Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    Google.com blocked but local google domains are not....

    Scheduled Pinned Locked Moved General pfSense Questions
    77 Posts 7 Posters 8.8k Views 5 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • R Offline
      rameshk @Cool_Corona
      last edited by

      @cool_corona

      I had a similar issue about couple of days ago but couldn’t find any issue with pfSense as I could do ping trace etc. It sorted itself out the next day.

      I don’t think it’s a pfSense issue.

      I have one of the VLANs setup for testing purposes bypassing Suricata and DNSBL. So I can test if there is any problem accessing websites (without upsetting my wife 😊)

      Hope it helps !

      Cool_CoronaC 1 Reply Last reply Reply Quote 1
      • stephenw10S Offline
        stephenw10 Netgate Administrator
        last edited by

        So to be clear you are RDPing to a machine at your office and testing from that machine?

        That is where all your traceroutes pings etc are run? Not locally?

        Steve

        Cool_CoronaC 1 Reply Last reply Reply Quote 1
        • Cool_CoronaC Offline
          Cool_Corona @stephenw10
          last edited by

          @stephenw10 said in Google.com blocked but local google domains are not....:

          So to be clear you are RDPing to a machine at your office and testing from that machine?

          That is where all your traceroutes pings etc are run? Not locally?

          Steve

          Yes.

          1 Reply Last reply Reply Quote 0
          • Cool_CoronaC Offline
            Cool_Corona @rameshk
            last edited by

            @rameshk said in Google.com blocked but local google domains are not....:

            @cool_corona

            I had a similar issue about couple of days ago but couldn’t find any issue with pfSense as I could do ping trace etc. It sorted itself out the next day.

            I don’t think it’s a pfSense issue.

            I have one of the VLANs setup for testing purposes bypassing Suricata and DNSBL. So I can test if there is any problem accessing websites (without upsetting my wife 😊)

            Hope it helps !

            It did here also until it stopped again. I cant wrap ny head around it. Stopping and clearing Suricata blocks... stopping DNSBL and it still doesnt work

            R 1 Reply Last reply Reply Quote 1
            • Cool_CoronaC Offline
              Cool_Corona @johnpoz
              last edited by

              @johnpoz said in Google.com blocked but local google domains are not....:

              Are you tracing to the correct IP?

              Your not showing the traceroute command.

              So clearly you have a route - so why does your fetch say no route?

              There is a piece to this puzzle that is missing - and once figure that out.. Its going to be a D'OH! moment..

              Homer_Doh.jpg

              I got that.... its funny HAHAHAHAHA

              1 Reply Last reply Reply Quote 0
              • R Offline
                rameshk @Cool_Corona
                last edited by

                @cool_corona did you disable Suricata and pf blocker and restart pfSense.
                Also try from a non Windows machine as windows machines can drive you crazy when testing something like this.

                Cool_CoronaC 1 Reply Last reply Reply Quote 0
                • Cool_CoronaC Offline
                  Cool_Corona @rameshk
                  last edited by

                  @rameshk I dont have any other than windows machines to test on.

                  I have rebooted, disabled, rebooted to no avail.

                  R 1 Reply Last reply Reply Quote 0
                  • stephenw10S Offline
                    stephenw10 Netgate Administrator
                    last edited by

                    Still need to see exactly what's happening there.
                    Previously it looked like you could ping www.google.com but fetch returned 'no route to host' which seems impossible!
                    Try doing those things consecutively.

                    Steve

                    Cool_CoronaC 1 Reply Last reply Reply Quote 0
                    • R Offline
                      rameshk @Cool_Corona
                      last edited by

                      @cool_corona Ohh that’s a shame. I use Ubuntu laptop for diagnostic purposes as it’s lot easier. Windows got their mindset and make life harder at times.

                      Did you check any other search engines I.e bing

                      Cool_CoronaC 1 Reply Last reply Reply Quote 0
                      • Cool_CoronaC Offline
                        Cool_Corona @rameshk
                        last edited by

                        @rameshk said in Google.com blocked but local google domains are not....:

                        @cool_corona Ohh that’s a shame. I use Ubuntu laptop for diagnostic purposes as it’s lot easier. Windows got their mindset and make life harder at times.

                        Did you check any other search engines I.e bing

                        Anything else than google.com works no issues.

