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    Connecting via PPPoE modem on WAN to TalkTalk (UK ISP)

    Scheduled Pinned Locked Moved General pfSense Questions
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    • NogBadTheBadN Offline
      NogBadTheBad
      last edited by NogBadTheBad

      Looks about right, I'm with Zen Internet and also have the same modem, try leaving the Service name blank.

      Talktalk don't use vlans on the PPPoE interface do they ?

      https://forum.netgate.com/topic/53589/vlan-support-for-pppoe-connections-in-the-gui/3

      Andy

      1 x Netgate SG-4860 - 3 x Linksys LGS308P - 1 x Aruba InstantOn AP22

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      • stephenw10S Offline
        stephenw10 Netgate Administrator
        last edited by

        There is a VLAN required but the Openreach modem adds it by default, you should not need it in pfSense.

        Check the PPP setup directly in Interfaces > Assignments > PPPs.

        If it looks good there check the actual WAN PPP sections in the config file.

        Do you see anything else in the ppp log? It looks like it's missing a connection name there somehow.

        Steve

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        • M Offline
          marl_scot
          last edited by

          Thanks guys.
          Just wanted to update this for anyone in the future. I gave up using the old PC for the firewall and ended up getting a nice little SG1100.
          Plugged it in, configured LAN via console, logged into the web frontend and followed the setup wizard.
          Simply entered the PPPoE username and password and it all worked.
          Not sure why it didn't like connecting on the PC, I suspect that some previous attempt had changed something that was causing the issue.

          Thanks again
          Marl

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          • A Offline
            AdmiralBTech
            last edited by

            @marl_scot
            Out of curiosity can you explain the physical setup? I've got an SG1100 as well and TalkTalk
            Was the connection something on the lines of:
            Talktalk wall socket - [RJ11 into] Draytek 130 Modem - [RJ45 into] Wan port of SG1100?
            Did you have to do any configs on the modem if you used it?
            And where did you get the username and login for the SG1100?
            Cheers!

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            • stephenw10S Offline
              stephenw10 Netgate Administrator
              last edited by

              That should be all you need for a standard FTTC connection in the UK.

              Just configure the WAN as PPPoE and add your login.

              Steve

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              • M Offline
                marl_scot
                last edited by

                @AdmiralBTech , The system is setup as you described it.
                Only thing I had to do to get it up and running was to go through the inital howto on setting up the SG1100 (as I was replacing an existing system so had to match previous settings, if you dont need to worry about this, then its a bit easier).
                Once I could connect my laptop to the LAN port on the SG1100, I logged in with the default username and password (I believe it is admin/pfsense for the user/pass).
                Then I went followed the setup wizard to configure a PPPoE for connecting to the internet and entered the TalkTalk broadband username and password (I think the talktalk username is normally something like PHONE-NUMBER@talktalk.net but I would need to double check this to be certain).
                Once I completed the setup wizard I was up and running.
                The original problem I had was because I installed the Pfsense software on a PC (to save time and money) but messed something up while trying to test things. If I reinstalled the old PC and ran the setup wizard then most likely it would have worked without any issues.
                Marl

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                • A Offline
                  AdmiralBTech
                  last edited by

                  @stephenw10
                  Hi Stephen.
                  Unfortunately according to TalkTalks "Set up a non TalkTalk router"

                  Authentication DHCP/IPoE
                  Vlan ID 101
                  DNS Automatic
                  Username and Password:

                  @marl_scot I found my username but can't find what my password would be. Where did you find this or did you ask TalkTalk directly?
                  Cheers

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                  • stephenw10S Offline
                    stephenw10 Netgate Administrator
                    last edited by

                    So...not PPPoE then. Is that specific to their FTTP implementation? Their FTTC stuff is standard PPPoE when I've seen it.

                    You have a link to that?

                    Steve

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                    • stephenw10S Offline
                      stephenw10 Netgate Administrator
                      last edited by

                      This?: https://community.talktalk.co.uk/t5/Articles/Set-up-a-non-TalkTalk-router/ta-p/2205383

                      Looks like it's DHCP, no username/password required. Just have to set the WAN to be VLAN 101 if the modem/ONT doesn't do that already.

                      Steve

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                      • M Offline
                        marl_scot
                        last edited by

                        Seem to remember getting the password from TalkTalk, pretty sure it was setup as PPPoE, would have to get onsite to confirm which isn't likely to happen any time soon! sorry.

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                        • stephenw10S Offline
                          stephenw10 Netgate Administrator
                          last edited by

                          For FTTP specifically? Or FTTC, which is like most other UK providers AFAIK?

                          Steve

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                          • A Offline
                            AdmiralBTech
                            last edited by

                            Hey everyone.
                            So.
                            I've managed to get everything working.
                            I am using TalkTalk Faster Fiber
                            This is my setup now:

                            TalkTalk ISP wall box
                            -> RJ11
                            Draytek Vigor 130 Modem

                            Had to log onto it and manually configue it to be in Bridge mode)

                            -> RJ45
                            pfSense SG1100

                            IPv4 and IPv6 configured as DHCP

                            I hope in the future this will help people who had the same questions I did!
                            Cheers

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