Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Stuck upgrade of squid after pfsense upgrade 2.4.5

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
    31 Posts 3 Posters 3.5k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • jimpJ
      jimp Rebel Alliance Developer Netgate
      last edited by

      It's possible. Try with traceroute (tracert on windows) or something like mtr and see where it stops along the way.

      Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

      Need help fast? Netgate Global Support!

      Do not Chat/PM for help!

      1 Reply Last reply Reply Quote 0
      • johnpozJ
        johnpoz LAYER 8 Global Moderator
        last edited by johnpoz

        Those are in the same net block 162.208.119.40 and .41, I doubt its a routing issue... But yeah a trace to both would be interesting.

        An intelligent man is sometimes forced to be drunk to spend time with his fools
        If you get confused: Listen to the Music Play
        Please don't Chat/PM me for help, unless mod related
        SG-4860 24.11 | Lab VMs 2.8, 24.11

        1 Reply Last reply Reply Quote 0
        • K
          kevindd992002
          last edited by kevindd992002

          @jimp said in Stuck upgrade of squid after pfsense upgrade 2.4.5:

          tracert

          a2157abd-e040-411e-9d5e-8b275331699d-image.png

          b03c5769-0a4e-4163-8bec-3d5ea3ee92b0-image.png

          1 Reply Last reply Reply Quote 0
          • johnpozJ
            johnpoz LAYER 8 Global Moderator
            last edited by

            Well from that you can tell for sure that is an upstream where you having the issue, because you make it to your gateway..

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.8, 24.11

            1 Reply Last reply Reply Quote 0
            • jimpJ
              jimp Rebel Alliance Developer Netgate
              last edited by

              Certainly appears to be upstream from you, though I don't quite see why/how your ISP would be routing that any differently.

              Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

              Need help fast? Netgate Global Support!

              Do not Chat/PM for help!

              1 Reply Last reply Reply Quote 0
              • johnpozJ
                johnpoz LAYER 8 Global Moderator
                last edited by

                Yeah very odd.. since they are both in the same netblock

                An intelligent man is sometimes forced to be drunk to spend time with his fools
                If you get confused: Listen to the Music Play
                Please don't Chat/PM me for help, unless mod related
                SG-4860 24.11 | Lab VMs 2.8, 24.11

                1 Reply Last reply Reply Quote 0
                • K
                  kevindd992002
                  last edited by

                  Yeah, I agree. I guess I have to call them up again tomorrow to see why this is happening.

                  Do you guys have any ideas on my ACB restore question?

                  @kevindd992002 said in Stuck upgrade of squid after pfsense upgrade 2.4.5:

                  Also, will restoring a backup from the Auto Config Backup (ACB) service reinstall the packages as well? I tried restoring a 2.4.4p3 config (a backup one day before I upgraded to 2.4.5) but it did not even attempt to reinstall the packages. The console logs say it was trying to start the packages and this will naturally fail because they weren't installed in a fresh install of pfsense in the first place. So why would restoring a physical config.xml file reinstall the packages as expected but not when restoring using a backup from ACB? I cannot find any documentation about the differences between these two restore options.

                  1 Reply Last reply Reply Quote 0
                  • jimpJ
                    jimp Rebel Alliance Developer Netgate
                    last edited by

                    Not currently. The only method which triggers a package reinstall is using Diag > Backup/Restore.

                    Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                    Need help fast? Netgate Global Support!

                    Do not Chat/PM for help!

                    1 Reply Last reply Reply Quote 0
                    • K
                      kevindd992002
                      last edited by

                      Ok, thanks for the confirmation. If there are any corruption in a previous install, would backing up the config.xml of that corrupted install carry over any type of corruption when restoring to a new install?

                      1 Reply Last reply Reply Quote 0
                      • johnpozJ
                        johnpoz LAYER 8 Global Moderator
                        last edited by

                        From your trace and my trace that both go through that level 3 network 4/9 network, I would "guess" has something going on there..

                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                        If you get confused: Listen to the Music Play
                        Please don't Chat/PM me for help, unless mod related
                        SG-4860 24.11 | Lab VMs 2.8, 24.11

                        1 Reply Last reply Reply Quote 0
                        • K
                          kevindd992002
                          last edited by

                          I have a site-to-site VPN connection to the working box so I can route traffic to files00.netgate.com to the WAN connection of that box. How do you create a rule that would direct this traffic to the openvpn gateway? I mean, how do you create rules with a source of the pfsense box itself? Floating rules?

                          1 Reply Last reply Reply Quote 0
                          • jimpJ
                            jimp Rebel Alliance Developer Netgate
                            last edited by

                            You can't policy route from the firewall itself but since the destination is static, you can add the package server IP addresses to IPv4 Remote network(s) for the OpenVPN Client. For example, add 162.208.119.40/32,162.208.119.41/32

                            Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                            Need help fast? Netgate Global Support!

