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    "Page fault while in kernel mode" on APU2 after bios/coreboot upgrade

    Scheduled Pinned Locked Moved General pfSense Questions
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    • C
      CS
      last edited by

      Thank you @stephenw10 and @fireodo !

      I deactivated the "Core Performance Boost" option and I'm waiting to see what happens.

      Today it crashed several times, before the change in BIOS, and the faults are in different processes every time. I also got the following error twice "spin lock held too long":

      MCA: Bank 1, Status 0x9400000000000151
      MCA: Global Cap 0x0000000000000106, Status 0x0000000000000000
      MCA: Vendor "AuthenticAMD", ID 0x730f01, APIC ID 1
      MCA: CPU 1 COR ICACHE L1 IRD error
      MCA: Address 0x4eb660
      spin lock 0xffffffff83517de8 (smp rendezvous) held by 0xfffff80008b65620 (tid 100132) too long
      timeout stopping cpus
      panic: spin lock held too long
      cpuid = 1
      KDB: enter: panic
      

      and

      spin lock 0xffffffff83517de8 (smp rendezvous) held by 0xfffff80004acd000 (tid 100059) too long
      timeout stopping cpus
      panic: spin lock held too long
      cpuid = 1
      KDB: enter: panic
      
      1 Reply Last reply Reply Quote 0
      • C
        CS
        last edited by

        If it fails again I'll run a memtest and possibly downgrade to an older version of coreboot. By the way, my pfSense config is an old one that I have kept while upgrading to newer versions.

        fireodoF DaddyGoD 2 Replies Last reply Reply Quote 0
        • fireodoF
          fireodo @CS
          last edited by

          @CS said in "Page fault while in kernel mode" on APU2 after bios/coreboot upgrade:

          If it fails again I'll run a memtest and possibly downgrade to an older version of coreboot. By the way, my pfSense config is an old one that I have kept while upgrading to newer versions.

          Memtest is a good idea and maybe a checkdisk too!

          Good Weekend,
          fireodo

          Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
          SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
          pfsense 2.7.2 CE
          Packages: Apcupsd Cron Iftop Iperf LCDproc Nmap pfBlockerNG RRD_Summary Shellcmd Snort Speedtest System_Patches.

          1 Reply Last reply Reply Quote 0
          • stephenw10S
            stephenw10 Netgate Administrator
            last edited by

            Yup, definitely try memtest if you can. That MCA error can only be hardware related so I would guess it is something to do with the core boost if it doesn't happen on legacy BIOS versions. I haven't dug deep enough here to find out if that changes the ram clock. I don't have an APU new enough to support that.

            Steve

            1 Reply Last reply Reply Quote 0
            • DaddyGoD
              DaddyGo @CS
              last edited by DaddyGo

              @CS said in "Page fault while in kernel mode" on APU2 after bios/coreboot upgrade:

              possibly downgrade to an older version of coreboot.

              Hi,

              Unnecessary step back (downgrade) APU2 based boxes work perfectly with the new BIOS

              b4930277-e015-43a5-a655-4a8ff61a6fcc-image.png

              The problem is maybe that, with a "legacy BIOS" version left for a long time (I don't understand why?) and now you've taken a big step forward onto an old pfSense install

              My suggestion is a full backup followed by a fresh pfSense installation with the latest BIOS😉 (v4.12.0.4)

              Important:
              After installing the BIOS, the APU boards require a complete power outage (60- 120 sec), a hot and cold reboot is not enough !!!

              Cats bury it so they can't see it!
              (You know what I mean if you have a cat)

              C 1 Reply Last reply Reply Quote 0
              • C
                CS
                last edited by

                Uptime: 16 hours with no crash yet, fingers-crossed. :)

                Thanks @DaddyGo , I had done the complete power outage so that shouldn't be an issue here.

                I agree that a fresh pfSense with the latest BIOS would be ideal but I keep this as my last option right now. Ideally I wouldn't even restore my config and do everything from scratch but I'm not sure if I'll have the time and patience to do that.

                In regards to your comment about the legacy BIOS version, honestly I didn't have a good reason to keep upgrading the BIOS when the device works flawlessly with the latest pfSense releases. Sometimes the BIOS upgrades might cause issues and I didn't have time to deal with these. I upgraded now because the device relocated and it's always a good opportunity to start fresh with the latest versions.

