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    Diagnostics ARP Table 504 Nginx Gateway Timeout

    Scheduled Pinned Locked Moved General pfSense Questions
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    • L
      lddj9090 @johnpoz
      last edited by

      @johnpoz
      Alright, I will investigate further and talk back to you later. Thanks for the support so far!

      stephenw10S 1 Reply Last reply Reply Quote 0
      • stephenw10S
        stephenw10 Netgate Administrator @lddj9090
        last edited by

        @lddj9090 Do you actually have WAN side ARP entries with public IPs?

        Are they eventually being resolved by reverse DNS?

        Could a completely different problem than @manicmoose had.

        Steve

        L 1 Reply Last reply Reply Quote 0
        • jimpJ
          jimp Rebel Alliance Developer Netgate
          last edited by

          Last time someone was seeing ARP for random hosts on WAN it was from having their subnet mask on the WAN interface set to something ridiculous like 0 instead of what it should have been (e.g. 24, 29, etc.)

          If your WAN is set to a static address, double check your IP address and subnet mask settings.

          Whatever is upstream may be answering ARP for anything with its own MAC. That's unusual but not unheard of.

          Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

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          • L
            lddj9090 @stephenw10
            last edited by

            @stephenw10

            As far as I am aware, there aren't any public IP in my ARP output.

            Here is a snippet of the ARP -a output: arp_snippet_pfsense.txt

            We do have high availability sync enabled. As well as a bunch of Virtual IPs (CARP). Even though they all seem to be configured correctly, could that cause something unexpected?

            1 Reply Last reply Reply Quote 0
            • L
              lddj9090 @jimp
              last edited by

              @jimp

              I double-checked the WAN Interfaces static address settings, they are all setup correctly.

              2c157b07-369d-4874-b3d5-8248069b797f-image.png

              johnpozJ 1 Reply Last reply Reply Quote 1
              • johnpozJ
                johnpoz LAYER 8 Global Moderator @lddj9090
                last edited by

                And how many entries in your arp table? 1000's ??

                An intelligent man is sometimes forced to be drunk to spend time with his fools
                If you get confused: Listen to the Music Play
                Please don't Chat/PM me for help, unless mod related
                SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                • L
                  lddj9090 @johnpoz
                  last edited by

                  @johnpoz
                  254

                  johnpozJ 1 Reply Last reply Reply Quote 0
                  • johnpozJ
                    johnpoz LAYER 8 Global Moderator @lddj9090
                    last edited by

                    Then I doubt your problem is related to what the other poster was seeing in slow downs do to trying to resolve public IP names.

                    Is pfsense not dhcp or dns for this network - where resolving names could be hindered, for ptr?

                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                    If you get confused: Listen to the Music Play
                    Please don't Chat/PM me for help, unless mod related
                    SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                    L 1 Reply Last reply Reply Quote 0
                    • L
                      lddj9090 @johnpoz
                      last edited by

                      @johnpoz said in Diagnostics ARP Table 504 Nginx Gateway Timeout:

                      hindered

                      Pfsense is DHCP for certain networks, not for all though. Also pfsense handles DNS request from our internal DNS server, so we can use DNS blocklists.

                      Pfsense DNS Override has active settings for some domains. Could there be an issue?

                      johnpozJ 1 Reply Last reply Reply Quote 0
                      • johnpozJ
                        johnpoz LAYER 8 Global Moderator @lddj9090
                        last edited by

                        how long does it take to display your arp -a table?

                        from a cmd line? Where @stephenw10 was saying there could be a delay in the table being displayed is lots and lots of IPs in the mac that could not resolve, or take a while to resolve via external dns because they were public, and would do a public PTR query for their names.

                        If you have directly attached network to pfsense, so it has devices in its mac table - but the dns for these is somewhere downstream or upstream that pfsense has a problem resolving - then guess this could cause a delay in the output of your mac address table. Which could cause a timeout in the gui, etc.

                        But with only a few hundred entries and local dns, etc.. I don't see how that could be a problem.. When from say ssh you do a arp -a for your arp table how fast does it display?

                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                        If you get confused: Listen to the Music Play
                        Please don't Chat/PM me for help, unless mod related
                        SG-4860 24.11 | Lab VMs 2.7.2, 24.11

                        L 1 Reply Last reply Reply Quote 0
                        • jimpJ
                          jimp Rebel Alliance Developer Netgate
                          last edited by

                          You could edit the source and disable DNS for the page. There should probably be an option on that page to disable it anyhow since it really does not scale well.

