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    Retrieve admin access - locked out

    Scheduled Pinned Locked Moved General pfSense Questions
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    • B
      Brutamontes @JKnott
      last edited by

      @jknott
      hi,

      I am without access to the console, because this is disabled access via ssh๐Ÿ˜ฒ

      ty

      JKnottJ 1 Reply Last reply Reply Quote 0
      • B
        Brutamontes @JKnott
        last edited by

        This post is deleted!
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        • B
          Brutamontes @SteveITS
          last edited by

          @steveits
          hi

          thanks for the link, I read it carefully, but I didn't see any solution for my case.

          I have the admin password, and the process of this link is to recover the password.

          I need to re-enable web access or console access๐Ÿ˜ง

          ty

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          • B
            Brutamontes @SteveITS
            last edited by

            @steveits

            when I do this procedure it resets the password to the default and
            REACTIVE console and web access?

            ....>
            /etc/rc.initial.password
            ....
            ....

            When the firewall reboots, login with the Default Username and Password.

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            • S
              SteveITS Rebel Alliance @Brutamontes
              last edited by

              One of the early lines in /etc/rc.initial.password says:
              "The webConfigurator admin password and privileges will be reset to the default"
              ...so if it's a permission issue that will reset those for you, sounds like.

              SSH would be remote access. Typically "console" refers to plugging in a keyboard and monitor to the device. Netgate has instructions for their devices, e.g. https://docs.netgate.com/pfsense/en/latest/solutions/netgate-2100/connect-to-console.html

              If you can get console access you should be able to edit the configuration file or copy in an old one. https://docs.netgate.com/pfsense/en/latest/config/xml-configuration-file.html#edit-in-place . Older configuration files should be in /conf/backup.

              Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
              When upgrading, allow 10-15 minutes to reboot, or more depending on packages, and device or disk speed.
              Upvote ๐Ÿ‘ helpful posts!

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              • JKnottJ
                JKnott @Brutamontes
                last edited by

                @brutamontes

                I was thinking more of a monitor and keyboard or even via serial port. My pfsense firewall is connected to my 4 port HDMI/USB KVM and I can also connect via the serial port.

                PfSense running on Qotom mini PC
                i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                UniFi AC-Lite access point

                I haven't lost my mind. It's around here...somewhere...

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                • M
                  mcury Rebel Alliance @JKnott
                  last edited by

                  You can use the console to restore the previous config

                  dead on arrival, nowhere to be found.

                  1 Reply Last reply Reply Quote 0
                  • B
                    Brutamontes @SteveITS
                    last edited by

                    @steveits said in Retrieve admin access - locked out:

                    #edit-in-place

                    I think this is the best solution.
                    I'll try

                    As soon as I can answer

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                    • B
                      Brutamontes @JKnott
                      last edited by

                      This post is deleted!
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                      • B
                        Brutamontes @SteveITS
                        last edited by

                        @steveits ๐Ÿ‘ ๐Ÿ‘ ๐Ÿ‘

                        admin password reset procedure worked.
                        In addition to leaving the password as a default, it also restores the admin's access.

                        THANKS๐Ÿ‘ ๐Ÿ‘ ๐Ÿ‘

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