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    WAN fails to keep DHCP address on cable modem reboot

    Scheduled Pinned Locked Moved General pfSense Questions
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    • B
      BlankSpace
      last edited by

      This is what the system log looks like:

      Sep 13 17:05:23	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:22	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:22	php-fpm	81635	/rc.start_packages: Skipping STARTing packages process because previous/another instance is already running
      Sep 13 17:05:22	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:22	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:22	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:21	check_reload_status		Starting packages
      Sep 13 17:05:21	php-fpm	81635	/rc.newwanip: pfSense package system has detected an IP change or dynamic WAN reconnection - XX.XX.91.65 -> XX.XX.91.65 - Restarting packages.
      Sep 13 17:05:21	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:21	php-fpm	341	/rc.start_packages: Skipping STARTing packages process because previous/another instance is already running
      Sep 13 17:05:21	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:21	php-fpm	17728	/rc.dyndns.update: Gateway, switch to:
      Sep 13 17:05:21	kernel		igb3: link state changed to DOWN
      Sep 13 17:05:21	check_reload_status		Linkup starting igb3
      Sep 13 17:05:21	php-fpm	342	/rc.linkup: HOTPLUG: Configuring interface wan
      Sep 13 17:05:21	php-fpm	342	/rc.linkup: DEVD Ethernet attached event for wan
      Sep 13 17:05:21	kernel		config_aqm Unable to configure flowset, flowset busy!
      Sep 13 17:05:21	kernel		config_aqm Unable to configure flowset, flowset busy!
      Sep 13 17:05:20	check_reload_status		Starting packages
      Sep 13 17:05:20	php-fpm	17728	/rc.newwanip: pfSense package system has detected an IP change or dynamic WAN reconnection - -> 192.168.94.1 - Restarting packages.
      Sep 13 17:05:20	check_reload_status		Reloading filter
      Sep 13 17:05:20	php-fpm	17728	/rc.newwanip: rc.newwanip called with empty interface.
      Sep 13 17:05:20	php-fpm	17728	/rc.newwanip: rc.newwanip: on (IP address: 192.168.94.1) (interface: []) (real interface: ovpns1).
      Sep 13 17:05:20	php-fpm	17728	/rc.newwanip: rc.newwanip: Info: starting on ovpns1.
      Sep 13 17:05:20	php-fpm	58507	/rc.linkup: DEVD Ethernet detached event for wan
      Sep 13 17:05:20	check_reload_status		updating dyndns wan
      Sep 13 17:05:19	check_reload_status		rc.newwanip starting ovpns1
      Sep 13 17:05:19	php-fpm	81635	/rc.newwanip: Creating rrd update script
      Sep 13 17:05:19	check_reload_status		Reloading filter
      Sep 13 17:05:19	php-fpm	81635	OpenVPN PID written: 59986
      Sep 13 17:05:19	kernel		ovpns1: link state changed to UP
      Sep 13 17:05:19	check_reload_status		Reloading filter
      Sep 13 17:05:19	kernel		ovpns1: link state changed to DOWN
      Sep 13 17:05:19	php-fpm	81635	OpenVPN terminate old pid: 36255
      Sep 13 17:05:18	php-fpm	81635	/rc.newwanip: Resyncing OpenVPN instances for interface WAN.
      Sep 13 17:05:18	kernel		config_aqm Unable to configure flowset, flowset busy!
      Sep 13 17:05:18	kernel		config_aqm Unable to configure flowset, flowset busy!
      Sep 13 17:05:17	php-fpm	17728	/rc.linkup: The command '/usr/local/sbin/unbound -c /var/unbound/unbound.conf' returned exit code '1', the output was '[1600031117] unbound[63691:0] error: bind: address already in use [1600031117] unbound[63691:0] fatal error: could not open ports'
      Sep 13 17:05:17	vnstatd	56478	Error: pidfile "/var/run/vnstat/vnstat.pid" lock failed (Resource temporarily unavailable), exiting.
      Sep 13 17:05:17	php-fpm	74546	/rc.start_packages: [Snort] Seems preprocessor and/or decoder rules are missing, enabling autogeneration of them in conf file.
      Sep 13 17:05:17	php-fpm	74546	/rc.start_packages: Restarting/Starting all packages.