                1 Reply Last reply Reply Quote 0
                • C
                  CS @DaddyGo
                  last edited by

                  @DaddyGo said in "Page fault while in kernel mode" on APU2 after bios/coreboot upgrade:

                  Unnecessary step back (downgrade) APU2 based boxes work perfectly with the new BIOS

                  @DaddyGo can you please confirm if "Core Performance Boost" is currently enabled or disabled in your BIOS? For the record, I have Coreboot v4.12.0.4, not v4.12.0.3. Let me know how it goes when you upgrade.

                  DaddyGoD 1 Reply Last reply Reply Quote 0
                  • DaddyGoD
                    DaddyGo @CS
                    last edited by

                    @CS said in "Page fault while in kernel mode" on APU2 after bios/coreboot upgrade:

                    can you please confirm if "Core Performance Boost" is currently enabled or disabled in your BIOS?

                    We have been using APU boards for many years, so we have a lot of experience with these MOBOs.
                    We’ve been through a lot of BIOS versions already. 😉

                    We have long deviated from the legacy BIOS line at the suggestion of pcEngines and 3mdeb.

                    CPB has been in use for a long time, as the first CPU core spins at 1,400 at this time, which is good for OpenVPN stuff.

                    CPB has been enabled since V4.9.0.2

                    67a74a7a-39af-4767-b573-3acfe18f4ea5-image.png

                    with this you can check: sysctl dev.cpu.0.freq_levels

                    Updating the BIOS is quite difficult due to known USB flash drive problems, almost only the Kingston DT100 G3 can update the BIOS. I also quickly bought 16 and 32G models out of it as they are no longer available.

                    The sequence of operations is well described here, if you need help I am happy to be at your disposal.
                    https://pcengines.ch/howto.htm#TinyCoreLinux

                    register for BIOS information here:
                    https://pcengines.github.io/
                    (you will receive a first-hand update via email)

                    493043bc-6dcc-42f9-acce-bd2c7f5f2509-image.png

                    btw:

                    Also, don’t forget about Intel tweaks and the correct configuration of your NIC
                    loader.conf.local....
                    like:

                    legal.intel_ipw.license_ack=1
                    legal.intel_iwi.license_ack=1
                    hw.igb.rx_process_limit=-1
                    hw.igb.tx_process_limit=-1
                    hw.igb.rxd=1024
                    hw.igb.txd=1024
                    hw.igb.max_interrupt_rate=64000

                    and etc......

                    system tunables...
                    disable EEE,
                    disable flow control
                    kern.ipc.nmbclusters
                    set net.inet.ip.redirect (enable tryforward routing path ipv4)

                    and similar things....

                    Cats bury it so they can't see it!
                    (You know what I mean if you have a cat)

                    C 1 Reply Last reply Reply Quote 0
                    • C
                      CS @DaddyGo
                      last edited by

                      @DaddyGo thanks a lot for your response.

                      For the record, the device has been working smoothly without any crashes for about 6 days after I disabled CPB. So that was definitely what caused the issue. I'll try to re-enable it and do some tuning in case this can be solved without having to keep CPB disabled or re-install pfSense from scratch. I'll provide updates about my progress on this thread for future reference.

                      DaddyGoD 1 Reply Last reply Reply Quote 1
                      • DaddyGoD
                        DaddyGo @CS
                        last edited by DaddyGo

                        @CS said in "Page fault while in kernel mode" on APU2 after bios/coreboot upgrade:

                        the device has been working smoothly without any crashes for about 6 days after I disabled CPB

                        This means that your problem is CPB dependent, but I really have not heard of anyone else having this problem in the long run.

                        CPB is not a required feature, but if it already exists and can be enabled, why not use it.
                        For us, it caused a significant improvement in ExpVPN connections

                        These links can also be useful:

                        https://teklager.se/en/knowledge-base/apu2-vpn-performance/
                        https://teklager.se/en/knowledge-base/apu2-1-gigabit-throughput-pfsense/
                        https://teklager.se/en/knowledge-base/

                        btw:
                        99% of pcEngines users use CPB, the forum is full of APU board descriptions, I think it's a good thing

                        Cats bury it so they can't see it!
                        (You know what I mean if you have a cat)

                        fireodoF 1 Reply Last reply Reply Quote 0
                        • fireodoF
                          fireodo @DaddyGo
                          last edited by

                          @DaddyGo said in "Page fault while in kernel mode" on APU2 after bios/coreboot upgrade:

                          btw:
                          99% of pcEngines users use CPB, the forum is full of APU board descriptions, I think it's a good thing

                          I have CPB too, and I have tested with and without, there was no difference in the pfsense behavior (beside speed increase), but I think that the original posters APU has RAM that is on the "limit" and the increasing of speed make that RAM to produce errors.
                          Thats what I suppose.

