Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    After upgrade from 2.4 to 2.5.1 no Web GUI available

    Scheduled Pinned Locked Moved General pfSense Questions
    15 Posts 4 Posters 1.4k Views 4 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • M Offline
      mer @digidax
      last edited by

      @digidax Hmm. I'd be inclined to reset to factory defaults, reboot, then either try to apply the backup or to redo things one at a time by hand.

      1 Reply Last reply Reply Quote 0
      • D Offline
        digidax
        last edited by

        I will install 2.4.5-p1 and the config backup from this version to get back a stable system.

        1 Reply Last reply Reply Quote 0
        • jimpJ Offline
          jimp Rebel Alliance Developer Netgate
          last edited by

          The output in some of your commands is odd. If I had to guess, I'd say your system actually failed to upgrade and is (was?) not running a matching kernel and base OS.

          Your safest path forward is to wipe, reload, and restore a backup.

          Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

          Need help fast? Netgate Global Support!

          Do not Chat/PM for help!

          1 Reply Last reply Reply Quote 0
          • D Offline
            digidax
            last edited by

            Okay, before doing this I found the problem, have 100% used capacity:

            [2.5.1-RELEASE][root@edge.localdomain]/root: df -hi
            Filesystem            Size    Used   Avail Capacity iused ifree %iused  Mounted on
            zroot/ROOT/default    438G    666M    437G     0%     24k  917M    0%   /
            devfs                 1.0K    1.0K      0B   100%       0     0  100%   /dev
            zroot/tmp             437G    180K    437G     0%      31  917M    0%   /tmp
            zroot                 437G     88K    437G     0%       7  917M    0%   /zroot
            zroot/var             437G     16M    437G     0%     203  917M    0%   /var
            bootpool              1.9G    176M    1.7G     9%     252  3.5M    0%   /bootpool
            /dev/md0              3.4M    3.4M   -260K   108%      37   985    4%   /var/run
            devfs                 1.0K    1.0K      0B   100%       0     0  100%   /var/dhcpd/dev
            

            why have /dev/md0 used 108%:

            [2.5.1-RELEASE][root@edge.localdomain]/root: du -sch /var/run/*
              0B    /var/run/check_reload_status
            4.0K    /var/run/cron.pid
            4.0K    /var/run/devd.pid
              0B    /var/run/devd.pipe
              0B    /var/run/devd.seqpacket.pipe
              0B    /var/run/dmesg.boot
            4.0K    /var/run/dpinger_WAN_PPPOE~83.221.235.65~193.98.112.4.pid
              0B    /var/run/dpinger_WAN_PPPOE~83.221.235.65~193.98.112.4.sock
            4.0K    /var/run/expire_accounts.pid
             12K    /var/run/filter_reload_status
            4.0K    /var/run/filterlog.pid
            4.0K    /var/run/ld-elf.so.hints
            4.0K    /var/run/ld-elf32.so.hints
              0B    /var/run/log
              0B    /var/run/logpriv
            4.0K    /var/run/nginx-webConfigurator.pid
            4.0K    /var/run/ntpd.pid
              0B    /var/run/pcscd.comm
            4.0K    /var/run/pcscd.pid
            4.0K    /var/run/pfSense_version
            4.0K    /var/run/pfSense_version.rc
            3.3M    /var/run/php-fpm.core
            4.0K    /var/run/php-fpm.pid
              0B    /var/run/php-fpm.socket
            4.0K    /var/run/ping_hosts.pid
            4.0K    /var/run/pppoe_wan.pid
            4.0K    /var/run/snmpd.pid
              0B    /var/run/snmpd.sock
            4.0K    /var/run/sshd.pid
            4.0K    /var/run/syslog.pid
            4.0K    /var/run/unbound.pid
            4.0K    /var/run/update_alias_url_data.pid
            4.0K    /var/run/updaterrd.sh.pid
              0B    /var/run/utmp
            4.0K    /var/run/utx.active
            3.4M    total
            
            

            I have on "/" 437 GB free with 917M inodes.

