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    Traffic Graphs does not work

    Scheduled Pinned Locked Moved Problems Installing or Upgrading pfSense Software
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    • ofir29200O
      ofir29200
      last edited by

      hi,
      I have pfsense 2.4.5-RELEASE-p1, and on my dashboard, I have the Traffic Graphs widget.
      now, every time I log in, I noticed that the graphs would update, but it would get stuck at the edge of the graph:
      3d779df3-0e50-46c0-8c62-c8c1e3d33ebf-image.png

      now I searched online, but I couldn't find a solution for this.

      thank you in advance to everyone who took their time to take a look at my post!

      A 1 Reply Last reply Reply Quote 0
      • A
        amarcino @ofir29200
        last edited by

        @ofir29200 When you click the wrench above the graph to change settings what are yours like?

        1 Reply Last reply Reply Quote 0
        • ofir29200O
          ofir29200
          last edited by

          It opens this menu under it:
          Screenshot_20201114-035848.png

          A 1 Reply Last reply Reply Quote 0
          • A
            amarcino @ofir29200
            last edited by

            @ofir29200 I don't see anything there causing your problem.

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            • johnpozJ
              johnpoz LAYER 8 Global Moderator
              last edited by

              Trying to understand that X axis - doesn't make any sense.. Which would explain why maybe its not drawing anything..

              Notice how your time is off?

              Here is normal

              axis.png

              See how the 40:54 on left and then times between that in the middle to 42:54 (minutes:seconds) when snapped the screenshot.

              Your 22:23 - 24:19 look fine - but look inbetween? How long has that graph been open?

              An intelligent man is sometimes forced to be drunk to spend time with his fools
              If you get confused: Listen to the Music Play
              Please don't Chat/PM me for help, unless mod related
              SG-4860 24.11 | Lab VMs 2.8, 24.11

              ofir29200O 1 Reply Last reply Reply Quote 0
              • ofir29200O
                ofir29200 @johnpoz
                last edited by

                @johnpoz 3 seconds.
                I am logging in, and then I see that problem.

                Cool_CoronaC 1 Reply Last reply Reply Quote 0
                • Cool_CoronaC
                  Cool_Corona @ofir29200
                  last edited by

                  @ofir29200

                  can you pls. verify that your NTP server are good and running?

                  Or the system time is correct?

                  Then reboot.

                  ofir29200O 1 Reply Last reply Reply Quote 0
                  • ofir29200O
                    ofir29200 @Cool_Corona
                    last edited by

                    @Cool_Corona i found that my pfsense time is for some reason 1 hour in the future.
                    I tried multiple ntp servers (including google's open ntp server), but none of them seem to sync the time back

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                    • johnpozJ
                      johnpoz LAYER 8 Global Moderator
                      last edited by johnpoz

                      1 hour in the future points to timezone being off..

                      Under General settings - make sure its set to the correct timezone.. And you may have to reboot on that one to make sure everything is using the correct timezone.

                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                      If you get confused: Listen to the Music Play
                      Please don't Chat/PM me for help, unless mod related
                      SG-4860 24.11 | Lab VMs 2.8, 24.11

                      ofir29200O 1 Reply Last reply Reply Quote 0
                      • ofir29200O
                        ofir29200 @johnpoz
                        last edited by

                        @johnpoz i rebooted the pfsense box, and now its 1 hour into the past

                        1 Reply Last reply Reply Quote 0
                        • johnpozJ
                          johnpoz LAYER 8 Global Moderator
                          last edited by johnpoz

                          Well set the correct timezone... Do you not understand what timezone your in ;)

                          What timezone does it show?

                          timezone.png

                          date.png

                          If your timezone is correct then set the correct time.. And then ntp should keep it in sync, if not and your and hour off it could take quite a bit of time to correct itself..

                          You can have issues if you PC and pfsense are in different timezones - some of the stuff on widget uses time from PC to display, etc.

                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                          If you get confused: Listen to the Music Play
                          Please don't Chat/PM me for help, unless mod related
                          SG-4860 24.11 | Lab VMs 2.8, 24.11

                          ofir29200O 1 Reply Last reply Reply Quote 0
                          • ofir29200O
                            ofir29200 @johnpoz
                            last edited by

                            @johnpoz i typed date in the terminal, and it says:
                            Fri Nov 27 13:12:30 IST 2020
                            while the current date is:
                            27/11/2020 02:12:30

                            and here is the localization page from the pfsense web configurator:
                            235999f1-3a5f-43be-a8b0-7788c4fd6f27-image.png

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                            • johnpozJ
                              johnpoz LAYER 8 Global Moderator
                              last edited by johnpoz

                              Try setting timezone to the +- gmt/etc zone, which +2 right?

                              Also do a date command on pfsense directly ether via ssh so can see what timezone that states.

                              timezone.png

                              Oh you show that it is IST.. From terminal.. Yeah try changing to +- GMT setting..