      Sep 13 17:05:17	php-fpm	3293	/rc.newwanip: Default gateway setting Interface WAN_DHCP Gateway as default.
      Sep 13 17:05:17	php-fpm	3293	/rc.newwanip: Gateway, switch to: WAN_DHCP
      Sep 13 17:05:17	php-fpm	3293	/rc.newwanip: 3293MONITOR: WAN_DHCP is available now, adding to routing group Failover XX.XX.91.1|XX.XX.91.65|WAN_DHCP|181.088ms|170.287ms|0.0%|none
      Sep 13 17:05:16	check_reload_status		Starting packages
      Sep 13 17:05:16	php-fpm	74546	/rc.newwanip: pfSense package system has detected an IP change or dynamic WAN reconnection - -> 192.168.94.1 - Restarting packages.
      Sep 13 17:05:16	check_reload_status		Reloading filter
      Sep 13 17:05:16	php-fpm	74546	/rc.newwanip: rc.newwanip called with empty interface.
      Sep 13 17:05:16	php-fpm	74546	/rc.newwanip: rc.newwanip: on (IP address: 192.168.94.1) (interface: []) (real interface: ovpns1).
      Sep 13 17:05:16	php-fpm	74546	/rc.newwanip: rc.newwanip: Info: starting on ovpns1.
      Sep 13 17:05:15	check_reload_status		rc.newwanip starting ovpns1
      Sep 13 17:05:15	php-fpm	13778	OpenVPN PID written: 36255
      Sep 13 17:05:15	kernel		ovpns1: link state changed to UP
      Sep 13 17:05:15	php-fpm	3293	/rc.newwanip: rc.newwanip: on (IP address: XX.XX.91.65) (interface: WAN[wan]) (real interface: igb3).
      Sep 13 17:05:15	php-fpm	3293	/rc.newwanip: rc.newwanip: Info: starting on igb3.
      Sep 13 17:05:15	check_reload_status		Reloading filter
      Sep 13 17:05:15	kernel		ovpns1: link state changed to DOWN
      Sep 13 17:05:15	php-fpm	13778	OpenVPN terminate old pid: 23890
      Sep 13 17:05:14	php-fpm	13778	/rc.openvpn: OpenVPN: Resync server1 Mobile VPN Clients
      Sep 13 17:05:14	php-fpm	13778	/rc.openvpn: OpenVPN: One or more OpenVPN tunnel endpoints may have changed its IP. Reloading endpoints that may use WAN_DHCP.
      Sep 13 17:05:14	check_reload_status		Restarting ipsec tunnels
      Sep 13 17:05:14	php-fpm	17728	/rc.linkup: Default gateway setting Interface WAN2_DHCP Gateway as default.
      Sep 13 17:05:14	php-fpm	17728	/rc.linkup: Gateway, switch to: WAN2_DHCP
      Sep 13 17:05:14	php-fpm	17728	/rc.linkup: MONITOR: WAN_DHCP is down, omitting from routing group Failover XX.XX.91.1|XX.XX.91.65|WAN_DHCP|7.899ms|0.762ms|50%|down
      Sep 13 17:05:14	check_reload_status		rc.newwanip starting igb3
      Sep 13 17:05:14	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:14	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:13	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:13	check_reload_status		Reloading filter
      Sep 13 17:05:13	check_reload_status		Restarting OpenVPN tunnels/interfaces
      Sep 13 17:05:13	check_reload_status		Restarting ipsec tunnels
      Sep 13 17:05:13	check_reload_status		updating dyndns WAN_DHCP
      Sep 13 17:05:13	rc.gateway_alarm	98935	>>> Gateway alarm: WAN_DHCP (Addr:XX.XX.91.1 Alarm:1 RTT:7.899ms RTTsd:.762ms Loss:41%)
      Sep 13 17:05:13	kernel		igb3: link state changed to UP
      Sep 13 17:05:13	check_reload_status		Linkup starting igb3
      Sep 13 17:05:13	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:13	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:12	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:12	vnstatd	94333	Monitoring (16): re0 (1000 Mbit) pfsync0 (1000 Mbit) pflog0 (1000 Mbit) ovpns1 (1000 Mbit) igb3 (1000 Mbit) igb2.900 (1000 Mbit) igb2.800 (1000 Mbit) igb2.500 (1000 Mbit) igb2.400 (1000 Mbit) igb2.300 (1000 Mbit) igb2 (1000 Mbit) igb1 (1000 Mbit) igb0.600 (1000 Mbit) igb0.1 (1000 Mbit) igb0 (1000 Mbit) enc0 (1000 Mbit)
      Sep 13 17:05:12	vnstatd	94333	vnStat daemon 2.4 started. (pid:94333 uid:0 gid:0)
      Sep 13 17:05:12	vnstatd	94917	Error: pidfile "/var/run/vnstat/vnstat.pid" lock failed (Resource temporarily unavailable), exiting.
      Sep 13 17:05:12	vnstatd	59802	SIGTERM received, exiting.
