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    Cannot login to pfsense

    Scheduled Pinned Locked Moved General pfSense Questions
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    • W Offline
      wintok @Gertjan
      last edited by

      @gertjan
      Thank you very much for your reply. Clicking "I understand ….. " was what I always did and would take me to enter my username and password on pfsense (xg-7100). But today it would not allow me to. It stuck on that page as I mentioned after trying to add the fourth Internet connection to my pfsense.

      GertjanG 1 Reply Last reply Reply Quote 0
      • GertjanG Offline
        Gertjan @wintok
        last edited by

        @wintok said in Cannot to pfsense:

        But today it would not allow me to.

        Use a browser that works. Firefox, for example, would do the job. It will warn, and you can override.

        No "help me" PM's please. Use the forum, the community will thank you.
        Edit : and where are the logs ??

        W 1 Reply Last reply Reply Quote 0
        • W Offline
          wintok @Gertjan
          last edited by

          @gertjan
          I've tried your suggestion and still no success. I even tried to restore from another backup config that pfsense automatically did backup on 22/1/21 and rebooted pfsense with no success. My last resort would be to reset to factory defaults but I will probably do this on week-ends in the evening when no one is using the network. But since I can still access pfsense from putty is there another way to undo the changes I did on the 25/1/21 ?

          1 Reply Last reply Reply Quote 0
          • stephenw10S Offline
            stephenw10 Netgate Administrator
            last edited by

            What certificate error is firefox showing? Why can you not just accept it and connect?

            You can roll-back changes from the console menu if required. Abount the only thing you could have done to generate that error is set the webgui to use a different certificate. Perhaps one that is wholly unsuitable for a webserver so it cannot be accepted.

            Steve

            W 1 Reply Last reply Reply Quote 0
            • W Offline
              wintok @stephenw10
              last edited by

              @stephenw10
              Hi Steve

              Appreciate your response.
              cf2b78f5-fd14-4c93-abcf-b746a472ceb1-image.png

              When I clicked " I understand the risk ….." it just would not go any further .. I was on stuck on that page.

              I would appreciate if you can show me how to roll back changes via ssh

              GertjanG 1 Reply Last reply Reply Quote 0
              • stephenw10S Offline
                stephenw10 Netgate Administrator
                last edited by

                Looks like you have some security software helpfully blocking your access. That's not Firefox showing that.

                Steve

                W 1 Reply Last reply Reply Quote 1
                • GertjanG Offline
                  Gertjan @wintok
                  last edited by

                  @wintok

                  Your problem is here :

                  e0b08590-3f1c-4ee1-82ff-156d489a0e99-image.png

                  No "help me" PM's please. Use the forum, the community will thank you.
                  Edit : and where are the logs ??

                  W 1 Reply Last reply Reply Quote 0
                  • W Offline
                    wintok @stephenw10
                    last edited by

                    @stephenw10

                    You're right Steve. I loaded Manjaro
                    in VirtualBox and successfully login to pfsense GUI. Glad I'm back.

                    Back to my physical machine I temporary disabled Kaspersky security network and login successfully.

                    One thing I did not understand why this did not happen before ? I installed Kaspersky several months ago and no issues login to pfsense. This just happened yesterday.

                    Thank you very much time to assist. Appreciate

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S Offline
                      stephenw10 Netgate Administrator
                      last edited by

                      Kaspersky update I would guess. Seems broken though if you can't agree to accept the self-signed cert and continue.

                      W 1 Reply Last reply Reply Quote 0
                      • W Offline
                        wintok @Gertjan
                        last edited by

                        @gertjan
                        Thank you very much that spotted the problem and my problem is now solved.

                        I cannot thank you enough for your time to look into my issue.

                        I just have to find why this did not happened before while kaspersky was installed

                        1 Reply Last reply Reply Quote 0
                        • W Offline
                          wintok @stephenw10
                          last edited by

                          @stephenw10

                          I have now enabled Kaspersky Security Network and it seemed to have no issue login to pfsense

                          Thanks again

                          1 Reply Last reply Reply Quote 0
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