                              An intelligent man is sometimes forced to be drunk to spend time with his fools
                              If you get confused: Listen to the Music Play
                              Please don't Chat/PM me for help, unless mod related
                              SG-4860 24.11 | Lab VMs 2.8, 24.11

                              ofir29200O 1 Reply Last reply Reply Quote 0
                              • ofir29200O
                                ofir29200 @johnpoz
                                last edited by

                                @johnpoz now its shows:
                                Sat Nov 28 06:23:05 -02 2020
                                and the actual time is
                                27/11/2020 11:23:05 PM

                                1 Reply Last reply Reply Quote 0
                                • johnpozJ
                                  johnpoz LAYER 8 Global Moderator
                                  last edited by johnpoz

                                  Asia/Jerusalem timezone is GMT +2 not -2

                                  timezone.png

                                  Which would be 4 hours different than what your showing.. So that would make the time correct.. If that is actually your timezone?

                                  An intelligent man is sometimes forced to be drunk to spend time with his fools
                                  If you get confused: Listen to the Music Play
                                  Please don't Chat/PM me for help, unless mod related
                                  SG-4860 24.11 | Lab VMs 2.8, 24.11

                                  ofir29200O 1 Reply Last reply Reply Quote 1
                                  • ofir29200O
                                    ofir29200 @johnpoz
                                    last edited by ofir29200

                                    @johnpoz that is what i have selected:
                                    81197429-2017-47f3-8f49-22288925759c-image.png

                                    but it still shows -2

                                    1 Reply Last reply Reply Quote 0
                                    • johnpozJ
                                      johnpoz LAYER 8 Global Moderator
                                      last edited by johnpoz

                                      Well going to have to look deeper into the timezone files.. I duplicate that, but if set to -2 then it shows +

                                      timezone.png

                                      Switch it to -2 in the gui.. See if that corrects your time.. Its possible we are thinking about it wrong.. But if I Look up that timezone for aisa/jer it states that its +2 ;) so you would assume that is what you would pick in the listing..

                                      Hmmm... I have never looked to deep into the timezone file on pfsense - since it always worked for my timezone.. But yeah something seems off there.

                                      I show asia/jer as +2

                                      IST.png

                                      Lets ping in @jimp maybe he can shed some light.. Something does seem off..

                                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                                      If you get confused: Listen to the Music Play
                                      Please don't Chat/PM me for help, unless mod related
                                      SG-4860 24.11 | Lab VMs 2.8, 24.11

                                      ofir29200O 1 Reply Last reply Reply Quote 0
                                      • ofir29200O
                                        ofir29200 @johnpoz
                                        last edited by

                                        @johnpoz it now shows +2
                                        Sun Nov 29 04:40:32 +02 2020
                                        but the real time and date are:
                                        28/11/2020 05:40:32 PM

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                                        • johnpozJ
                                          johnpoz LAYER 8 Global Moderator
                                          last edited by johnpoz

                                          That makes no sense dude.. It doesn't if you were off by 4 hours when +2 then going to -2 would of corrected that..

                                          You showed this
                                          4hours.png

                                          That is 4 hours off.. So going to the other end of 2 would of corrected that..
                                          edit: Doh I can not do simple math it seems this morning - that is 5 hours ;)

                                          Are you in some place where Daylight savings time is on or off?

                                          What does the time show on your PC for timezone?

                                          If windows you could use the tzutil

                                          $ tzutil /g
                                          Central Standard Time
                                          

                                          You need pfsense and your pc to match for timezone if you want the time to match..

                                          If setting to +2 sets it to being 1 hour off then you need to be either +1 or +3... Really need to understand what timezone your suppose to be in - would you mind PM your actual city.. Or posting it here.

                                          Keep in mind on your PC you could be off for timezone and still showing the correct time - if the pc is not syncing with a timesource..

                                          In windows 10 - what does this show

                                          timezone.png

                                          My sync doesn't show being doen recently - because I use my own ntp client on windows, and turn off its own sync stuff.

                                          $ ntpq
                                          ntpq> pe
                                               remote           refid      st t when poll reach   delay   offset  jitter
                                          ==============================================================================
                                          *ntp.local.lan   .PPS.            1 u  125  128  377    0.707   -0.635   0.475
                                          

                                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                                          If you get confused: Listen to the Music Play
                                          Please don't Chat/PM me for help, unless mod related
                                          SG-4860 24.11 | Lab VMs 2.8, 24.11

                                          ofir29200O 1 Reply Last reply Reply Quote 0
                                          • ofir29200O
                                            ofir29200 @johnpoz
                                            last edited by

                                            @johnpoz
                                            i ran this command on my windows pc:

                                            $ tzutil /g
                                            Israel Standard Time
                                            

                                            as for my city, it's not relevant here, as in Israel, all of the cities are in the same time zone.

                                            as for the time on my pc, i compared it with my pixel 3 xl's time, and it has a diffrance of 1 second.

                                            here is the screenshot from my pc:
                                            ea402617-e9c2-401d-8b74-88222d992542-image.png

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