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    Google.com blocked but local google domains are not....

    Scheduled Pinned Locked Moved General pfSense Questions
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    • Cool_CoronaC Offline
      Cool_Corona @johnpoz
      last edited by

      @johnpoz I see nothing to google.com in the packet captures....

      Like in NOTHING. Despite typing www.google.com in the adress bar of the browser.

      Locally I run the ASUS RTAX88U and pfsense runs on a server at the office and is accessed via RDP.

      johnpozJ 1 Reply Last reply Reply Quote 0
      • johnpozJ Offline
        johnpoz LAYER 8 Global Moderator @Cool_Corona
        last edited by

        @cool_corona said in Google.com blocked but local google domains are not....:

        Locally I run the ASUS RTAX88U and pfsense runs on a server at the office and is accessed via RDP.

        From pfsense do a traceroute to the www.google.com IP.

        An intelligent man is sometimes forced to be drunk to spend time with his fools
        If you get confused: Listen to the Music Play
        Please don't Chat/PM me for help, unless mod related
        SG-4860 24.11 | Lab VMs 2.8, 24.11

        Cool_CoronaC 1 Reply Last reply Reply Quote 0
        • Cool_CoronaC Offline
          Cool_Corona @johnpoz
          last edited by

          @johnpoz said in Google.com blocked but local google domains are not....:

          @cool_corona said in Google.com blocked but local google domains are not....:

          Locally I run the ASUS RTAX88U and pfsense runs on a server at the office and is accessed via RDP.

          From pfsense do a traceroute to the www.google.com IP.

          9db853f9-a671-4df7-bb46-d2847e6a3ed3-billede.png

          johnpozJ 1 Reply Last reply Reply Quote 0
          • johnpozJ Offline
            johnpoz LAYER 8 Global Moderator @Cool_Corona
            last edited by

            Are you tracing to the correct IP?

            Your not showing the traceroute command.

            So clearly you have a route - so why does your fetch say no route?

            There is a piece to this puzzle that is missing - and once figure that out.. Its going to be a D'OH! moment..

            Homer_Doh.jpg

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.8, 24.11

            Cool_CoronaC 1 Reply Last reply Reply Quote 1
            • R Offline
              rameshk @Cool_Corona
              last edited by

              @cool_corona

              I had a similar issue about couple of days ago but couldn’t find any issue with pfSense as I could do ping trace etc. It sorted itself out the next day.

              I don’t think it’s a pfSense issue.

              I have one of the VLANs setup for testing purposes bypassing Suricata and DNSBL. So I can test if there is any problem accessing websites (without upsetting my wife 😊)

              Hope it helps !

              Cool_CoronaC 1 Reply Last reply Reply Quote 1
              • stephenw10S Offline
                stephenw10 Netgate Administrator
                last edited by

                So to be clear you are RDPing to a machine at your office and testing from that machine?

                That is where all your traceroutes pings etc are run? Not locally?

                Steve

                Cool_CoronaC 1 Reply Last reply Reply Quote 1
                • Cool_CoronaC Offline
                  Cool_Corona @stephenw10
                  last edited by

                  @stephenw10 said in Google.com blocked but local google domains are not....:

                  So to be clear you are RDPing to a machine at your office and testing from that machine?

                  That is where all your traceroutes pings etc are run? Not locally?

                  Steve

                  Yes.

                  1 Reply Last reply Reply Quote 0
                  • Cool_CoronaC Offline
                    Cool_Corona @rameshk
                    last edited by

                    @rameshk said in Google.com blocked but local google domains are not....:

                    @cool_corona

                    I had a similar issue about couple of days ago but couldn’t find any issue with pfSense as I could do ping trace etc. It sorted itself out the next day.

                    I don’t think it’s a pfSense issue.

                    I have one of the VLANs setup for testing purposes bypassing Suricata and DNSBL. So I can test if there is any problem accessing websites (without upsetting my wife 😊)

                    Hope it helps !

                    It did here also until it stopped again. I cant wrap ny head around it. Stopping and clearing Suricata blocks... stopping DNSBL and it still doesnt work

                    R 1 Reply Last reply Reply Quote 1
                    • Cool_CoronaC Offline
                      Cool_Corona @johnpoz
                      last edited by

                      @johnpoz said in Google.com blocked but local google domains are not....:

                      Are you tracing to the correct IP?

                      Your not showing the traceroute command.

                      So clearly you have a route - so why does your fetch say no route?

                      There is a piece to this puzzle that is missing - and once figure that out.. Its going to be a D'OH! moment..