      Sep 13 17:05:12	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:12	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:11	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:11	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:11	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:10	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:10	php-fpm	342	/rc.start_packages: Skipping STARTing packages process because previous/another instance is already running
      Sep 13 17:05:10	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:10	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:09	php-fpm	58507	/rc.start_packages: Skipping STARTing packages process because previous/another instance is already running
      Sep 13 17:05:09	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:09	check_reload_status		Starting packages
      Sep 13 17:05:09	php-fpm	342	/rc.newwanip: pfSense package system has detected an IP change or dynamic WAN reconnection - XX.XX.91.65 -> XX.XX.91.65 - Restarting packages.
      Sep 13 17:05:09	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:09	php-fpm	3293	/rc.filter_configure_sync: Gateway, switch to:
      Sep 13 17:05:09	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:09	check_reload_status		Linkup starting igb3
      Sep 13 17:05:09	kernel		igb3: link state changed to DOWN
      Sep 13 17:05:09	php-fpm	74546	/rc.dyndns.update: Default gateway setting Interface WAN_DHCP Gateway as default.
      Sep 13 17:05:09	php-fpm	74546	/rc.dyndns.update: Gateway, switch to: WAN_DHCP
      Sep 13 17:05:09	php-fpm	17728	/rc.linkup: HOTPLUG: Configuring interface wan
      Sep 13 17:05:09	php-fpm	17728	/rc.linkup: DEVD Ethernet attached event for wan
      Sep 13 17:05:08	check_reload_status		Starting packages
      Sep 13 17:05:08	php-fpm	74546	/rc.newwanip: pfSense package system has detected an IP change or dynamic WAN reconnection - -> 192.168.94.1 - Restarting packages.
      Sep 13 17:05:08	check_reload_status		Reloading filter
      Sep 13 17:05:08	php-fpm	74546	/rc.newwanip: rc.newwanip called with empty interface.
      Sep 13 17:05:08	php-fpm	74546	/rc.newwanip: rc.newwanip: on (IP address: 192.168.94.1) (interface: []) (real interface: ovpns1).
      Sep 13 17:05:08	php-fpm	74546	/rc.newwanip: rc.newwanip: Info: starting on ovpns1.
      Sep 13 17:05:08	php-fpm	58507	/rc.linkup: DEVD Ethernet detached event for wan
      Sep 13 17:05:08	check_reload_status		updating dyndns wan
      Sep 13 17:05:07	check_reload_status		rc.newwanip starting ovpns1
      Sep 13 17:05:07	php-fpm	342	/rc.newwanip: Creating rrd update script
      Sep 13 17:05:07	check_reload_status		Reloading filter
      Sep 13 17:05:07	php-fpm	342	OpenVPN PID written: 23890
      Sep 13 17:05:07	kernel		ovpns1: link state changed to UP
      Sep 13 17:05:07	check_reload_status		Reloading filter
      Sep 13 17:05:07	kernel		ovpns1: link state changed to DOWN
      Sep 13 17:05:07	php-fpm	342	OpenVPN terminate old pid: 19176
      Sep 13 17:05:07	php-fpm	341	/rc.start_packages: Skipping STARTing packages process because previous/another instance is already running
      Sep 13 17:05:06	php-fpm	342	/rc.newwanip: Resyncing OpenVPN instances for interface WAN.
      Sep 13 17:05:06	kernel		config_aqm Unable to configure flowset, flowset busy!
      Sep 13 17:05:06	php-fpm	81635	/rc.newwanip: Default gateway setting Interface WAN_DHCP Gateway as default.
      Sep 13 17:05:06	php-fpm	81635	/rc.newwanip: Gateway, switch to: WAN_DHCP
      Sep 13 17:05:06	php-fpm	81635	/rc.newwanip: 81635MONITOR: WAN_DHCP is available now, adding to routing group Failover XX.XX.91.1|XX.XX.91.65|WAN_DHCP|8.419ms|0.018ms|0.0%|none
      Sep 13 17:05:06	check_reload_status		Starting packages
      Sep 13 17:05:06	php-fpm	341	/rc.newwanip: pfSense package system has detected an IP change or dynamic WAN reconnection - -> 192.168.94.1 - Restarting packages.
      Sep 13 17:05:06	check_reload_status		Reloading filter
