Intel i340-t4 nic not recognised - help?

provels

@thepeginator Pretty sure that "none" should be "igb". But I think someone who actually has this card installed could help you better. I use it, but in a Hyper-V host so it doesn't show the actual card in pfSense, just the virtual NIC. The re0 is the NIC on your MB.

kiokoman

@thepeginator said in Intel i340-t4 nic not recognised - help?:

card=0x00008086 chip=0x15098086

it should be ...
but now that i think about it, i had a i350-t4 not a i340-t4 nevertheless it should be supported
I doubt they forgot to build the kernel with the igb drivers
8086 is intel , 1509 First International Computer. taiwan manufacturer
any output from

dmesg | grep igb -C3

?

thepeginator

@kiokoman No output from that command.

I did run dmesg and got a whole load of stuff including the following:

"pcib1: <ACPI PCI-PCI bridge> irq 16 at device 28.0 on pci0
pci1: <ACPI PCI bus> on pcib1
pci1: <network, ethernet> at device 0.0 (no driver attached)
pci1: <network, ethernet> at device 0.1 (no driver attached)
pci1: <network, ethernet> at device 0.2 (no driver attached)
pci1: <network, ethernet> at device 0.3 (no driver attached)"

Gertjan

which basiccaly says :
"I polled the PCI slots and didn't find that card".
Or
"Did find PCI cards but do not have a driver that could talk to it".

I'll be betting on "NIC dead" (or the way to it = PCI related?)

kiokoman

uhm no, the network card is there, freebsd is just telling him that it know no driver for that card
maybe he need to upgrade the firmware of that network card or build the intel igb module

thepeginator

@kiokoman said in Intel i340-t4 nic not recognised - help?:

uhm no, the network card is there, freebsd is just telling him that it know no driver for that card
maybe he need to upgrade the firmware of that network card or build the intel igb module

Is there a way to install the driver for the card in pfsense? Intel do have a driver listed for freebsd. No idea how you go about installing it in pfsense though.

thepeginator

I remembered I had an old pro/1000 card knocking about, pulled the i340 out, stuck the pro/1000 in, instantly recognised by Pfsense.

So as already mentioned, either the cards defective, or the driver for the i340 in pfsense is defective/missing/incorrect etc.

kiokoman

you can try to build the igb driver, or i can build it for you but first i want to know if @stephenw10 have something to add ?

in the meantime.. i have compiled it but the problem is that igb is already loaded inside the kernel

[2.4.5-RELEASE][root@pfSense.trmultiservice.lab]/boot/kernel: kldload if_igb.ko
kldload: can't load if_igb.ko: module already loaded or in kernel

kiokoman

@thepeginator maybe you can boot a live linux from usb to check if the network card work?

thepeginator

@kiokoman appreciate your help, beings that the pro/1000 card is working, I'm going to run with that for the time being. I haven't really the time, nor the inclination, nor the skill set to start properly troubleshooting this myself or building drivers etc.

I mainly asked on here incase this was some kind of known issue or there was something relatively obvious I've overlooked, seems like it's just not compatible out of the box as I had read that it should be.

stephenw10

That card should be recognised out of the box. You should check the boot log for the exact errors where the driver fails to attach.

http://pci-ids.ucw.cz/read/PC/8086/1509

Edit: Actually it is not listed. You seem to have found an Intel card that is not supported:
https://github.com/pfsense/FreeBSD-src/blob/RELENG_2_4_5/sys/dev/e1000/e1000_hw.h#L44

tman222

@stephenw10 said in Intel i340-t4 nic not recognised - help?:

That card should be recognised out of the box. You should check the boot log for the exact errors where the driver fails to attach.

http://pci-ids.ucw.cz/read/PC/8086/1509

Edit: Actually it is not listed. You seem to have found an Intel card that is not supported:
https://github.com/pfsense/FreeBSD-src/blob/RELENG_2_4_5/sys/dev/e1000/e1000_hw.h#L44

Are you are about that? The card is based on the 82580 controller chip which is supported by the igb driver:

https://ark.intel.com/content/www/us/en/ark/products/49186/intel-ethernet-server-adapter-i340-t4.html

https://www.freebsd.org/cgi/man.cgi?query=igb&apropos=0&sektion=4&manpath=FreeBSD+11.3-stable&arch=default&format=html

Is it not supported because the 0x1509 ID from the OP's card is not listed in the header file you linked to? Maybe I should check the ID on my card to see what it reports back. I have been running a quad port i340 based NIC with pfSense since early last year with no issues, so this is surprising.

Gertjan

@tman222 said in Intel i340-t4 nic not recognised - help?:

Maybe I should check the ID on my card to see what it reports back.

As said above : check this card in another device first. If it works, ask him for full ID ^^

stephenw10

Yup exactly, the chip device ID is not in the driver so it doesn't attach.

kiokoman

I thought so too when i saw "1509 First International Computer. taiwan manufacturer", but I didn't remember where to find that list
tnx for the clarification

tman222

I just doublechecked the ID and my card is ID'd as 0x150E, which is supported. If I recall correctly, the quad i340 NIC I got was an Lenovo OEM.

@thepeginator - where did you obtain your i340-T4 from?

stephenw10

Yeah, interesting.

0x1509 - Quad port EEPROM-less Device ID (Default) 1
0x150E - Quad port 10/100/1000 Mb/s Ethernet controller, x4 PCIe,
copper.

So no EEPROM, or not readable, on the OPs card. Maybe it's damaged or missing. Or a jumper got moved etc.

Steve