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WAN port abnormality

General pfSense Questions
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  • R
    ravi.pillai
    last edited by Jan 22, 2016, 5:36 AM

    Recently we have been facing a rather weird issue where the WAN ports keep going down for like 20 - 30 secs every 2 to 3 mins. We have configured load balancing on the PfSense firewall and any of the two WAN ports may behave this way. I have come to this conclusion that it might be an internal issue but haven't been able to see anything that might be causing such any such behavior. I have checked all logs. Scanned for viruses/malicious software on the internal devices and nothing yet.

    PLEASE HELP.

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    • M
      muswellhillbilly
      last edited by Jan 22, 2016, 9:30 AM

      Have you checked with your ISP?

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      • R
        ravi.pillai
        last edited by Jan 22, 2016, 10:10 AM

        Yes I have. And also when I connect each WAN link to a single device, they work fine.

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        • M
          muswellhillbilly
          last edited by Jan 22, 2016, 10:55 AM

          How are you enabling load balancing? Are you using two HA-paired firewalls or just one firewall with two WAN NICs?

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          • R
            ravi.pillai
            last edited by Jan 23, 2016, 7:21 AM

            One fiirewall with three NICs.. one LAN , two WAN

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            • M
              muswellhillbilly
              last edited by Jan 25, 2016, 8:05 AM

              And are you using a dedicated sync interface as well? On the face of it, it sounds like your system is failing over regularly, causing your connection to die and re-connect.

              Look over these instructions and make sure you've followed these steps correctly. If you still have trouble, then I would suggest you post a screenshot of your CARP settings and your NIC settings.

              https://doc.pfsense.org/index.php/Configuring_pfSense_Hardware_Redundancy_%28CARP%29

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