                          diff --git a/src/usr/local/pfSense/include/www/diag_arp.inc b/src/usr/local/pfSense/include/www/diag_arp.inc
                          index 568657f2ff..eed0b38eb2 100644
                          --- a/src/usr/local/pfSense/include/www/diag_arp.inc
                          +++ b/src/usr/local/pfSense/include/www/diag_arp.inc
                          @@ -88,7 +88,7 @@ function prepare_ARP_table($json = false) {
                                  // Resolve hostnames and replace Z_ with "".  The intention
                                  // is to sort the list by hostnames, alpha and then the non
                                  // resolvable addresses will appear last in the list.
                          -       $dnsavailable=1;
                          +       $dnsavailable=0;
                                  $dns = trim(_getHostName("", "8.8.8.8"));
                                  if ($dns == "") {
                                          $dns = trim(_getHostName("", "8.8.4.4"));
                          
                          

                          Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

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                          L 1 Reply Last reply Reply Quote 0
                          • L
                            lddj9090 @johnpoz
                            last edited by

                            @johnpoz said in Diagnostics ARP Table 504 Nginx Gateway Timeout:

                            mac that could not resolve

                            Is it possible to see which ARP requests could not be resolved or have to be resolved external?

                            And how to figure out if pfsense has a problem resolving devices in its mac table? As I think this has to be the case. Pfsense has direct attached network.

                            It takes about 3-5 minutes to display the ARP -a command output via ssh. Also when I check the output, I just see IP/Macs form our network (different VLANs).

                            johnpozJ 1 Reply Last reply Reply Quote 0
                            • L
                              lddj9090 @jimp
                              last edited by

                              @jimp
                              What do you mean by "disable DNS for the page"?

                              jimpJ 1 Reply Last reply Reply Quote 0
                              • L
                                lddj9090
                                last edited by

                                I am now on a holiday, will check on it when I am back. Thanks for the support so far.

                                1 Reply Last reply Reply Quote 0
                                • jimpJ
                                  jimp Rebel Alliance Developer Netgate @lddj9090
                                  last edited by

                                  @lddj9090 said in Diagnostics ARP Table 504 Nginx Gateway Timeout:

                                  @jimp
                                  What do you mean by "disable DNS for the page"?

                                  It will stop the page from using DNS to resolve hostnames. DNS resolution is almost certainly what is slowing it down.

                                  Instead you'll just get a list of the MAC addresses and IP addresses without the hostnames.

                                  Remember: Upvote with the ๐Ÿ‘ button for any user/post you find to be helpful, informative, or deserving of recognition!

                                  Need help fast? Netgate Global Support!

                                  Do not Chat/PM for help!

                                  L 1 Reply Last reply Reply Quote 2
                                  • johnpozJ
                                    johnpoz LAYER 8 Global Moderator @lddj9090
                                    last edited by johnpoz

                                    @lddj9090 said in Diagnostics ARP Table 504 Nginx Gateway Timeout:

                                    figure out if pfsense has a problem resolving devices in its mac table?

                                    By why which IP/mac combo's don't show a name.. And where that could/should resolve, etc.

                                    example

                                    Here is snip of mine. There are a few that don't resolve - but most of them do.

