PONDESK MNHO-073 Installation Issue
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I am assuming you are using those settings in putty, 115200 8n1?
It would not explain the HDMI console though, and that more informational not setting it, but if you are using a different console rate try setting that instead.
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@stephenw10 Yes when I tried the serial version I am using putty (with those settings).
So to summarise, I seemingly have the exact same issue regardless of whether I use the VGA or Serial version (so it seems my initial thoughts that it had anything to do with the console was a red-herring). FYI I have no need for the console connection, it was just part of my investigation of this issue.
Thanks again.
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Was this working with pfSense previously and just failed recently?
Does it have any extra components, wifi or modems?
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@stephenw10 It's a completely new device (i.e. just purchased new).
I'm thinking that I'll throw a scratch installation of W10 on the unit just to prove the hardware (to some extent).
There's no Wi-Fi/mobile cards or anything else installed (there is a new 120GB SSD (but I took that out as a test and the problem persists).
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Mmm, that box doesn't look particularly exotic. I wouldn't expect to have much of an issue installing to it. I'm pretty sure there are quite a few other users with the same hardware with other branding.
Steve
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@stephenw10 Yes that what I had hoped when I bought it, LoL.
I've got W10 installing on it now, just as a test.
I know the unit I have is advertised as supporting pfSense (among other things). I wonder if the issue is relating to newer versions of pfSense. Is there anywhere I can download older versions, as a comparison.
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Not easily, though there are images out there. But you really wouldn't want to be on an older image anyway.
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@stephenw10 Was just thinking of a test (not to keep).
BTW, I got W10 on it and all seems completely fine.
So now I'm back to playing with pfSense and the BIOS tweaking :-)
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Not exactly the same but a similar Soc, you might try the tweak shown here:
https://forum.netgate.com/topic/133355/installing-pfsense-on-sophos-xg-105-rev-2 -
@stephenw10 Hi fella, thanks for the further suggestions.
Good news, I got it fixed. As per your (earlier) suggestion I started playing with the BIOS settings and I had also emailed PONDESK support in parallel. I actually got a reply from them with the fix about 1 minute after I had found it by accident (i.e. by trial and error), so at least they confirmed what I found.The fix is to go here in the BIOS and disable the following:
Advanced -> IT8613 Super IO Configuration -> CIR Controller Configuration -> CIR Controller = Disabled
They said they'd made a recent change to the BIOS which had caused this and will be addressing it in the next update (I'm not sure how, perhaps setting the default to be disabled).
BTW, I did a quick Google and apparently CIR is Consumer Infrared, so nothing I will miss for my use case.
Thanks for your help on this, it was most appreciated.
