Intel i340-t4 nic not recognised - help?

kiokoman

you can try to build the igb driver, or i can build it for you but first i want to know if @stephenw10 have something to add ?

in the meantime.. i have compiled it but the problem is that igb is already loaded inside the kernel

[2.4.5-RELEASE][root@pfSense.trmultiservice.lab]/boot/kernel: kldload if_igb.ko
kldload: can't load if_igb.ko: module already loaded or in kernel

kiokoman

@thepeginator maybe you can boot a live linux from usb to check if the network card work?

thepeginator

@kiokoman appreciate your help, beings that the pro/1000 card is working, I'm going to run with that for the time being. I haven't really the time, nor the inclination, nor the skill set to start properly troubleshooting this myself or building drivers etc.

I mainly asked on here incase this was some kind of known issue or there was something relatively obvious I've overlooked, seems like it's just not compatible out of the box as I had read that it should be.

stephenw10

That card should be recognised out of the box. You should check the boot log for the exact errors where the driver fails to attach.

http://pci-ids.ucw.cz/read/PC/8086/1509

Edit: Actually it is not listed. You seem to have found an Intel card that is not supported:
https://github.com/pfsense/FreeBSD-src/blob/RELENG_2_4_5/sys/dev/e1000/e1000_hw.h#L44

tman222

@stephenw10 said in Intel i340-t4 nic not recognised - help?:

That card should be recognised out of the box. You should check the boot log for the exact errors where the driver fails to attach.

http://pci-ids.ucw.cz/read/PC/8086/1509

Edit: Actually it is not listed. You seem to have found an Intel card that is not supported:
https://github.com/pfsense/FreeBSD-src/blob/RELENG_2_4_5/sys/dev/e1000/e1000_hw.h#L44

Are you are about that? The card is based on the 82580 controller chip which is supported by the igb driver:

https://ark.intel.com/content/www/us/en/ark/products/49186/intel-ethernet-server-adapter-i340-t4.html

https://www.freebsd.org/cgi/man.cgi?query=igb&apropos=0&sektion=4&manpath=FreeBSD+11.3-stable&arch=default&format=html

Is it not supported because the 0x1509 ID from the OP's card is not listed in the header file you linked to? Maybe I should check the ID on my card to see what it reports back. I have been running a quad port i340 based NIC with pfSense since early last year with no issues, so this is surprising.

Gertjan

@tman222 said in Intel i340-t4 nic not recognised - help?:

Maybe I should check the ID on my card to see what it reports back.

As said above : check this card in another device first. If it works, ask him for full ID ^^

stephenw10

Yup exactly, the chip device ID is not in the driver so it doesn't attach.

kiokoman

I thought so too when i saw "1509 First International Computer. taiwan manufacturer", but I didn't remember where to find that list
tnx for the clarification

tman222

I just doublechecked the ID and my card is ID'd as 0x150E, which is supported. If I recall correctly, the quad i340 NIC I got was an Lenovo OEM.

@thepeginator - where did you obtain your i340-T4 from?

stephenw10

Yeah, interesting.

0x1509 - Quad port EEPROM-less Device ID (Default) 1
0x150E - Quad port 10/100/1000 Mb/s Ethernet controller, x4 PCIe,
copper.

So no EEPROM, or not readable, on the OPs card. Maybe it's damaged or missing. Or a jumper got moved etc.

Steve