue... But yeah a trace to both would be interesting.

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          • K
            kevindd992002
            last edited by kevindd992002

            @jimp said in Stuck upgrade of squid after pfsense upgrade 2.4.5:

            tracert

            a2157abd-e040-411e-9d5e-8b275331699d-image.png

            b03c5769-0a4e-4163-8bec-3d5ea3ee92b0-image.png

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            • johnpozJ
              johnpoz LAYER 8 Global Moderator
              last edited by

              Well from that you can tell for sure that is an upstream where you having the issue, because you make it to your gateway..

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
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              • jimpJ
                jimp Rebel Alliance Developer Netgate
                last edited by

                Certainly appears to be upstream from you, though I don't quite see why/how your ISP would be routing that any differently.

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                • johnpozJ
                  johnpoz LAYER 8 Global Moderator
                  last edited by

                  Yeah very odd.. since they are both in the same netblock

                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                  If you get confused: Listen to the Music Play
                  Please don't Chat/PM me for help, unless mod related
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                  • K
                    kevindd992002
                    last edited by

                    Yeah, I agree. I guess I have to call them up again tomorrow to see why this is happening.

                    Do you guys have any ideas on my ACB restore question?

                    @kevindd992002 said in Stuck upgrade of squid after pfsense upgrade 2.4.5:

                    Also, will restoring a backup from the Auto Config Backup (ACB) service reinstall the packages as well? I tried restoring a 2.4.4p3 config (a backup one day before I upgraded to 2.4.5) but it did not even attempt to reinstall the packages. The console logs say it was trying to start the packages and this will naturally fail because they weren't installed in a fresh install of pfsense in the first place. So why would restoring a physical config.xml file reinstall the packages as expected but not when restoring using a backup from ACB? I cannot find any documentation about the differences between these two restore options.

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                    • jimpJ
                      jimp Rebel Alliance Developer Netgate
                      last edited by

                      Not currently. The only method which triggers a package reinstall is using Diag > Backup/Restore.

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                      • K
                        kevindd992002
                        last edited by

                        Ok, thanks for the confirmation. If there are any corruption in a previous install, would backing up the config.xml of that corrupted install carry over any type of corruption when restoring to a new install?

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                        • johnpozJ
                          johnpoz LAYER 8 Global Moderator
                          last edited by

                          From your trace and my trace that both go through that level 3 network 4/9 network, I would "guess" has something going on there..

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                          Please don't Chat/PM me for help, unless mod related
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                          • K
                            kevindd992002
                            last edited by

                            I have a site-to-site VPN connection to the working box so I can route traffic to files00.netgate.com to the WAN connection of that box. How do you create a rule that would direct this traffic to the openvpn gateway? I mean, how do you create rules with a source of the pfsense box itself? Floating rules?

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                            • jimpJ
                              jimp Rebel Alliance Developer Netgate
                              last edited by

                              You can't policy route from the firewall itself but since the destination is static, you can add the package server IP addresses to IPv4 Remote network(s) for the OpenVPN Client. For example, add 162.208.119.40/32,162.208.119.41/32

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                              K 1 Reply Last reply Reply Quote 0
                              • jimpJ
                                jimp Rebel Alliance Developer Netgate
                                last edited by

                                And FYI- I had our IT staff check and both package servers can trace a route all the way back to you (or at least one hop out) so it does appear to be a problem with the traffic from your location coming this way.

                                Hopefully nudging that to use your VPN works around it.

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                                • johnpozJ
                                  johnpoz LAYER 8 Global Moderator
                                  last edited by

                                  Oh a completely unrelated topic, I think you are the first one I have seen using the home.arpa name space.. Nice! I guess you are a rfc reader.. You just didn't accidentally decide to use that - did you? Curious.

                                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                                  If you get confused: Listen to the Music Play
                                  Please don't Chat/PM me for help, unless mod related
                                  SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                  • K
                                    kevindd992002 @jimp
                                    last edited by kevindd992002

                                    @jimp said in Stuck upgrade of squid after pfsense upgrade 2.4.5:

                                    You can't policy route from the firewall itself but since the destination is static, you can add the package server IP addresses to IPv4 Remote network(s) for the OpenVPN Client. For example, add 162.208.119.40/32,162.208.119.41/32

                                    @jimp said in Stuck upgrade of squid after pfsense upgrade 2.4.5:

                                    And FYI- I had our IT staff check and both package servers can trace a route all the way back to you (or at least one hop out) so it does appear to be a problem with the traffic from your location coming this way.

                                    Hopefully nudging that to use your VPN works around it.

                                    Ok, that seems to have worked! Though not optimal, I can settle with it for now until I can report it to my ISP tomorrow. The weird thing is that these two boxes use the same ISP. The affected box uses a public static IP assigned directly to pfsense's WAN interface and the working box is behind CGNAT. For what it's worth, here's the traceroute from the working box:

                                    1  192.168.100.1 (192.168.100.1)  0.548 ms  0.371 ms  0.304 ms
                                     2  10.188.16.1 (10.188.16.1)  3.142 ms  3.594 ms  3.606 ms
                                     3  172.20.20.93 (172.20.20.93)  3.832 ms  5.295 ms  3.420 ms
                                     4  181.1.49.161-rev.convergeict.com (161.49.1.181)  2.794 ms  2.719 ms  2.727 ms
                                     5  69.1.49.161-rev.convergeict.com (161.49.1.69)  5.239 ms  10.829 ms  2.981 ms
                                     6  161.49.1.250 (161.49.1.250)  15.138 ms  4.752 ms  4.578 ms
                                     7  * * *
                                     8  * * *
                                     9  * * *
                                    10  THE-NEW-YOR.ear1.Newark1.Level3.net (4.15.150.218)  205.096 ms  205.100 ms  205.004 ms
                                    11  cs90.cs99new.v.ewr.nyinternet.net (96.47.77.218)  205.165 ms  205.674 ms  205.380 ms
                                    12  162.208.119.41 (162.208.119.41)  205.012 ms  205.114 ms  204.837 ms
                                    