                        R 1 Reply Last reply Reply Quote 0
                        • Cool_CoronaC Offline
                          Cool_Corona @stephenw10
                          last edited by

                          @stephenw10 said in Google.com blocked but local google domains are not....:

                          Still need to see exactly what's happening there.
                          Previously it looked like you could ping www.google.com but fetch returned 'no route to host' which seems impossible!
                          Try doing those things consecutively.

                          Steve

                          Indeed it should be impossible but its apparently not.

                          1 Reply Last reply Reply Quote 0
                          • R Offline
                            rameshk @Cool_Corona
                            last edited by

                            @cool_corona
                            Please check DNSBL whitelist to see whether there is any entry for google.com

                            3B1967BA-5CFB-4BE2-B683-B2599E743A66.jpeg

                            It looks like google.com is blocked somewhere unintentionally.

                            Packet capture and Wireshark are your friends. Keep us updated.

                            Wish you good luck.

                            Cool_CoronaC 1 Reply Last reply Reply Quote 0
                            • stephenw10S Offline
                              stephenw10 Netgate Administrator
                              last edited by

                              Can you show us the output of those two tests at the pfSense CLI?

                              Cool_CoronaC 1 Reply Last reply Reply Quote 0
                              • Cool_CoronaC Offline
                                Cool_Corona @rameshk
                                last edited by

                                @rameshk said in Google.com blocked but local google domains are not....:

                                @cool_corona
                                Please check DNSBL whitelist to see whether there is any entry for google.com

                                3B1967BA-5CFB-4BE2-B683-B2599E743A66.jpeg

                                It looks like google.com is blocked somewhere unintentionally.

                                Packet capture and Wireshark are your friends. Keep us updated.

                                Wish you good luck.

                                They are

                                9e2e1410-7538-412b-b97a-d98bfb9fb188-billede.png

                                1 Reply Last reply Reply Quote 0
                                • Cool_CoronaC Offline
                                  Cool_Corona @stephenw10
                                  last edited by

                                  @stephenw10 said in Google.com blocked but local google domains are not....:

                                  Can you show us the output of those two tests at the pfSense CLI?

                                  Hi

                                  What tests exactly?

                                  1 Reply Last reply Reply Quote 0
                                  • AKEGECA Offline
                                    AKEGEC
                                    last edited by

                                    @Cool_Corona , try manual add your DNS servers on network properties .
                                    e.g. Quad9 : 9.9.9.9 and 149.112.112.112

                                    After that, blocked your local Global Google Cache (GGC) ip ranges that are being use by your ISP.

                                    google.com and www.google.com both are the same.

                                    Cool_CoronaC 1 Reply Last reply Reply Quote 0
                                    • Cool_CoronaC Offline
                                      Cool_Corona @AKEGEC
                                      last edited by

                                      @akegec

                                      It looks like this.

                                      3c0d2bf5-9bdc-4c55-bf84-6cc35917f36c-billede.png

                                      Always has.

                                      I dont understand the 2nd part of your reply.

                                      GertjanG 1 Reply Last reply Reply Quote 0
                                      • GertjanG Offline
                                        Gertjan @Cool_Corona
                                        last edited by

                                        @cool_corona

                                        Forwarding to root servers ?

                                        Now that's something I've missed in the pfSense manual .......

                                        No "help me" PM's please. Use the forum, the community will thank you.
                                        Edit : and where are the logs ??

                                        1 Reply Last reply Reply Quote 0
                                        • stephenw10S Offline
                                          stephenw10 Netgate Administrator
                                          last edited by

                                          Mmm, yeah don't do that. Just use Unbound in resolving mode at least as a test.
                                          Make sure you do not have dns behavior set to ignore local DNS in General Setup.

                                          However 'no route to host' is not a DNS problem.

                                          Please run at the console:
                                          ping www.google.com
                                          then
                                          fetch -o /dev/null https://www.google.com

                                          From you previous responces it looks like the ping succeeded but fetch shows no route to host which is hard to believe.

                                          Steve

                                          Cool_CoronaC 1 Reply Last reply Reply Quote 0
                                          • Cool_CoronaC Offline
                                            Cool_Corona @stephenw10
                                            last edited by

                                            @stephenw10

                                            29a8f9e9-88a2-46a1-bfa6-2494246f32f7-billede.png

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.