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    How do I enable another network's printer on SG-1100?

    Scheduled Pinned Locked Moved General pfSense Questions
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    • ?
      A Former User @stephenw10
      last edited by

      @stephenw10 Hi, the printer is on the fritzbox network 192.168.2.1 the error it gives me is: printer offline. I cannot print from the 192.168.1.1 network, also the printer has a fixed ip. The printer is an HP LaserJet Pro MFP M28w Printer.

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      • stephenw10S
        stephenw10 Netgate Administrator
        last edited by

        And you have it setup by IP address directly?

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        • ?
          A Former User @stephenw10
          last edited by

          @stephenw10 The printer is configured on the fritzbox and works in wifi, what I want is to make the printer work in wifi also on the sg-1100

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          • ?
            A Former User @stephenw10
            last edited by

            @stephenw10 For example, the printer is located in the 192.168.2.1 subnet while the smartphone tablet computers are located in the 192.168.1.1 subnet.

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            • ?
              A Former User @stephenw10
              last edited by

              @stephenw10 As you can see in the figure I have an access point connected with the sg 1100 that works from wifi this has another ip address 192.168.2.254.
              All devices connected to the wifi of the access point tablet pc smartphone cannot print gives me an offline printer error.

              1615925405054-1613066696267-1612911584563-img-20210209-wa0000.jpg

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              • S
                SteveITS Galactic Empire @A Former User
                last edited by

                Can you ping the printer's IP from the PC?

                Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                Upvote ๐Ÿ‘ helpful posts!

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                • ?
                  A Former User @SteveITS
                  last edited by

                  @teamits Immagine.jpg

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                  • stephenw10S
                    stephenw10 Netgate Administrator
                    last edited by stephenw10

                    Right, so you should be able to print to 192.168.2.21 too.

                    You cannot just 'find' it on the network in Windows because it's no longer in the same subnet. You must setup the printer on that IP in Windows.

                    Steve

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                    • S
                      SteveITS Galactic Empire @A Former User
                      last edited by

                      Then it should work to create a "Standard TCP/IP port" to 192.168.2.21 when creating the printer.

                      You might check your antivirus/firewall isn't blocking it. For instance we set up our clients' Bitdefender to block access to any network printer if the network is marked as Public instead of Private. It's been a while so I can't remember if that's the default or not, but if the printer is in a different subnet it may be getting blocked that way also.

                      Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                      When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                      Upvote ๐Ÿ‘ helpful posts!

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                      • ?
                        A Former User @SteveITS
                        last edited by A Former User

                        @teamits @stephenw10 Hi,
                        the antivirus is disabled, I want to print from the 192.168.1.1 network using the printer configured in the 192.168.2.1 network
                        That is, all devices connected via wifi on the 192.168.1.1 network can print.
                        Furthermore, the wifi on the 192.168.1.1 network comes from the ip access point 192.168.2.254 connected to 192.168.1.1 that is SG-1100.
                        There is no printer connected to the access point. Only on the router is fritzbox connected.
                        So what needs to be done?

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                        • S
                          SteveITS Galactic Empire @A Former User
                          last edited by

                          @antonio-briguglio said in How do I enable another network's printer on SG-1100?:

                          all devices connected via wifi on the 192.168.1.1 network can print

                          Ok and they are connecting through the pfSense? Then the pfSense isn't blocking printing...

                          It seems like it should be just adding a printer in Windows and choosing:
                          "The printer I want isn't listed"
                          and then:
                          b1d1f1ff-fb1c-4992-ab07-9b6d23cb60b8-image.png
                          1f8173b1-e9c8-4b25-a75a-572e46ce026b-image.png

                          Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                          When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
                          Upvote ๐Ÿ‘ helpful posts!

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                          • stephenw10S
                            stephenw10 Netgate Administrator
                            last edited by

                            Are you using the 192.168.2.X subnet in two places?

                            the ip access point 192.168.2.254

                            the printer is located in the 192.168.2.1

                            It looks like those things are on the LAN and WAN side of the SG-1100. Yoi cannot use that twice if so. Clients trying to reach the printer will fail because they would be in the same subnet.

                            However you were able to ping it so that seems unlikely.

                            You probably just need to configure the printer by IP in Windows.

                            Steve

                            ? 2 Replies Last reply Reply Quote 0
                            • ?
                              A Former User @stephenw10
                              last edited by

                              @stephenw10 @TEAMITS I understand your reasoning ... but I need a single printer to make it work on two networks.
                              My printer is multi-function also acts as a scanner, but if I do a scan and I am in the 192.168.1.1 network it works while the wifi to print does not and I do not understand.
                              but you have to make some rules on the lan? Also rule on the nat?

                              johnpozJ 1 Reply Last reply Reply Quote 0
                              • johnpozJ
                                johnpoz LAYER 8 Global Moderator @A Former User
                                last edited by

                                @antonio-briguglio said in How do I enable another network's printer on SG-1100?:

                                but you have to make some rules on the lan?

                                What are your rules on your lan? The default rule is ANY ANY - so NO you wouldn't have to put any special rules..

                                How about you post a picture of your lan rules..

                                Maybe you would have better luck in your native language section.

                                An intelligent man is sometimes forced to be drunk to spend time with his fools
                                If you get confused: Listen to the Music Play
                                Please don't Chat/PM me for help, unless mod related
                                SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                                • ?
                                  A Former User @johnpoz
                                  last edited by A Former User

                                  @johnpoz
                                  Screenshot_20210320-225923_Chrome.jpg
                                  Screenshot_20210320-225933_Chrome.jpg
                                  Screenshot_20210320-225944_Chrome.jpg
                                  Screenshot_20210320-225953_Chrome.jpg

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                                  • ?
                                    A Former User @johnpoz
                                    last edited by

                                    @johnpoz the friends of the English group are better prepared ๐Ÿ˜Š than the Italian ones, also because pfsense is still little used in Italy

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                                    • ?
                                      A Former User @stephenw10
                                      last edited by

                                      @stephenw10 @delitrium These are the rules on the LAN.
                                      There will be a method to print from the subnet.
                                      Rule? Nat? or other?

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        It doesn't look like you are blocking it so you should be able to print to 192.168.2.21 on the normal TCP port (9100) from either subnet.

                                        How is your printer configured in Windows? We are going to need to see a screenshot to show you are connecting via IP.

                                        Steve

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                                        • ?
                                          A Former User @stephenw10
                                          last edited by

                                          @stephenw10
                                          1.jpg
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                                          Hi Steave the printer is configured on windows 10 home,
                                          on the pfsense side in wifi and also via usb it does not make me print,
                                          it only works on the fritzbox side

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                                          • ?
                                            A Former User @stephenw10
                                            last edited by

                                            @stephenw10
                                            Immagine.jpg

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