                                    [21.05-RELEASE][admin@sg4860.local.lan]/root: arp -a
                                    ? (192.168.6.106) at 8a:75:de:b2:b7:bd on igb2.6 expires in 1166 seconds [vlan]
                                    ? (192.168.6.104) at 64:79:f0:d6:60:50 on igb2.6 expires in 1186 seconds [vlan]
                                    ? (192.168.6.105) at 38:80:df:f4:23:43 on igb2.6 expires in 1194 seconds [vlan]
                                    sg4860.wguest.local.lan (192.168.6.253) at 00:08:a2:0c:e6:20 on igb2.6 permanent [vlan]
                                    Alexa-Kitchen.local.lan (192.168.4.76) at a0:d0:dc:56:53:42 on igb2.4 expires in 1101 seconds [vlan]
                                    Alexa-Bedroom.local.lan (192.168.4.77) at 40:a9:cf:c2:b0:99 on igb2.4 expires in 974 seconds [vlan]
                                    alexa-show.local.lan (192.168.4.78) at b8:5f:98:0e:22:14 on igb2.4 expires in 653 seconds [vlan]
                                    Alexa-cpu.local.lan (192.168.4.79) at b4:7c:9c:a8:d5:f0 on igb2.4 expires in 1198 seconds [vlan]
                                    island2.local.lan (192.168.4.72) at 18:69:d8:39:e4:23 on igb2.4 expires in 944 seconds [vlan]
                                    ? (192.168.4.203) at 9a:4c:a7:b3:8f:31 on igb2.4 expires in 1000 seconds [vlan]
                                    island1.local.lan (192.168.4.71) at 18:69:d8:3a:03:cd on igb2.4 expires in 1194 seconds [vlan]
                                    nightstand.local.lan (192.168.4.65) at 68:57:2d:98:38:84 on igb2.4 expires in 981 seconds [vlan]
                                    office1.local.lan (192.168.4.61) at 68:57:2d:98:39:14 on igb2.4 expires in 900 seconds [vlan]
                                    sg4860.wpsk.local.lan (192.168.4.253) at 00:08:a2:0c:e6:20 on igb2.4 permanent [vlan]
                                    office2.local.lan (192.168.4.62) at 68:57:2d:98:36:83 on igb2.4 expires in 1136 seconds [vlan]
                                    office3.local.lan (192.168.4.63) at 68:57:2d:98:28:22 on igb2.4 expires in 925 seconds [vlan]
                                    end-table.local.lan (192.168.4.56) at d4:a6:51:cf:c5:45 on igb2.4 expires in 928 seconds [vlan]
                                    guestroom.local.lan (192.168.4.57) at 18:69:d8:39:f7:e9 on igb2.4 expires in 1001 seconds [vlan]
                                    S30.local.lan (192.168.4.89) at 88:3f:4a:f0:cb:9c on igb2.4 expires in 1115 seconds [vlan]
                                    hall1.local.lan (192.168.4.58) at d4:a6:51:d1:a2:8a on igb2.4 expires in 1055 seconds [vlan]
                                    hall2.local.lan (192.168.4.59) at d4:a6:51:d2:0b:d4 on igb2.4 expires in 909 seconds [vlan]
                                    D2.local.lan (192.168.4.52) at 18:69:d8:3a:08:d8 on igb2.4 expires in 931 seconds [vlan]
                                    D3.local.lan (192.168.4.53) at 18:69:d8:39:d9:f4 on igb2.4 expires in 922 seconds [vlan]
                                    D4.local.lan (192.168.4.54) at 18:69:d8:39:f2:ca on igb2.4 expires in 1198 seconds [vlan]
                                    D5.local.lan (192.168.4.55) at 18:69:d8:39:ed:ba on igb2.4 expires in 1194 seconds [vlan]
                                    

                                    I haven't gotten around to setting up some of them with reservations, and those do not resolve. I will fix that at some point, etc.

                                    But if you had hundreds of these that do not resolve - and its trying then sure that could cause a delay in the output..

                                    The simple solution is prob just do as shown and disable the dns part of arp table. See if I do with -n -a, none of mine resolve