                      Homer_Doh.jpg

                      I got that.... its funny HAHAHAHAHA

                      1 Reply Last reply Reply Quote 0
                      • R Offline
                        rameshk @Cool_Corona
                        last edited by

                        @cool_corona did you disable Suricata and pf blocker and restart pfSense.
                        Also try from a non Windows machine as windows machines can drive you crazy when testing something like this.

                        Cool_CoronaC 1 Reply Last reply Reply Quote 0
                        • Cool_CoronaC Offline
                          Cool_Corona @rameshk
                          last edited by

                          @rameshk I dont have any other than windows machines to test on.

                          I have rebooted, disabled, rebooted to no avail.

                          R 1 Reply Last reply Reply Quote 0
                          • stephenw10S Offline
                            stephenw10 Netgate Administrator
                            last edited by

                            Still need to see exactly what's happening there.
                            Previously it looked like you could ping www.google.com but fetch returned 'no route to host' which seems impossible!
                            Try doing those things consecutively.

                            Steve

                            Cool_CoronaC 1 Reply Last reply Reply Quote 0
                            • R Offline
                              rameshk @Cool_Corona
                              last edited by

                              @cool_corona Ohh that’s a shame. I use Ubuntu laptop for diagnostic purposes as it’s lot easier. Windows got their mindset and make life harder at times.

                              Did you check any other search engines I.e bing

                              Cool_CoronaC 1 Reply Last reply Reply Quote 0
                              • Cool_CoronaC Offline
                                Cool_Corona @rameshk
                                last edited by

                                @rameshk said in Google.com blocked but local google domains are not....:

                                @cool_corona Ohh that’s a shame. I use Ubuntu laptop for diagnostic purposes as it’s lot easier. Windows got their mindset and make life harder at times.

                                Did you check any other search engines I.e bing

                                Anything else than google.com works no issues.

                                R 1 Reply Last reply Reply Quote 0
                                • Cool_CoronaC Offline
                                  Cool_Corona @stephenw10
                                  last edited by

                                  @stephenw10 said in Google.com blocked but local google domains are not....:

                                  Still need to see exactly what's happening there.
                                  Previously it looked like you could ping www.google.com but fetch returned 'no route to host' which seems impossible!
                                  Try doing those things consecutively.

                                  Steve

                                  Indeed it should be impossible but its apparently not.

                                  1 Reply Last reply Reply Quote 0
                                  • R Offline
                                    rameshk @Cool_Corona
                                    last edited by

                                    @cool_corona
                                    Please check DNSBL whitelist to see whether there is any entry for google.com

                                    3B1967BA-5CFB-4BE2-B683-B2599E743A66.jpeg

                                    It looks like google.com is blocked somewhere unintentionally.

                                    Packet capture and Wireshark are your friends. Keep us updated.

                                    Wish you good luck.

                                    Cool_CoronaC 1 Reply Last reply Reply Quote 0
                                    • stephenw10S Offline
                                      stephenw10 Netgate Administrator
                                      last edited by

                                      Can you show us the output of those two tests at the pfSense CLI?

                                      Cool_CoronaC 1 Reply Last reply Reply Quote 0
                                      • Cool_CoronaC Offline
                                        Cool_Corona @rameshk
                                        last edited by

                                        @rameshk said in Google.com blocked but local google domains are not....:

                                        @cool_corona
                                        Please check DNSBL whitelist to see whether there is any entry for google.com

                                        3B1967BA-5CFB-4BE2-B683-B2599E743A66.jpeg

                                        It looks like google.com is blocked somewhere unintentionally.

                                        Packet capture and Wireshark are your friends. Keep us updated.

                                        Wish you good luck.

                                        They are

                                        9e2e1410-7538-412b-b97a-d98bfb9fb188-billede.png

                                        1 Reply Last reply Reply Quote 0
                                        • Cool_CoronaC Offline
                                          Cool_Corona @stephenw10
                                          last edited by

                                          @stephenw10 said in Google.com blocked but local google domains are not....:

                                          Can you show us the output of those two tests at the pfSense CLI?

                                          Hi

                                          What tests exactly?

                                          1 Reply Last reply Reply Quote 0
                                          • AKEGECA Offline
                                            AKEGEC
                                            last edited by

                                            @Cool_Corona , try manual add your DNS servers on network properties .
                                            e.g. Quad9 : 9.9.9.9 and 149.112.112.112

                                            After that, blocked your local Global Google Cache (GGC) ip ranges that are being use by your ISP.

                                            google.com and www.google.com both are the same.

                                            Cool_CoronaC 1 Reply Last reply Reply Quote 0
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