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    SG-5100 slow speed

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • von PapstV
      von Papst
      last edited by von Papst

      I got SG-5100 and configured the basics to get it up and running. If I test the speed of the line through it I get only 60 Mbit/s download and 25Mbit/s upload. if I connect my laptop directly to ISP modem I get 550 MBit/s download and 50 Mbit/s upload. I tried different suggestions from disabling offloads to disabling logging. Nothing helps speed through the router doesn't get any higher. System load is practically nothing. Any suggestion appreciated.

      e0624667-2910-47e8-b07d-55593dafd3b0-image.png

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      • S
        SteveITS Rebel Alliance @von Papst
        last edited by

        Check for traffic shaping or limiters. Also try different patch cables. I assume the logs don't show anything or you would have mentioned it...

        If nothing else you can back up your configuration, reset to factory defaults, and see if the problem still happens.

        Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
        When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
        Upvote 👍 helpful posts!

        von PapstV 1 Reply Last reply Reply Quote 0
        • von PapstV
          von Papst @SteveITS
          last edited by von Papst

          @teamits Patch cables are rated 10G+. No traffic shaping or limiting. Logs as you presumed nothing to see. I'm really out of options and ideas. Will try from scratch.

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          • S
            SteveITS Rebel Alliance @von Papst
            last edited by

            In a recent thread someone else mentioned tweaking computer settings: https://forum.netgate.com/topic/160292/sg-2100-wan-speed-problem. I have never had to do that though.

            Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
            When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
            Upvote 👍 helpful posts!

            von PapstV 1 Reply Last reply Reply Quote 0
            • von PapstV
              von Papst @SteveITS
              last edited by

              @teamits Weird thing is also that ping through pfsense is 95 ms and directly without pfsense 2ms on the same cables.

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              • S
                SteveITS Rebel Alliance @von Papst
                last edited by

                Then 95ms definitely sounds wrong. Have you rebooted the pfSense? Or better yet halt it, then (wait a couple minutes for the shutdown and) unplug power for 30 seconds or so.

                You might also try rebooting the ISP modem.

                Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
                Upvote 👍 helpful posts!

                von PapstV 1 Reply Last reply Reply Quote 0
                • von PapstV
                  von Papst @SteveITS
                  last edited by

                  @teamits will try tomorrow. Now I disabled all packet filtering in advanced options and tested it and still same ping and throughput.

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                  • N
                    NOCling
                    last edited by

                    Did you delete and reinstall the device?
                    This is anything but normal and typical.

                    Netgate 6100 & Netgate 2100

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                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by

                      Check the NICs involved are all linked correctly at 1G.

                      Steve

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                      • von PapstV
                        von Papst
                        last edited by

                        I've reset it to factory defaults and set it up from start. Now it looks OK.

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