      Sep 13 17:05:06	php-fpm	341	/rc.newwanip: rc.newwanip called with empty interface.
      Sep 13 17:05:06	php-fpm	341	/rc.newwanip: rc.newwanip: on (IP address: 192.168.94.1) (interface: []) (real interface: ovpns1).
      Sep 13 17:05:06	php-fpm	341	/rc.newwanip: rc.newwanip: Info: starting on ovpns1.
      Sep 13 17:05:04	check_reload_status		rc.newwanip starting ovpns1
      Sep 13 17:05:04	php-fpm	74546	OpenVPN PID written: 19176
      Sep 13 17:05:04	kernel		ovpns1: link state changed to UP
      Sep 13 17:05:04	php-fpm	81635	/rc.newwanip: rc.newwanip: on (IP address: XX.XX.91.65) (interface: WAN[wan]) (real interface: igb3).
      Sep 13 17:05:04	php-fpm	81635	/rc.newwanip: rc.newwanip: Info: starting on igb3.
      Sep 13 17:05:04	check_reload_status		Reloading filter
      Sep 13 17:05:04	kernel		ovpns1: link state changed to DOWN
      Sep 13 17:05:04	php-fpm	74546	OpenVPN terminate old pid: 69251
      Sep 13 17:05:04	php-fpm	74546	/rc.openvpn: OpenVPN: Resync server1 Mobile VPN Clients
      Sep 13 17:05:04	php-fpm	74546	/rc.openvpn: OpenVPN: One or more OpenVPN tunnel endpoints may have changed its IP. Reloading endpoints that may use WAN_DHCP.
      Sep 13 17:05:03	check_reload_status		Restarting ipsec tunnels
      Sep 13 17:05:03	php-fpm	3293	/rc.linkup: Default gateway setting Interface WAN2_DHCP Gateway as default.
      Sep 13 17:05:03	php-fpm	3293	/rc.linkup: Gateway, switch to: WAN2_DHCP
      Sep 13 17:05:03	php-fpm	3293	/rc.linkup: MONITOR: WAN_DHCP is down, omitting from routing group Failover XX.XX.91.1|XX.XX.91.65|WAN_DHCP|33.94ms|50.375ms|50%|down
      Sep 13 17:05:03	check_reload_status		rc.newwanip starting igb3
      Sep 13 17:05:03	php-fpm	81635	/rc.start_packages: Skipping STARTing packages process because previous/another instance is already running
      Sep 13 17:05:03	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:03	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:02	check_reload_status		Reloading filter
      Sep 13 17:05:02	check_reload_status		Restarting OpenVPN tunnels/interfaces
      Sep 13 17:05:02	check_reload_status		Restarting ipsec tunnels
      Sep 13 17:05:02	check_reload_status		updating dyndns WAN_DHCP
      Sep 13 17:05:02	rc.gateway_alarm	83092	>>> Gateway alarm: WAN_DHCP (Addr:XX.XX.91.1 Alarm:1 RTT:33.940ms RTTsd:50.375ms Loss:45%)
      Sep 13 17:05:02	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:02	check_reload_status		Linkup starting igb3
      Sep 13 17:05:02	kernel		igb3: link state changed to UP
      Sep 13 17:05:02	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:02	vnstatd	79078	Error: pidfile "/var/run/vnstat/vnstat.pid" lock failed (Resource temporarily unavailable), exiting.
      Sep 13 17:05:02	php-fpm	13778	/rc.start_packages: [Snort] Seems preprocessor and/or decoder rules are missing, enabling autogeneration of them in conf file.
      Sep 13 17:05:02	check_reload_status		Starting packages
      Sep 13 17:05:02	php-fpm	81635	/rc.newwanip: pfSense package system has detected an IP change or dynamic WAN reconnection - 192.168.100.10 -> XX.XX.91.65 - Restarting packages.
      Sep 13 17:05:02	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:02	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:02	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:02	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:02	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:02	php-fpm	13778	/rc.start_packages: Restarting/Starting all packages.
      Sep 13 17:05:02	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:01	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:01	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:01	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:01	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:01	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:01	kernel		arpresolve: can't allocate llinfo for XX.XX.91.1 on igb3
      Sep 13 17:05:01	check_reload_status		Starting packages
      