            [2.5.1-RELEASE][root@edge.localdomain]/root: zpool list zroot
            NAME    SIZE  ALLOC   FREE  CKPOINT  EXPANDSZ   FRAG    CAP  DEDUP  HEALTH  ALTROOT
            zroot   452G   690M   451G        -         -     0%     0%  1.00x  ONLINE  -
            
            [2.5.1-RELEASE][root@edge.localdomain]/root: smartctl -a /dev/ada0
            smartctl 7.2 2020-12-30 r5155 [FreeBSD 11.3-STABLE amd64] (local build)
            Copyright (C) 2002-20, Bruce Allen, Christian Franke, www.smartmontools.org
            
            === START OF INFORMATION SECTION ===
            Model Family:     Western Digital Black Mobile
            Device Model:     WDC WD5000LPLX-21ZNTT0
            Serial Number:    WD-WX31A873XYT6
            LU WWN Device Id: 5 0014ee 65d37823f
            Firmware Version: 01.01A01
            User Capacity:    500,107,862,016 bytes [500 GB]
            Sector Sizes:     512 bytes logical, 4096 bytes physical
            Rotation Rate:    7200 rpm
            Device is:        In smartctl database [for details use: -P show]
            ATA Version is:   ACS-2, ACS-3 T13/2161-D revision 3b
            SATA Version is:  SATA 3.1, 6.0 Gb/s (current: 6.0 Gb/s)
            Local Time is:    Mon Jun 21 09:55:00 2021 CEST
            SMART support is: Available - device has SMART capability.
            SMART support is: Enabled
            
            === START OF READ SMART DATA SECTION ===
            SMART overall-health self-assessment test result: PASSED
            
            General SMART Values:
            Offline data collection status:  (0x00) Offline data collection activity
                                                    was never started.
                                                    Auto Offline Data Collection: Disabled.
            Self-test execution status:      (   0) The previous self-test routine completed
                                                    without error or no self-test has ever
                                                    been run.
            Total time to complete Offline
            data collection:                ( 6900) seconds.
            Offline data collection
            capabilities:                    (0x7b) SMART execute Offline immediate.
                                                    Auto Offline data collection on/off support.
                                                    Suspend Offline collection upon new
                                                    command.
                                                    Offline surface scan supported.
                                                    Self-test supported.
                                                    Conveyance Self-test supported.
                                                    Selective Self-test supported.
            SMART capabilities:            (0x0003) Saves SMART data before entering
                                                    power-saving mode.
                                                    Supports SMART auto save timer.
            Error logging capability:        (0x01) Error logging supported.
                                                    General Purpose Logging supported.
            Short self-test routine
            recommended polling time:        (   2) minutes.
            Extended self-test routine
            recommended polling time:        (  81) minutes.
            Conveyance self-test routine
            recommended polling time:        (   5) minutes.
            SCT capabilities:              (0x3035) SCT Status supported.
                                                    SCT Feature Control supported.
                                                    SCT Data Table supported.
            
            SMART Attributes Data Structure revision number: 16
            Vendor Specific SMART Attributes with Thresholds:
            ID# ATTRIBUTE_NAME          FLAG     VALUE WORST THRESH TYPE      UPDATED  WHEN_FAILED RAW_VALUE
              1 Raw_Read_Error_Rate     0x002f   200   200   051    Pre-fail  Always       -       0
              3 Spin_Up_Time            0x0027   100   253   021    Pre-fail  Always       -       0
              4 Start_Stop_Count        0x0032   100   100   000    Old_age   Always       -       5
              5 Reallocated_Sector_Ct   0x0033   200   200   140    Pre-fail  Always       -       0
              7 Seek_Error_Rate         0x002e   200   200   000    Old_age   Always       -       1
              9 Power_On_Hours          0x0032   099   099   000    Old_age   Always       -       993
             10 Spin_Retry_Count        0x0032   100   253   000    Old_age   Always       -       0
             11 Calibration_Retry_Count 0x0032   100   253   000    Old_age   Always       -       0
             12 Power_Cycle_Count       0x0032   100   100   000    Old_age   Always       -       5
            192 Power-Off_Retract_Count 0x0032   114   114   000    Old_age   Always       -       64761
            193 Load_Cycle_Count        0x0032   001   001   000    Old_age   Always       -       1860326
            194 Temperature_Celsius     0x0022   106   097   000    Old_age   Always       -       37
            196 Reallocated_Event_Count 0x0032   200   200   000    Old_age   Always       -       0
            197 Current_Pending_Sector  0x0032   200   200   000    Old_age   Always       -       0
            198 Offline_Uncorrectable   0x0030   100   253   000    Old_age   Offline      -       0
            199 UDMA_CRC_Error_Count    0x0032   200   200   000    Old_age   Always       -       0
            200 Multi_Zone_Error_Rate   0x0008   100   253   000    Old_age   Offline      -       0
            
