Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    SFP transceiver to connect to ADVA box

    Scheduled Pinned Locked Moved Hardware
    40 Posts 5 Posters 8.0k Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • O
      orangehand @stephenw10
      last edited by

      @stephenw10 I've tried 3 transceivers connected via a single mode LC patch cable between the Adva leased line interface box and IX0 on the 7100. I cannot ping 8.8.8.8 from any of them. I'm totally foxed tbh! Why Openreach won't enable the RJ45 port on the Adva is beyond me

      O 1 Reply Last reply Reply Quote 0
      • O
        orangehand @orangehand
        last edited by

        @orangehand 3 different transceivers at the 7100 end that is. The Adva came with a transceiver

        NogBadTheBadN 1 Reply Last reply Reply Quote 0
        • NogBadTheBadN
          NogBadTheBad @orangehand
          last edited by NogBadTheBad

          @orangehand

          Normally you connect a regular sfp to the CE device and connect to the Adva box using the same type sfp the Adva box isn’t just a media converter.

          If you do a packet capture in the pfSense WAN interface do you see anything coming from the Adva box, the packets may be tagged.

          I’ve seen customers using the left middle device.

          https://www.adva.com/-/media/adva-main-site/resources/data-sheets/pdfs/fsp-150-ge-100-pro-series.pdf?rev=d9ecd14000fb484584ef014cdc43b273&hash=9BCCBD02875D0567C5379D107F70A938

          Andy

          1 x Netgate SG-4860 - 3 x Linksys LGS308P - 1 x Aruba InstantOn AP22

          O 1 Reply Last reply Reply Quote 0
          • O
            orangehand @NogBadTheBad
            last edited by

            @nogbadthebad
            Packet capture in all default mode captures only:
            14:03:30.828686 ARP, Request who-has 212.139.176.200 tell 212.139.176.201, length 28
            14:03:31.863490 ARP, Request who-has 212.139.176.200 tell 212.139.176.201, length 28
            14:03:32.903655 ARP, Request who-has 212.139.176.200 tell 212.139.176.201, length 28
            14:03:33.938454 ARP, Request who-has 212.139.176.200 tell 212.139.176.201, length 28
            14:03:34.959743 ARP, Request who-has 212.139.176.200 tell 212.139.176.201, length 28
            14:03:36.023488 ARP, Request who-has 212.139.176.200 tell 212.139.176.201, length 28
            14:03:36.555737 ARP, Request who-has 212.139.176.200 tell 212.139.176.201, length 28
            14:03:37.620252 ARP, Request who-has 212.139.176.200 tell 212.139.176.201, length 28

            O 1 Reply Last reply Reply Quote 0
            • O
              orangehand @orangehand
              last edited by

              @orangehand same result in promiscuous mode too

              1 Reply Last reply Reply Quote 0
              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                So it shows the interface as linked correctly? With all the modules you tried?

                That's usually the issue with 1G links but if you're linked correctly it probably something mode basic like the wrong IP or subnet etc.

                I assume you have set the WAN statically?

                Steve

                O 2 Replies Last reply Reply Quote 0
                • O
                  orangehand @stephenw10
                  last edited by

                  @stephenw10 yes

                  Screenshot 2021-01-31 at 14.30.50.png

                  O 1 Reply Last reply Reply Quote 0
                  • O
                    orangehand @orangehand
                    last edited by

                    I've GOT to get this fixed! This is the second 300 mile round trip to London to no avail! All suggestions welcome please!

                    NogBadTheBadN 1 Reply Last reply Reply Quote 0
                    • O
                      orangehand @stephenw10
                      last edited by

                      @stephenw10 How would it show a correct link? There is an LED on the ADVA SFP port that resolutely stays red, but no apparent indicator on the IX0 port on the 7100. I've no idea how to tell the connectivity; at least an RJ45 gives you an LED!