                                    [21.05-RELEASE][admin@sg4860.local.lan]/root: arp -n -a
                                    ? (192.168.6.106) at 8a:75:de:b2:b7:bd on igb2.6 expires in 1183 seconds [vlan]
                                    ? (192.168.6.104) at 64:79:f0:d6:60:50 on igb2.6 expires in 1169 seconds [vlan]
                                    ? (192.168.6.105) at 38:80:df:f4:23:43 on igb2.6 expires in 1140 seconds [vlan]
                                    ? (192.168.6.253) at 00:08:a2:0c:e6:20 on igb2.6 permanent [vlan]
                                    ? (192.168.4.76) at a0:d0:dc:56:53:42 on igb2.4 expires in 1049 seconds [vlan]
                                    ? (192.168.4.77) at 40:a9:cf:c2:b0:99 on igb2.4 expires in 1167 seconds [vlan]
                                    ? (192.168.4.78) at b8:5f:98:0e:22:14 on igb2.4 expires in 456 seconds [vlan]
                                    ? (192.168.4.79) at b4:7c:9c:a8:d5:f0 on igb2.4 expires in 1158 seconds [vlan]
                                    ? (192.168.4.72) at 18:69:d8:39:e4:23 on igb2.4 expires in 1048 seconds [vlan]
                                    ? (192.168.4.203) at 9a:4c:a7:b3:8f:31 on igb2.4 expires in 1006 seconds [vlan]
                                    ? (192.168.4.71) at 18:69:d8:3a:03:cd on igb2.4 expires in 997 seconds [vlan]
                                    ? (192.168.4.65) at 68:57:2d:98:38:84 on igb2.4 expires in 1084 seconds [vlan]
                                    ? (192.168.4.61) at 68:57:2d:98:39:14 on igb2.4 expires in 1004 seconds [vlan]
                                    ? (192.168.4.253) at 00:08:a2:0c:e6:20 on igb2.4 permanent [vlan]
                                    ? (192.168.4.62) at 68:57:2d:98:36:83 on igb2.4 expires in 939 seconds [vlan]
                                    ? (192.168.4.63) at 68:57:2d:98:28:22 on igb2.4 expires in 1028 seconds [vlan]
                                    ? (192.168.4.56) at d4:a6:51:cf:c5:45 on igb2.4 expires in 1032 seconds [vlan]
                                    ? (192.168.4.57) at 18:69:d8:39:f7:e9 on igb2.4 expires in 1106 seconds [vlan]
                                    ? (192.168.4.89) at 88:3f:4a:f0:cb:9c on igb2.4 expires in 918 seconds [vlan]
                                    ? (192.168.4.58) at d4:a6:51:d1:a2:8a on igb2.4 expires in 858 seconds [vlan]
                                    ? (192.168.4.59) at d4:a6:51:d2:0b:d4 on igb2.4 expires in 1013 seconds [vlan]
                                    ? (192.168.4.52) at 18:69:d8:3a:08:d8 on igb2.4 expires in 1035 seconds [vlan]
                                    ? (192.168.4.53) at 18:69:d8:39:d9:f4 on igb2.4 expires in 1026 seconds [vlan]
                                    ? (192.168.4.54) at 18:69:d8:39:f2:ca on igb2.4 expires in 1001 seconds [vlan]
                                    ? (192.168.4.55) at 18:69:d8:39:ed:ba on igb2.4 expires in 997 seconds [vlan]
                                    

                                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                                    If you get confused: Listen to the Music Play
                                    Please don't Chat/PM me for help, unless mod related
                                    SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                                    • L
                                      lddj9090 @jimp
                                      last edited by

                                      @jimp

                                      0793471e-97e6-46b7-8986-71fbc3dff36f-image.png

                                      After deleting some DNS Override entries, the GUI ARP table shows up without any problems. Seem to have fixed the issue!

                                      Thanks a lot for the outstanding support.

                                      johnpozJ 1 Reply Last reply Reply Quote 0
                                      • johnpozJ
                                        johnpoz LAYER 8 Global Moderator @lddj9090
                                        last edited by

                                        Well your PTR zone there - yeah if you were asking some other NS to resolve the ptrs - and it didn't know them or you couldn't actually talk to that NS then yeah you could have issues when your trying to resolve hundreds of IPs to their names..

                                        An intelligent man is sometimes forced to be drunk to spend time with his fools
                                        If you get confused: Listen to the Music Play
                                        Please don't Chat/PM me for help, unless mod related
                                        SG-4860 24.11 | Lab VMs 2.7.2, 24.11

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                                        • L
                                          lddj9090 @johnpoz
                                          last edited by

                                          @johnpoz
                                          Exactly, I think not beeing able to resolve the IP's caused the problem in the end. Thanks for your help mate!

                                          L 1 Reply Last reply Reply Quote 0
                                          • L
                                            lddj9090 @lddj9090
                                            last edited by

                                            Alright, to clarify for other users who may have problems with this:

                                            Configuration under DNS Resolver -> General Settings -> Domain Overrides looked like:

                                            Domain:
                                            18.16.172-in.addr.arpa (our VLAN)

                                            Lookup Server IP Address:
                                            172.16.18.1 (Pfsense interface for this VLAN)

                                            The reason I configured it like this was, I wanted that clients from that VLAN do not use an outside lookup server. Instead, using our Pfsense itself.

                                            After deleting this entry, the ARP table shows up nicely.

                                            johnpozJ 1 Reply Last reply Reply Quote 0
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