                                    1  192.168.100.1 (192.168.100.1)  0.674 ms  0.494 ms  0.322 ms
                                     2  10.188.16.1 (10.188.16.1)  2.990 ms  2.920 ms  3.217 ms
                                     3  172.20.20.93 (172.20.20.93)  60.350 ms  15.737 ms  3.726 ms
                                     4  181.1.49.161-rev.convergeict.com (161.49.1.181)  3.000 ms  2.895 ms  2.916 ms
                                     5  13.1.49.161-rev.convergeict.com (161.49.1.13)  10.875 ms  3.152 ms  3.102 ms
                                     6  246.1.49.161-rev.convergeict.com (161.49.1.246)  4.571 ms  4.453 ms  4.556 ms
                                     7  * * *
                                     8  * * *
                                     9  * * *
                                    10  THE-NEW-YOR.ear1.Newark1.Level3.net (4.15.150.218)  208.253 ms  208.109 ms  208.061 ms
                                    11  cs90.cs99new.v.ewr.nyinternet.net (96.47.77.218)  208.437 ms  208.363 ms  208.219 ms
                                    12  162.208.119.40 (162.208.119.40)  207.967 ms  208.587 ms  208.425 ms
                                    

                                    So I guess it's time I edit my config.xml now to include the edits I made for the OpenVPN remote networks and start from scratch by restoring again. In case you missed my question about this:

                                    If there are any corruption in a previous install, would backing up the config.xml of that corrupted install carry over any type of corruption when restoring to a new install?

                                    @johnpoz said in Stuck upgrade of squid after pfsense upgrade 2.4.5:

                                    Oh a completely unrelated topic, I think you are the first one I have seen using the home.arpa name space.. Nice! I guess you are a rfc reader.. You just didn't accidentally decide to use that - did you? Curious.

                                    You got it! I work as an MS Exchange sysad so I read up on RFC's from time to time. When I was optimizing my home networks, I researched on what the proper local domain name is to avoid any potential conflicts with any system and stumbled upon the arpa domain.

                                    jimpJ 1 Reply Last reply Reply Quote 0
                                    • jimpJ
                                      jimp Rebel Alliance Developer Netgate @kevindd992002
                                      last edited by

                                      @kevindd992002 said in Stuck upgrade of squid after pfsense upgrade 2.4.5:

                                      If there are any corruption in a previous install, would backing up the config.xml of that corrupted install carry over any type of corruption when restoring to a new install?

                                      It depends on what was corrupted. If it's something in the OS/FS then your config.xml is probably OK. If it was really corrupt in the classical sense it would be invalid XML and get tossed out automatically.

                                      If there is a bad setting in there, however, the setting would be in config.xml and carry over. That isn't really "corruption", though.

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                                      • K
                                        kevindd992002 @jimp
                                        last edited by

                                        @jimp said in Stuck upgrade of squid after pfsense upgrade 2.4.5:

                                        @kevindd992002 said in Stuck upgrade of squid after pfsense upgrade 2.4.5:

                                        If there are any corruption in a previous install, would backing up the config.xml of that corrupted install carry over any type of corruption when restoring to a new install?

                                        It depends on what was corrupted. If it's something in the OS/FS then your config.xml is probably OK. If it was really corrupt in the classical sense it would be invalid XML and get tossed out automatically.

                                        If there is a bad setting in there, however, the setting would be in config.xml and carry over. That isn't really "corruption", though.

                                        Ok, got it. When you say the invalid XML gets tossed out automatically, you're saying that pfsense won't even allow it to be restored and would complain, right? The reason I ask about corruption is that some of my configs in ACB (when I Show Info) have this error and it's the first time I've encountered it:

                                        197827fc-9316-4e32-8ace-59b449c85a42-image.png

                                        Any ideas why? Or are these ACB bugs? It doesn't happen for all my backups and I'm not seeing a pattern as to which ones are getting affected.

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                                        • jimpJ
                                          jimp Rebel Alliance Developer Netgate
                                          last edited by jimp

                                          That's a different case. Usually that would mean the password you used didn't match the password used to encrypt the configuration file. Or perhaps you copied the wrong text field.

                                          Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

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                                          K 1 Reply Last reply Reply Quote 0
                                          • K
                                            kevindd992002 @jimp
                                            last edited by

                                            @jimp said in Stuck upgrade of squid after pfsense upgrade 2.4.5:

                                            That's a different case. Usually that would mean the password you used didn't match the password used to encrypt the configuration file. Or perhaps you copied the wrong text field.

                                            If it was the wrong password then I would get the same error for all, but that is not the case. What do you mean copied the wrong text field? For the Device Key?

                                            Also, as for this notification message:

                                            e08569e6-fca7-4de1-96a5-026d9ca0b2c4-image.png

                                            Does "Do not make changes in the GUI until this is complete" mean not to change any setting in the GUI of the packages only? Or does it apply for the whole pfsense GUI? While the package reinstall ongoing, I had to create a new outbound NAT rule earlier and I'm not sure if it had any effect to the package reinstall like what the notification message says.

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