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    Cant reach my imap server

    Scheduled Pinned Locked Moved General pfSense Questions
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    • Raffi_R
      Raffi_
      last edited by

      That could be due to many reasons. We don't have much information go on, but from what you have provided the one thing I can think of that might create intermittent issues is your Snort install. Depending on how Snort is configured it can very easily flag legitimate traffic as a false positive. That would prevent traffic from temporarily flowing to a specific IP such as your imap server. When you run into this issue, take a look at your block list in Snort. If you have any entries in there try to see if your server IP is listed there. Clear that entry if you can identify it. If you don't know the server IP, try clearing all entries and see if mail is suddenly restored.

      1 Reply Last reply Reply Quote 0
      • V
        viragomann @Modesty
        last edited by

        @MOdesty said in Cant reach my imap server:

        and provider asks me to use port 587 for outgoing and 143 for incoming.

        Are you connecting to the IMAP unencrypted? ๐Ÿ˜“

        Raffi_R DaddyGoD 2 Replies Last reply Reply Quote 0
        • Raffi_R
          Raffi_ @viragomann
          last edited by

          @viragomann said in Cant reach my imap server:

          Are you connecting to the IMAP unencrypted?

          That is scary. @MOdesty I would look for another provider if that is the case.

          M 1 Reply Last reply Reply Quote 0
          • M
            Modesty @Raffi_
            last edited by

            thanks @Raffi_ and @viragomann

            Well, I have had trouble connecting so its unencrypted. This is a mail account I don't use much...
            I call them and ask how to enable encryption.

            I disabled Snort, but still cant connect whit 'telnet mail.mydomain.com 587' and 'mail.mydomain.com 144'

            I know its not much info Isupply, but I'm not a FW expert...

            Can I make some logging to show you guys?

            Everything can be rebuilt!

            Raffi_R DaddyGoD 2 Replies Last reply Reply Quote 0
            • DaddyGoD
              DaddyGo @viragomann
              last edited by

              @viragomann said in Cant reach my imap server:

              Are you connecting to the IMAP unencrypted?

              587 you just leave it, as it can be STARTTLS
              but the 143 naked as the head of a bald man

              993 and 465 well they prefer

              Cats bury it so they can't see it!
              (You know what I mean if you have a cat)

              Raffi_R 1 Reply Last reply Reply Quote 1
              • Raffi_R
                Raffi_ @Modesty
                last edited by

                @MOdesty said in Cant reach my imap server:

                I disabled Snort, but still cant connect whit 'telnet mail.mydomain.com 587' and 'mail.mydomain.com 144'

                I asked you to try going to the block list and removing the entries for a reason. Disabling Snort, does not do the same thing. If you have entries being blocked by snort, disabling snort does not allow traffic to those entries, they are still blocked. You MUST go to Snort and clear the block list to restore that traffic.

                DaddyGoD 1 Reply Last reply Reply Quote 1
                • Raffi_R
                  Raffi_ @DaddyGo
                  last edited by

                  @DaddyGo said in Cant reach my imap server:

                  but the 143 naked as the head of a bald man

                  ๐Ÿ˜‚

                  1 Reply Last reply Reply Quote 0
                  • DaddyGoD
                    DaddyGo @Raffi_
                    last edited by

                    @Raffi_ said in Cant reach my imap server:

                    You MUST go to Snort

                    when I first saw the post immediately jumped into Snort issue and if IMAP / SMTP related rules are installed without reason this will be the possible case,....hmmm

                    d33be184-4e69-4f08-a155-171f4a89e2d9-image.png

                    Cats bury it so they can't see it!
                    (You know what I mean if you have a cat)

                    1 Reply Last reply Reply Quote 0
                    • Raffi_R
                      Raffi_
                      last edited by Raffi_

                      @MOdesty if you are not familiar with how Snort works, I would highly recommend running it as an IDS (intrusion detection mode) initially. My suggestions above are assuming you're running it as an IPS (intrusion prevention mode) which would block on alerts.

                      1 Reply Last reply Reply Quote 0
                      • DaddyGoD
                        DaddyGo @Modesty
                        last edited by DaddyGo

                        @MOdesty said in Cant reach my imap server:

                        I call them and ask how to enable encryption.