                          Fine Weekend,
                          fireodo

                          Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
                          SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
                          pfsense 2.7.2 CE
                          Packages: Apcupsd Cron Iftop Iperf LCDproc Nmap pfBlockerNG RRD_Summary Shellcmd Snort Speedtest System_Patches.

                          DaddyGoD 1 Reply Last reply Reply Quote 0
                          • DaddyGoD
                            DaddyGo @fireodo
                            last edited by

                            @fireodo said in "Page fault while in kernel mode" on APU2 after bios/coreboot upgrade:

                            but I think that the original posters APU has RAM that is on the "limit" and the increasing of speed make that RAM to produce errors.

                            This is very possible....exhausted RAM

                            no matter how good the APU stuff is, 4GB of RAM was often on the "verge" for me

                            Don't forget @fireodo that 3mdeb (BIOS developers) has been activating RAM ECC for some time

                            so this should help with RAM errors

                            Cats bury it so they can't see it!
                            (You know what I mean if you have a cat)

                            fireodoF 1 Reply Last reply Reply Quote 0
                            • fireodoF
                              fireodo @DaddyGo
                              last edited by

                              @DaddyGo said in "Page fault while in kernel mode" on APU2 after bios/coreboot upgrade:

                              Don't forget @fireodo that 3mdeb (BIOS developers) has been activating RAM ECC for some time

                              so this should help with RAM errors

                              I know - but if the Hardware is not OK (the RAM-Chips) then even ECC cannot compensate that!

                              Kettop Mi4300YL CPU: i5-4300Y @ 1.60GHz RAM: 8GB Ethernet Ports: 4
                              SSD: SanDisk pSSD-S2 16GB (ZFS) WiFi: WLE200NX
                              pfsense 2.7.2 CE
                              Packages: Apcupsd Cron Iftop Iperf LCDproc Nmap pfBlockerNG RRD_Summary Shellcmd Snort Speedtest System_Patches.

                              DaddyGoD 1 Reply Last reply Reply Quote 0
                              • DaddyGoD
                                DaddyGo @fireodo
                                last edited by

                                @fireodo said in "Page fault while in kernel mode" on APU2 after bios/coreboot upgrade:

                                Hardware is not OK

                                That’s really true, and then we’ll see what the OP gets

                                Cats bury it so they can't see it!
                                (You know what I mean if you have a cat)

                                1 Reply Last reply Reply Quote 0
                                • C
                                  CS
                                  last edited by

                                  @DaddyGo, @fireodo , @stephenw10

                                  Hey folks, let me provide an update here:

                                  • Memtest was completed without errors but pfSense kept crashing.
                                  • I upgraded coreboot to v4.12.0.5 but it kept crashing.
                                  • I reinstalled pfSense 2.4.5-RELEASE-p1 and restored my config but it kept crashing, which is something I was not expecting.
                                  • I kept the CPU Boost config option in my loader.conf.local and disabled again the option "Core Performance Boost" in Bios. It stopped crashing and CPU Boost is still active:
                                  dev.cpu.0.temperature: 62.7C
                                  dev.cpu.0.cx_method: C1/hlt C2/io
                                  dev.cpu.0.cx_usage_counters: 24303377 0
                                  dev.cpu.0.cx_usage: 100.00% 0.00% last 1981us
                                  dev.cpu.0.cx_lowest: C1
                                  dev.cpu.0.cx_supported: C1/1/0 C2/2/400
                                  dev.cpu.0.freq_levels: 1400/-1 1200/-1 1000/-1
                                  dev.cpu.0.freq: 1400
                                  dev.cpu.0.%parent: acpi0
                                  dev.cpu.0.%pnpinfo: _HID=none _UID=0
                                  dev.cpu.0.%location: handle=\_PR_.P000
                                  dev.cpu.0.%driver: cpu
                                  dev.cpu.0.%desc: ACPI CPU
                                  

                                  Core Performance Boost is triggering this for some reason, it was crashing randomly and not when it was under load.
                                  Could anyone share their APU2 loader.config.local file for reference? I'm wondering if I'm missing something obvious, I haven't done any tuning for years because it has been running smoothly with no issues.

                                  fireodoF 1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    The fact it threw an MCA error implies it was hitting some hardware issue and it looked to be in the RAM.

                                    I'm not entirely sire what the Core Performance Boost setting does but I could well believe it pushes the RAM or bus speed up with the CPU. Your RAM appears to be incapable of running stable at that new rate. Or something lsimilar to that.

                                    Steve

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                                    • kiokomanK
                                      kiokoman LAYER 8
                                      last edited by kiokoman

                                      are you sure it's ram?