                            Do not Chat/PM for help!

                            K 1 Reply Last reply Reply Quote 0
                            • jimpJ
                              jimp Rebel Alliance Developer Netgate
                              last edited by

                              And FYI- I had our IT staff check and both package servers can trace a route all the way back to you (or at least one hop out) so it does appear to be a problem with the traffic from your location coming this way.

                              Hopefully nudging that to use your VPN works around it.

                              Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                              Need help fast? Netgate Global Support!

                              Do not Chat/PM for help!

                              1 Reply Last reply Reply Quote 0
                              • johnpozJ
                                johnpoz LAYER 8 Global Moderator
                                last edited by

                                Oh a completely unrelated topic, I think you are the first one I have seen using the home.arpa name space.. Nice! I guess you are a rfc reader.. You just didn't accidentally decide to use that - did you? Curious.

                                An intelligent man is sometimes forced to be drunk to spend time with his fools
                                If you get confused: Listen to the Music Play
                                Please don't Chat/PM me for help, unless mod related
                                SG-4860 24.11 | Lab VMs 2.8, 24.11

                                1 Reply Last reply Reply Quote 0
                                • K
                                  kevindd992002 @jimp
                                  last edited by kevindd992002

                                  @jimp said in Stuck upgrade of squid after pfsense upgrade 2.4.5:

                                  You can't policy route from the firewall itself but since the destination is static, you can add the package server IP addresses to IPv4 Remote network(s) for the OpenVPN Client. For example, add 162.208.119.40/32,162.208.119.41/32

                                  @jimp said in Stuck upgrade of squid after pfsense upgrade 2.4.5:

                                  And FYI- I had our IT staff check and both package servers can trace a route all the way back to you (or at least one hop out) so it does appear to be a problem with the traffic from your location coming this way.

                                  Hopefully nudging that to use your VPN works around it.

                                  Ok, that seems to have worked! Though not optimal, I can settle with it for now until I can report it to my ISP tomorrow. The weird thing is that these two boxes use the same ISP. The affected box uses a public static IP assigned directly to pfsense's WAN interface and the working box is behind CGNAT. For what it's worth, here's the traceroute from the working box:

                                  1  192.168.100.1 (192.168.100.1)  0.548 ms  0.371 ms  0.304 ms
                                   2  10.188.16.1 (10.188.16.1)  3.142 ms  3.594 ms  3.606 ms
                                   3  172.20.20.93 (172.20.20.93)  3.832 ms  5.295 ms  3.420 ms
                                   4  181.1.49.161-rev.convergeict.com (161.49.1.181)  2.794 ms  2.719 ms  2.727 ms
                                   5  69.1.49.161-rev.convergeict.com (161.49.1.69)  5.239 ms  10.829 ms  2.981 ms
                                   6  161.49.1.250 (161.49.1.250)  15.138 ms  4.752 ms  4.578 ms
                                   7  * * *
                                   8  * * *
                                   9  * * *
                                  10  THE-NEW-YOR.ear1.Newark1.Level3.net (4.15.150.218)  205.096 ms  205.100 ms  205.004 ms
                                  11  cs90.cs99new.v.ewr.nyinternet.net (96.47.77.218)  205.165 ms  205.674 ms  205.380 ms
                                  12  162.208.119.41 (162.208.119.41)  205.012 ms  205.114 ms  204.837 ms
                                  
                                  1  192.168.100.1 (192.168.100.1)  0.674 ms  0.494 ms  0.322 ms
                                   2  10.188.16.1 (10.188.16.1)  2.990 ms  2.920 ms  3.217 ms
                                   3  172.20.20.93 (172.20.20.93)  60.350 ms  15.737 ms  3.726 ms
                                   4  181.1.49.161-rev.convergeict.com (161.49.1.181)  3.000 ms  2.895 ms  2.916 ms
                                   5  13.1.49.161-rev.convergeict.com (161.49.1.13)  10.875 ms  3.152 ms  3.102 ms
                                   6  246.1.49.161-rev.convergeict.com (161.49.1.246)  4.571 ms  4.453 ms  4.556 ms
                                   7  * * *
                                   8  * * *
                                   9  * * *
                                  10  THE-NEW-YOR.ear1.Newark1.Level3.net (4.15.150.218)  208.253 ms  208.109 ms  208.061 ms
                                  11  cs90.cs99new.v.ewr.nyinternet.net (96.47.77.218)  208.437 ms  208.363 ms  208.219 ms
                                  12  162.208.119.40 (162.208.119.40)  207.967 ms  208.587 ms  208.425 ms
                                  

                                  So I guess it's time I edit my config.xml now to include the edits I made for the OpenVPN remote networks and start from scratch by restoring again. In case you missed my question about this:

                                  If there are any corruption in a previous install, would backing up the config.xml of that corrupted install carry over any type of corruption when restoring to a new install?