      1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        @BlankSpace said in WAN fails to keep DHCP address on cable modem reboot:

        Sep 13 17:05:09 kernel igb3: link state changed to DOWN

        It looks to be actually losing link. Do you see the link LEDs go out on the connection when that happens?

        Try the obvious stuff if so, swap out the cable. try re-assigning the WAN to a different port. See if the fault follows it.

        If it's a link negotiation issue try putting a switch in between pfSense and the modem.

        Steve

        1 Reply Last reply Reply Quote 0
        • B
          BlankSpace
          last edited by

          On the Arris cable modems, the link seems to go down each time and then the CM reboots and its a cycle. Since I purchased Netgear CM, it does not reboot each time, but the pfs WAN keeps cycling like that infinitely. If I do a restart on pfs, everything comes up normal.

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            But you do see the actual Ethernet link go down?

            That's what the logs indicate is happening but it's always good to check the link LEDs.

            Same advice applies though.

            Steve

            1 Reply Last reply Reply Quote 0
            • B
              BlankSpace
              last edited by

              Just checked it and yes the link goes down, the led light goes out each time it recycles.

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Then;
                Swap the cable.
                Reassign the port.
                Put a switch in between.

                See if any of that makes any difference.

                Steve

                1 Reply Last reply Reply Quote 0
                • B
                  BlankSpace
                  last edited by

                  I've swapped patch cables but they're all new 3' Commscope CAT6A cables that I have and I've changed physical interface assignments but it still does it. I'll try putting a switch on between when I can fiddle with it again. Wife works from home all day so I have limited time to play with stuff.

                  DaddyGoD 1 Reply Last reply Reply Quote 0
                  • DaddyGoD
                    DaddyGo @BlankSpace
                    last edited by

                    @BlankSpace said in WAN fails to keep DHCP address on cable modem reboot:

                    I've changed physical interface assignments

                    You have already tried to set automatic speed negotiation to fixed.
                    (of course according to the pfSense interface and modem interface)

                    Sometimes it helps

                    Cats bury it so they can't see it!
                    (You know what I mean if you have a cat)

                    B 1 Reply Last reply Reply Quote 0
                    • B
                      BlankSpace @DaddyGo
                      last edited by BlankSpace

                      @DaddyGo said in WAN fails to keep DHCP address on cable modem reboot:

                      @BlankSpace said in WAN fails to keep DHCP address on cable modem reboot:

                      I've changed physical interface assignments

                      You have already tried to set automatic speed negotiation to fixed.
                      (of course according to the pfSense interface and modem interface)

                      Sometimes it helps

                      Do you mean set it to automatic or set it to something manual? I believe it is already set to automatic by default.