                        it is usually enough to change the ports + Auth., as every serious mail provider uses more than one ports ... ๐Ÿ˜‰

                        it is also true that, the serious email service providers....
                        unencrypted ports have already been closed

                        like here:

                        4ed19498-45ba-48c3-80cf-9f05a0d1e79a-image.png

                        or here:

                        3f69346f-45ef-4054-a5ea-e6cf277cd960-image.png

                        0c4b82c8-f130-4c5c-9923-7311ac05af3a-image.png

                        Cats bury it so they can't see it!
                        (You know what I mean if you have a cat)

                        1 Reply Last reply Reply Quote 0
                        • M
                          Modesty
                          last edited by

                          Hi
                          i hope i can get some more help...

                          I have changed to imap 993/ssl + 465/ssl, it works when on shared 4g WLAN, NOT on pfSense

                          I have disabled all pfSense pakages, did not work

                          I have restored pfSense backup from desember 2019 (at that time all was working)

                          My imap mail service provider states that certificate is not for me alone, but for all their mail customers, it is a letsEncrypt, seems to work because it works on my phone + on my computer when on other wlan that my pfSense box.

                          Another odd thing, my Samsung phone with samsung mail works as my computer (works not) when phone and PC usese wlan from my pfSense.
                          On my phone i installed outlook and that client manage to receive mail when on same lan as PC, pfSense box., why?

                          Any ideas to search for solutions?

                          Everything can be rebuilt!

                          GertjanG 1 Reply Last reply Reply Quote 0
                          • GertjanG
                            Gertjan @Modesty
                            last edited by

                            @MOdesty said in Cant reach my imap server:

                            Another odd thing, my Samsung phone with samsung mail works as my computer (works not) when phone and PC usese wlan from my pfSense.
                            On my phone i installed outlook and that client manage to receive mail when on same lan as PC, pfSense box., why?

                            Your saying : your Phone, using the local WLAN or Wifi, so behind pfSense on a LAN, can access the mail, but the PC on the same LAN, can not ?
                            This excludes pfSense as an issue.

                            Suddenly, you mention the word 'certificate' here.

                            @MOdesty said in Cant reach my imap server:

                            My imap mail service provider states that certificate is not for me alone

                            Why are you thinking the (a ?) certificate is just made for you ?
                            Why ? What error ?
                            Are you able to makes screen captures of the issues ? And Ctrl-C Ctrl-V them here in the forum ?

                            3c31958e-87de-43fd-9b61-511d1e087430-image.png

                            @MOdesty said in Cant reach my imap server:

                            Any ideas to search for solutions?

                            Yeah. You already said it yourself :

                            Everything can be rebuilt!

                            Squid, squidGuard, Snort, iPerf, clamd (and c-icap) are packages that go well beyond 'classic' router/firewall setup **

                            Better yet : for http, https, pop,pops, imaps,ssh, ntp, etc, actuallu, any port between 1 and 65535, to any addresses situated at the Internet, for TCP, UDP you do not need to add, remove or change something.
                            Set up pfSense by making WAN work, and you'll be good.

                            Mail access is something that should be done in the device(s), where your mail clients are. Nothing has to be done on pfSense.

                            ** It's said that some video documentation on the Internet shows the usage of some packages, giving the impression that you can intercept traffic that flows through the router. You can't. As the KGB, Mossad, CIA, NSA can't neither.
                            For valid video sources : see the Netgate => Youtube videos (only).

                            No "help me" PM's please. Use the forum, the community will thank you.
                            Edit : and where are the logs ??

                            1 Reply Last reply Reply Quote 0
                            • M
                              Modesty
                              last edited by

                              Hi

                              Well, it can be rebuilt, and a backup from 2019 is that, did unfortunate not help this time.

                              this is the only error I manage to find:

                              2966d30d-3a18-4c9d-87af-51cdf84078e6-image.png

                              the big question is why my computer reach mail server when on OFFICE LAN and not on HOME LAN? Same internet provider (get.no) and same mail provider. Only difference is router config:
                              HOME pfSense + bridged get.no router
                              WORK only get.no router.

                              Reason I mention SSL certificate is that it is information you forum useres may understand and connect to my mail issue. Mail provider write on his home page:

                              "Use of encryption (SSL)

                              If you wish, you can use encrypted connection to the mail server. Note, however, that your e-mail server does not have its own so-called SSL certificate, but shares this with other customers. You will thus get a warning in your e-mail reader the first time you activate SSL which says that the certificate does not match your domain name. You must accept the certificate then presented before you can use SSL."

                              Everything can be rebuilt!

                              1 Reply Last reply Reply Quote 0
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