                      1 Reply Last reply Reply Quote 0
                      • NogBadTheBadN
                        NogBadTheBad @orangehand
                        last edited by NogBadTheBad

                        @orangehand I’m assuming the customer ordered the circuit, get them to call BT and ask how it should be connected.

                        I’m sure previously we’ve used Cisco sfp modules when connecting a Cisco router.

                        You could try creating a loopback cable by splitting a duplex lc cable and connecting both ends to the nte.

                        BTW leds on BT kit sometimes show lit when there isn’t a connection, their logic is it’s easy to spot a break in the circuit, it once caught me out with some inter site FDDI link.

                        Andy

                        1 x Netgate SG-4860 - 3 x Linksys LGS308P - 1 x Aruba InstantOn AP22

                        1 Reply Last reply Reply Quote 0
                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          You have tried connecting something else to it to prove the IP address is correct?

                          In the pcap you can see it ARPing for the gateway so the subnet at least includes that.

                          Can we see the output of ifconfig -vvvm ix0 ?

                          In Status > Interfaces do you see any errors or collisions?

                          There are in fact link status LEDs for the ix ports on the XG-7100 but they are on the underside of the board. You can just see them through the slow below the port:

                          7100_ix_leds.jpg

                          But the ifconfig output or Interface status will show it.

                          Steve

                          O 1 Reply Last reply Reply Quote 0
                          • O
                            orangehand @stephenw10
                            last edited by

                            @stephenw10 said in SFP transceiver to connect to ADVA box:

                            ifconfig -vvvm ix0

                            ix0: flags=8843<UP,BROADCAST,RUNNING,SIMPLEX,MULTICAST> metric 0 mtu 1500
                            options=e400bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,VLAN_HWTSO,RXCSUM_IPV6,TXCSUM_IPV6>
                            capabilities=f507bb<RXCSUM,TXCSUM,VLAN_MTU,VLAN_HWTAGGING,JUMBO_MTU,VLAN_HWCSUM,TSO4,TSO6,LRO,VLAN_HWFILTER,VLAN_HWTSO,NETMAP,RXCSUM_IPV6,TXCSUM_IPV6>
                            ether 00:08:a2:10:15:c0
                            hwaddr 00:08:a2:10:15:c0
                            inet6 fe80::208:a2ff:fe10:15c0%ix0 prefixlen 64 scopeid 0x1
                            inet 212.139.176.201 netmask 0xfffffffe broadcast 255.255.255.255
                            nd6 options=21<PERFORMNUD,AUTO_LINKLOCAL>
                            media: Ethernet autoselect (Unknown <rxpause,txpause>)
                            status: active
                            supported media:
                            media autoselect
                            plugged: SFP/SFP+/SFP28 1000BASE-LX (LC)
                            vendor: INTEL PN: SFP-GE-LH SN: INGE1L13871 DATE: 2021-01-21
                            module temperature: 34.22 C Voltage: 3.26 Volts
                            RX: 0.23 mW (-6.25 dBm) TX: 0.27 mW (-5.65 dBm)

                            SFF8472 DUMP (0xA0 0..127 range):
                            03 04 07 00 00 00 02 12 00 01 01 01 0C 00 0A 64
                            00 00 00 00 49 4E 54 45 4C 20 20 20 20 20 20 20
                            20 20 20 20 00 00 90 65 53 46 50 2D 47 45 2D 4C
                            48 20 20 20 20 20 20 20 20 20 20 20 05 1E 00 56
                            00 12 00 00 49 4E 47 45 31 4C 31 33 38 37 31 20
                            20 20 20 20 32 31 30 31 32 31 20 20 68 00 00 25
                            00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
                            00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
                            

                            And in status>interfaces:
                            WAN_LL Interface (opt3, ix0)
                            Status
                            up
                            MAC Address
                            00:08:a2:10:15:c0
                            IPv4 Address
                            212.139.176.201
                            Subnet mask IPv4
                            255.255.255.254
                            Gateway IPv4
                            212.139.176.200
                            IPv6 Link Local
                            fe80::208:a2ff:fe10:15c0%ix0
                            MTU
                            1500
                            Media
                            Unknown <rxpause,txpause>
                            In/out packets
                            0/35134 (0 B/997 KiB)
                            In/out packets (pass)
                            0/35134 (0 B/997 KiB)
                            In/out packets (block)
                            0/0 (0 B/0 B)
                            In/out errors
                            0/0
                            Collisions
                            0

                            Re the SFP LEDs there seemed to be 2. One was solid green and the other was blinking on/off in about 1 sec steps (ish!)