                                  @johnpoz said in Stuck upgrade of squid after pfsense upgrade 2.4.5:

                                  Oh a completely unrelated topic, I think you are the first one I have seen using the home.arpa name space.. Nice! I guess you are a rfc reader.. You just didn't accidentally decide to use that - did you? Curious.

                                  You got it! I work as an MS Exchange sysad so I read up on RFC's from time to time. When I was optimizing my home networks, I researched on what the proper local domain name is to avoid any potential conflicts with any system and stumbled upon the arpa domain.

                                  jimpJ 1 Reply Last reply Reply Quote 0
                                  • jimpJ
                                    jimp Rebel Alliance Developer Netgate @kevindd992002
                                    last edited by

                                    @kevindd992002 said in Stuck upgrade of squid after pfsense upgrade 2.4.5:

                                    If there are any corruption in a previous install, would backing up the config.xml of that corrupted install carry over any type of corruption when restoring to a new install?

                                    It depends on what was corrupted. If it's something in the OS/FS then your config.xml is probably OK. If it was really corrupt in the classical sense it would be invalid XML and get tossed out automatically.

                                    If there is a bad setting in there, however, the setting would be in config.xml and carry over. That isn't really "corruption", though.

                                    Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                                    Need help fast? Netgate Global Support!

                                    Do not Chat/PM for help!

                                    K 1 Reply Last reply Reply Quote 0
                                    • K
                                      kevindd992002 @jimp
                                      last edited by

                                      @jimp said in Stuck upgrade of squid after pfsense upgrade 2.4.5:

                                      @kevindd992002 said in Stuck upgrade of squid after pfsense upgrade 2.4.5:

                                      If there are any corruption in a previous install, would backing up the config.xml of that corrupted install carry over any type of corruption when restoring to a new install?

                                      It depends on what was corrupted. If it's something in the OS/FS then your config.xml is probably OK. If it was really corrupt in the classical sense it would be invalid XML and get tossed out automatically.

                                      If there is a bad setting in there, however, the setting would be in config.xml and carry over. That isn't really "corruption", though.

                                      Ok, got it. When you say the invalid XML gets tossed out automatically, you're saying that pfsense won't even allow it to be restored and would complain, right? The reason I ask about corruption is that some of my configs in ACB (when I Show Info) have this error and it's the first time I've encountered it:

                                      197827fc-9316-4e32-8ace-59b449c85a42-image.png

                                      Any ideas why? Or are these ACB bugs? It doesn't happen for all my backups and I'm not seeing a pattern as to which ones are getting affected.

                                      1 Reply Last reply Reply Quote 0
                                      • jimpJ
                                        jimp Rebel Alliance Developer Netgate
                                        last edited by jimp

                                        That's a different case. Usually that would mean the password you used didn't match the password used to encrypt the configuration file. Or perhaps you copied the wrong text field.

                                        Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                                        Need help fast? Netgate Global Support!

                                        Do not Chat/PM for help!

                                        K 1 Reply Last reply Reply Quote 0
                                        • K
                                          kevindd992002 @jimp
                                          last edited by

                                          @jimp said in Stuck upgrade of squid after pfsense upgrade 2.4.5:

                                          That's a different case. Usually that would mean the password you used didn't match the password used to encrypt the configuration file. Or perhaps you copied the wrong text field.

                                          If it was the wrong password then I would get the same error for all, but that is not the case. What do you mean copied the wrong text field? For the Device Key?

                                          Also, as for this notification message:

                                          e08569e6-fca7-4de1-96a5-026d9ca0b2c4-image.png

                                          Does "Do not make changes in the GUI until this is complete" mean not to change any setting in the GUI of the packages only? Or does it apply for the whole pfsense GUI? While the package reinstall ongoing, I had to create a new outbound NAT rule earlier and I'm not sure if it had any effect to the package reinstall like what the notification message says.

                                          1 Reply Last reply Reply Quote 0
                                          • K
                                            kevindd992002
                                            last edited by

                                            And while I was upgrading to 2.4.5 on this affected box I actually was stuck at the "updating repository" part in the GUI but when I reloaded the GUI it said that it is already at 2.4.5. So I was under the impression that the upgrade went through just fine and there was just an issue with the GUI until I stumbled upon this issue with the packages.

                                            I did not get a config.xml backup before the upgrade because I thought the ACB backups were enough in case I go through a botched upgrade. So the config.xml I'm using now is the backup I got "after" the upgrade. This is another reason why I'm worried that there might be some kind of corruption/incorrect setting in the xml that might carry over to this new install. So far, I don't see anything in particular. Everything works fine but is there any additional check that I should do?

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.