                                      to me it can be overclocked cpu or burned cpu

                                      MCA: Vendor "AuthenticAMD", ID 0x730f01, APIC ID 1
                                      MCA: CPU 1 COR ICACHE L1 IRD error
                                      

                                      Machine Check Architecture

                                      CPU 1
                                      COR = Corrected
                                      ICACHE = Instruction Cache
                                      L1 = L1 Cache (On Chip)
                                      IRD = Instruction Fetch
                                      error is self explanatory.

                                      ̿' ̿'\̵͇̿̿\з=(◕_◕)=ε/̵͇̿̿/'̿'̿ ̿
                                      Please do not use chat/PM to ask for help
                                      we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
                                      Don't forget to Upvote with the 👍 button for any post you find to be helpful.

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Nope I'm not sure. And your explanation looks better!

                                        Pretty much the only thinh that made me think it might be ram was:

                                        MCA: Bank 1, Status 0x9400000000000151
                                        

                                        Which I assume to be a RAM bank but it could be cache or some other terminology.

                                        Steve

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                                        • C
                                          CS
                                          last edited by CS

                                          @kiokoman thanks, that's a good point. I have seen crashes with CPU ID 0 and CPU ID 1.

                                          Last three dumps:

                                          Fatal trap 12: page fault while in kernel mode
                                          cpuid = 0; apic id = 00
                                          fault virtual address	= 0x1af
                                          fault code		= supervisor read instruction, page not present
                                          instruction pointer	= 0x20:0x1af
                                          stack pointer	        = 0x28:0xfffffe0118ce1890
                                          frame pointer	        = 0x28:0xfffffe0118ce18f0
                                          code segment		= base 0x0, limit 0xfffff, type 0x1b
                                          			= DPL 0, pres 1, long 1, def32 0, gran 1
                                          processor eflags	= resume, IOPL = 0
                                          current process		= 11 (idle: cpu0)
                                          trap number		= 12
                                          panic: page fault
                                          cpuid = 0
                                          KDB: enter: panic
                                          
                                          spin lock 0xffffffff83517de8 (smp rendezvous) held by 0xfffff8009ddbf000 (tid 100206) too long
                                          timeout stopping cpus
                                          panic: spin lock held too long
                                          cpuid = 1
                                          KDB: enter: panic
                                          
                                          spin lock 0xffffffff83517de8 (smp rendezvous) held by 0xfffff8008b216620 (tid 100197) too long
                                          timeout stopping cpus
                                          panic: spin lock held too long
                                          cpuid = 1
                                          KDB: enter: panic
                                          
                                          1 Reply Last reply Reply Quote 0
                                          • kiokomanK
                                            kiokoman LAYER 8
                                            last edited by kiokoman

                                            it can be useful for others with this kind of errors but

                                            it's the MCI status register, not the RAM bank

                                            ECC error (ADDR valid) 0x9426c0010b000813
                                            ECC error overflow (ADDR valid) 0xd426c0010b000813
                                            ECC error (ADDR invalid) 0x9026c0010b000813
                                            ECC error overflow (ADDR invalid) 0xd026c0010b000813
                                            L1 Cache Data Store error (UE) 0xb600200000000145
                                            **L1 Instruction Cache (Instruction Fetch) error (ADDR valid) 0x9400000000000151**
                                            L1 Instruction Cache (Instruction Fetch) error overflow (ADDR valid) 0xd400000000000151
                                            Bus Unit (L2 Cache) error (UE) 0xb600000000020136
                                            L2 Data Cache (Line Fill) error (ADDR valid) 0x9400400000000136
                                            L2 Data Cache (Line Fill) error overflow (ADDR valid) 0xd400400000000136
                                            

                                            this is specific for this CPU:

                                            The error-reporting machine check register banks supported in this processor are:
                                            • MC0: Data cache (DC).
                                            • MC1: Instruction cache (IC). <- "MCA bank 1"
                                            • MC2: Bus unit (BU), including L2 cache.
                                            • MC3: Reserved.
                                            • MC4: Northbridge (NB), including the IO link. These MSRs are also accessible from configuration
                                            space. There is only one NB error-reporting bank, independent of the number of cores.
                                            • MC5: Fixed-issue reorder buffer (FR) machine check registers.
                                            

                                            ̿' ̿'\̵͇̿̿\з=(◕_◕)=ε/̵͇̿̿/'̿'̿ ̿
                                            Please do not use chat/PM to ask for help
                                            we must focus on silencing this @guest character. we must make up lies and alter the copyrights !
                                            Don't forget to Upvote with the 👍 button for any post you find to be helpful.

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