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    Trying to configure my APC BR1000MS in NUT Package- Driver not found?

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    • SpaceyS
      Spacey
      last edited by Spacey

      I have an APC BR1000MS which I know is supported because my co-worker has this exact model is able to get it up and running just using the regular local USB, regular HID selection

      I always get stuck at UPS monitor demon pending for the status, eventually, it says failed to retrieve status, I'm not sure if I need to specify the driver because its showing in the system logs driver not found?

      https://imgur.com/a/ZjvEncC

      What's strange here is that the other package APCupsd is able to see it perfectly fine:

      https://imgur.com/a/DPEK4DP

      Any thoughts? I'm desperate to get this to work

      T 1 Reply Last reply Reply Quote 0
      • T
        tman222 @Spacey
        last edited by

        @spacey - have you tried rebooting the firewall yet? The last I tried to connect up a USB based UPS with NUT I ran into the same issues - a reboot ended up fixing it. Hope this helps.

        SpaceyS 1 Reply Last reply Reply Quote 0
        • SpaceyS
          Spacey @tman222
          last edited by

          @tman222 that I have not tried (who would of thought right?) I got pretty frustrated because this is my second UPS and it was having the same issue. BUT do you know about NUT? Because there is a separate driver for APC under USB or so I think looking at their site I just don’t know if that could be it. I mean the other package detected it fine without a reboot.

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          • T
            tman222 @Spacey
            last edited by

            @spacey said in Trying to configure my APC BR1000MS in NUT Package- Driver not found?:

            @tman222 that I have not tried (who would of thought right?) I got pretty frustrated because this is my second UPS and it was having the same issue. BUT do you know about NUT? Because there is a separate driver for APC under USB or so I think looking at their site I just don’t know if that could be it. I mean the other package detected it fine without a reboot.

            I actually use NUT as well with a APC UPS - however, mine was not supported via USB so I bought a network interface card for it instead and NUT connects to it now via SNMP. If a reboot doesn't fix it, maybe check out this thread as well / post your issue in there:

            https://forum.netgate.com/topic/102959/nut-package

            Hope this helps.

            SpaceyS 1 Reply Last reply Reply Quote 1
            • SpaceyS
              Spacey @tman222
              last edited by

              @tman222 You know what, I restarted my pfsense and it worked. ha. thanks man.

              1 Reply Last reply Reply Quote 0
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