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    Retrieve admin access - locked out

    Scheduled Pinned Locked Moved General pfSense Questions
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    • B
      Brutamontes
      last edited by

      Hello.

      • Unintentionally I disabled the admin's WEB access.๐Ÿคฆ

      • And ssh login is also disabled.๐Ÿคฆ

      how do i reactivate the web admin login?๐Ÿ‘จโ€๐Ÿ”ง

      ty

      JKnottJ S 2 Replies Last reply Reply Quote 0
      • JKnottJ
        JKnott @Brutamontes
        last edited by

        @brutamontes

        Do you have console access?

        PfSense running on Qotom mini PC
        i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
        UniFi AC-Lite access point

        I haven't lost my mind. It's around here...somewhere...

        B 3 Replies Last reply Reply Quote 0
        • S
          SteveITS Rebel Alliance @Brutamontes
          last edited by

          @brutamontes See https://docs.netgate.com/pfsense/en/latest/troubleshooting/locked-out.html

          Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
          When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
          Upvote ๐Ÿ‘ helpful posts!

          B 3 Replies Last reply Reply Quote 1
          • B
            Brutamontes @JKnott
            last edited by

            @jknott
            hi,

            I am without access to the console, because this is disabled access via ssh๐Ÿ˜ฒ

            ty

            JKnottJ 1 Reply Last reply Reply Quote 0
            • B
              Brutamontes @JKnott
              last edited by

              This post is deleted!
              1 Reply Last reply Reply Quote 0
              • B
                Brutamontes @SteveITS
                last edited by

                @steveits
                hi

                thanks for the link, I read it carefully, but I didn't see any solution for my case.

                I have the admin password, and the process of this link is to recover the password.

                I need to re-enable web access or console access๐Ÿ˜ง

                ty

                1 Reply Last reply Reply Quote 0
                • B
                  Brutamontes @SteveITS
                  last edited by

                  @steveits

                  when I do this procedure it resets the password to the default and
                  REACTIVE console and web access?

                  ....>
                  /etc/rc.initial.password
                  ....
                  ....

                  When the firewall reboots, login with the Default Username and Password.

                  S 1 Reply Last reply Reply Quote 0
                  • S
                    SteveITS Rebel Alliance @Brutamontes
                    last edited by

                    One of the early lines in /etc/rc.initial.password says:
                    "The webConfigurator admin password and privileges will be reset to the default"
                    ...so if it's a permission issue that will reset those for you, sounds like.

                    SSH would be remote access. Typically "console" refers to plugging in a keyboard and monitor to the device. Netgate has instructions for their devices, e.g. https://docs.netgate.com/pfsense/en/latest/solutions/netgate-2100/connect-to-console.html

                    If you can get console access you should be able to edit the configuration file or copy in an old one. https://docs.netgate.com/pfsense/en/latest/config/xml-configuration-file.html#edit-in-place . Older configuration files should be in /conf/backup.

                    Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
                    When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
                    Upvote ๐Ÿ‘ helpful posts!

                    B 1 Reply Last reply Reply Quote 1
                    • JKnottJ
                      JKnott @Brutamontes
                      last edited by

                      @brutamontes

                      I was thinking more of a monitor and keyboard or even via serial port. My pfsense firewall is connected to my 4 port HDMI/USB KVM and I can also connect via the serial port.

                      PfSense running on Qotom mini PC
                      i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                      UniFi AC-Lite access point

                      I haven't lost my mind. It's around here...somewhere...

                      M 1 Reply Last reply Reply Quote 0
                      • M
                        mcury Rebel Alliance @JKnott
                        last edited by

                        You can use the console to restore the previous config

                        dead on arrival, nowhere to be found.

                        1 Reply Last reply Reply Quote 0
                        • B
                          Brutamontes @SteveITS
                          last edited by

                          @steveits said in Retrieve admin access - locked out:

                          #edit-in-place

                          I think this is the best solution.
                          I'll try

                          As soon as I can answer

                          1 Reply Last reply Reply Quote 0
                          • B
                            Brutamontes @JKnott
                            last edited by

                            This post is deleted!
                            1 Reply Last reply Reply Quote 0
                            • B
                              Brutamontes @SteveITS
                              last edited by

                              @steveits ๐Ÿ‘ ๐Ÿ‘ ๐Ÿ‘

                              admin password reset procedure worked.
                              In addition to leaving the password as a default, it also restores the admin's access.

                              THANKS๐Ÿ‘ ๐Ÿ‘ ๐Ÿ‘

                              1 Reply Last reply Reply Quote 0
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