                            1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              Ok, that mostly looks good. It appears to be linked correctly.

                              The Unknown link speed shown there is common with 1G modules.

                              It's sees the module. It sees incoming signal on the fibre. It shows as active.

                              The only thing that doesn't look good is this:

                              In/out packets
                              0/35134 (0 B/997 KiB)
                              

                              It is sending packets but not receiving anything.

                              Can you get any info from the other end?

                              Steve

                              O 2 Replies Last reply Reply Quote 0
                              • O
                                orangehand @stephenw10
                                last edited by

                                @stephenw10 Thanks Steve. I will try and get some diagnostics from Talktalk

                                1 Reply Last reply Reply Quote 0
                                • O
                                  orangehand @stephenw10
                                  last edited by

                                  @stephenw10 Hi Steve; thought I should update this fiasco!

                                  We have tried endless transceivers on SM back to the Adva interface to no avail. As a pragmatic step I got the customer to add a Talktalk-supplied router to the deal so that it all became their problem, and I could then hopefully just plug in to that via RJ45. Eventually a Cisco arrived but that didn't work either. Turns out the morons at Talktalk had sent the wrong one (it came with multimode transceiver and fibre). So now we are waiting for them to work out what to do next! It's been horrific.

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Urgh. I'm sorry it's giving you such a hard time.

                                    We have seen NICs and switches that the XG-7100 won't link to without setting the link speed or advertisement speed. But that doesn't seem to be happening here, it is linked.

                                    If you want to try though you could set the advertisement speed using the sysctl:

                                    dev.ix.0.advertise_speed:
                                    Control advertised link speed using these flags:
                                    	0x1 - advertise 100M
                                    	0x2 - advertise 1G
                                    	0x4 - advertise 10G
                                    	0x8 - advertise 10M
                                    
                                    	100M and 10M are only supported on certain adapters.
                                    

                                    So try: sysctl dev.ix.0.advertise_speed=0x2

                                    Really though getting some info about the link from the other end would be very useful here. I understand getting that from the ISP (or worse Openreach) is blood-from-stone territory though. 😞

                                    Steve

                                    O D 2 Replies Last reply Reply Quote 0
                                    • O
                                      orangehand @stephenw10
                                      last edited by

                                      @stephenw10 It's Talktalk, who are FAR more unhelpful than Openreach! I will never buy a leased line from them again as they are utterly incompetent. Bloody torture!

                                      D 1 Reply Last reply Reply Quote 0
                                      • D
                                        DaveHayden @orangehand
                                        last edited by

                                        @orangehand Hi, Did you ever end up getting a resolution on this? Unfortunately I'm experiencing the exact same thing on a site.

                                        O 1 Reply Last reply Reply Quote 0
                                        • D
                                          DaveHayden @stephenw10
                                          last edited by

                                          @stephenw10 Hi Stephen,

                                          Did you hear any further on this one at all? We are having an identical issue on an install to the same Network Terminating Equipment but can't get the link to come up.

                                          We have the PFSense working using an SFP 1Gbps module to a switch but it will not work to the NTE. When connecting the NTE to a switch that works fine.

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            No sorry I'm not aware of anything specific there.

                                            To connect the 10G NICs at 1G often requires setting the link speed fixed and that can be dependent of the module used. If you try to connect with a DAC cable for example it usually does not present the option to set 1G to the OS.

                                            It's an ADVA FSP150CP? You know anything about how it's configured?

                                            Steve

                                            D 1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.