                      DaddyGoD 1 Reply Last reply Reply Quote 0
                      • stephenw10S
                        stephenw10 Netgate Administrator
                        last edited by

                        If it's a link negotiation issue (it keeps re-negotiating) setting it fixed may remove that. But the other end must also support a fixed speed/duplex link for that to work.

                        Steve

                        1 Reply Last reply Reply Quote 0
                        • B
                          BlankSpace
                          last edited by

                          It is set to auto, I have not tried to manually set it to 1000 Full. I will try it once I have an open window to do some tinkering.

                          1 Reply Last reply Reply Quote 0
                          • DaddyGoD
                            DaddyGo @BlankSpace
                            last edited by

                            @BlankSpace said in WAN fails to keep DHCP address on cable modem reboot:

                            I believe it is already set to automatic by default.

                            these are usually automatic by default...

                            your two devices (modem / pfSense eth.ports) probably there are different - different eth. controllers (Intel, Realtek, etc.)

                            these controllers often have a trial with speed matching - especially Realtek stuff and thus are placed in a speed matching loop

                            Cats bury it so they can't see it!
                            (You know what I mean if you have a cat)

                            1 Reply Last reply Reply Quote 0
                            • B
                              BlankSpace
                              last edited by

                              I forced the speed at 1000 and duplex at full, bounced the WAN interface and it came back up and grabbed the IP with no issues. This may be the solution...

                              DaddyGoD 1 Reply Last reply Reply Quote 0
                              • stephenw10S
                                stephenw10 Netgate Administrator
                                last edited by

                                Nice. You still get the expected throughput?

                                1 Reply Last reply Reply Quote 0
                                • B
                                  BlankSpace
                                  last edited by

                                  Well, I am not sure. I thought it looked like my RTT and RTTsd increased a little and then I did some speedtests from the pfs command line and they were all over the place. So it is possible my throughput suffered, or just busy cable at this time of the night. I will need to try some speedtests at different times to confirm.

                                  However, since it seemed to solve the problem by adjusting the negotiation, what other workarounds would there be if indeed my throughput suffered from forcing negotiation?

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                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    If you set a fixed speed at one end you would usually have to set it fixed at both ends. Otherwise the other side might default to 100Mb half or something.
                                    Putting a switch in between would also remove negotiation issues between those two specific devices as both then negotiate with the switch instead.

                                    Steve

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                                      BlankSpace @stephenw10
                                      last edited by

                                      @stephenw10

                                      Ah, yes I forgot about that option. Any reason it only happens if the interface is disabled or loses the link with the cable modem when the modem reboots? When I restart pfs there are no issues.

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Hmm, well that might imply it negotiates differently when the modem comes up.

                                        If your modem really is just a modem and doesn't have a switch IC then I would expect to see a speed/duplex mismatch if you set pfSense to fixed. That usually kills throughput as you get loads or errors on the interface.

                                        Adding a switch in between would be a better test in that situation.

                                        Steve

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                                          BlankSpace @stephenw10
                                          last edited by BlankSpace

                                          @stephenw10

                                          I had two modems that did this, the first was the cable company provided Arris CM8200. The Arris modems would actually go into a boot loop everytime pfs dropped the IP and tried to renegotiate. They would actually lose signal on the cable end and just keep looping until pfs was restarted.

                                          Then I purchased my own Netgear Nighthawk CM1200. The Netgear has 4 ports but it is not a switch per se, it is for link aggregation and multiple IP address.

                                          I just tested speed this morning when manually forcing 1000/full and it did indeed go down, by alot, each time I did the speedtest.

                                          I do have some spare switches laying around that I will try. It's not really too big of an issue because I can always restart pfs and in 60 seconds its back up anyway. But sometimes I want to quickly bounce the cable modem to clear the logs and not have to restart pfs.

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            It would confirm it's a link problem of some type though. Adding a switch is a good test a least.

                                            Steve

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