            SMART Error Log Version: 1
            No Errors Logged
            
            

            What can I do please?

            1 Reply Last reply Reply Quote 0
            • M Offline
              mer
              last edited by

              /dev/md0 is a memory device, not a real file system, so it's not peristent. If you look at your second, there is a corefile from php-fpm; that is why it's full.

              The question is why is that crashing? There should be a clue in a log file somewhere.
              But you could ssh in, remove the corefile and see if you can manually restart the web interface.

              D 1 Reply Last reply Reply Quote 0
              • D Offline
                digidax @mer
                last edited by

                @mer
                removing the core file and rebooting doesn't solve the problem. But I think, the upgrade process was not done for the kernel packages:

                [2.5.1-RELEASE][root@edge.localdomain]/root: uname -a
                FreeBSD edge.localdomain 11.3-STABLE FreeBSD 11.3-STABLE #243 abf8cba50ce(RELENG_2_4_5): Tue Jun  2 17:53:37 EDT 2020     root@buildbot1-nyi.netgate.com:/build/ce-crossbuild-245/obj/amd64/YNx4Qq3j/build/ce-crossbuild-245/sources/FreeBSD-src/sys/pfSense  amd64
                [2.5.1-RELEASE][root@edge.localdomain]/root: pkg info | grep -i kernel
                bwi-firmware-kmod-3.130.20     Broadcom AirForce IEEE 802.11 Firmware Kernel Module
                pfSense-kernel-pfSense-2.5.1   pfSense kernel (pfSense)
                
                

                RELENG_2_4_5 != pfSense-kernel-pfSense-2.5.1

                Am I right? But:

                [2.5.1-RELEASE][root@edge.localdomain]/root: pkg-static version -vL=
                Updating pfSense-core repository catalogue...
                pfSense-core repository is up to date.
                Updating pfSense repository catalogue...
                pfSense repository is up to date.
                All repositories are up to date.
                
                

                How can I force updateing the kernel?

                1 Reply Last reply Reply Quote 0
                • M Offline
                  mer
                  last edited by

                  It sounds like the upgrade did not complete.
                  Forcing it? Not sure.
                  If this is a Netgate device, the answer may be to open a ticket to get the correct image and reinstall.
                  If it's not a Netgate device, the answer may be to manually download the 2.5.1 image and reinstall.

                  Others may have a better answer.

                  D 1 Reply Last reply Reply Quote 0
                  • D Offline
                    digidax @mer
                    last edited by digidax

                    @mer It's a Intel ATOM Board with a SATA drive.

                    M 1 Reply Last reply Reply Quote 1
                    • M Offline
                      mer @digidax
                      last edited by

                      @digidax Ok, that rules out an offical image from Netgate support, so I agree with @jimp above, I think you're at the point of wipe, reinstall, rebuild with the latest 2.5.1 image.

                      D 1 Reply Last reply Reply Quote 1
                      • D Offline
                        digidax @mer
                        last edited by

                        @mer
                        Okay, will wait some days and then do so. Thanks a lot.

                        1 Reply Last reply Reply Quote 0
                        • First post
                          Last post
                        Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.