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    Diagnostics ARP Table 504 Nginx Gateway Timeout

    Scheduled Pinned Locked Moved General pfSense Questions
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    • L
      lddj9090 @jimp
      last edited by

      @jimp

      I double-checked the WAN Interfaces static address settings, they are all setup correctly.

      2c157b07-369d-4874-b3d5-8248069b797f-image.png

      johnpozJ 1 Reply Last reply Reply Quote 1
      • johnpozJ
        johnpoz LAYER 8 Global Moderator @lddj9090
        last edited by

        And how many entries in your arp table? 1000's ??

        An intelligent man is sometimes forced to be drunk to spend time with his fools
        If you get confused: Listen to the Music Play
        Please don't Chat/PM me for help, unless mod related
        SG-4860 24.11 | Lab VMs 2.8, 24.11

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        • L
          lddj9090 @johnpoz
          last edited by

          @johnpoz
          254

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          • johnpozJ
            johnpoz LAYER 8 Global Moderator @lddj9090
            last edited by

            Then I doubt your problem is related to what the other poster was seeing in slow downs do to trying to resolve public IP names.

            Is pfsense not dhcp or dns for this network - where resolving names could be hindered, for ptr?

            An intelligent man is sometimes forced to be drunk to spend time with his fools
            If you get confused: Listen to the Music Play
            Please don't Chat/PM me for help, unless mod related
            SG-4860 24.11 | Lab VMs 2.8, 24.11

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            • L
              lddj9090 @johnpoz
              last edited by

              @johnpoz said in Diagnostics ARP Table 504 Nginx Gateway Timeout:

              hindered

              Pfsense is DHCP for certain networks, not for all though. Also pfsense handles DNS request from our internal DNS server, so we can use DNS blocklists.

              Pfsense DNS Override has active settings for some domains. Could there be an issue?

              johnpozJ 1 Reply Last reply Reply Quote 0
              • johnpozJ
                johnpoz LAYER 8 Global Moderator @lddj9090
                last edited by

                how long does it take to display your arp -a table?

                from a cmd line? Where @stephenw10 was saying there could be a delay in the table being displayed is lots and lots of IPs in the mac that could not resolve, or take a while to resolve via external dns because they were public, and would do a public PTR query for their names.

                If you have directly attached network to pfsense, so it has devices in its mac table - but the dns for these is somewhere downstream or upstream that pfsense has a problem resolving - then guess this could cause a delay in the output of your mac address table. Which could cause a timeout in the gui, etc.

                But with only a few hundred entries and local dns, etc.. I don't see how that could be a problem.. When from say ssh you do a arp -a for your arp table how fast does it display?

                An intelligent man is sometimes forced to be drunk to spend time with his fools
                If you get confused: Listen to the Music Play
                Please don't Chat/PM me for help, unless mod related
                SG-4860 24.11 | Lab VMs 2.8, 24.11

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                • jimpJ
                  jimp Rebel Alliance Developer Netgate
                  last edited by

                  You could edit the source and disable DNS for the page. There should probably be an option on that page to disable it anyhow since it really does not scale well.

                  diff --git a/src/usr/local/pfSense/include/www/diag_arp.inc b/src/usr/local/pfSense/include/www/diag_arp.inc
                  index 568657f2ff..eed0b38eb2 100644
                  --- a/src/usr/local/pfSense/include/www/diag_arp.inc
                  +++ b/src/usr/local/pfSense/include/www/diag_arp.inc
                  @@ -88,7 +88,7 @@ function prepare_ARP_table($json = false) {
                          // Resolve hostnames and replace Z_ with "".  The intention
                          // is to sort the list by hostnames, alpha and then the non
                          // resolvable addresses will appear last in the list.
                  -       $dnsavailable=1;
                  +       $dnsavailable=0;
                          $dns = trim(_getHostName("", "8.8.8.8"));
                          if ($dns == "") {
                                  $dns = trim(_getHostName("", "8.8.4.4"));
                  
                  

                  Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

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                  • L
                    lddj9090 @johnpoz
                    last edited by

                    @johnpoz said in Diagnostics ARP Table 504 Nginx Gateway Timeout:

                    mac that could not resolve

                    Is it possible to see which ARP requests could not be resolved or have to be resolved external?

                    And how to figure out if pfsense has a problem resolving devices in its mac table? As I think this has to be the case. Pfsense has direct attached network.

                    It takes about 3-5 minutes to display the ARP -a command output via ssh. Also when I check the output, I just see IP/Macs form our network (different VLANs).

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                    • L
                      lddj9090 @jimp
                      last edited by

                      @jimp
                      What do you mean by "disable DNS for the page"?

                      jimpJ 1 Reply Last reply Reply Quote 0
                      • L
                        lddj9090
                        last edited by

                        I am now on a holiday, will check on it when I am back. Thanks for the support so far.

                        1 Reply Last reply Reply Quote 0
                        • jimpJ
                          jimp Rebel Alliance Developer Netgate @lddj9090
                          last edited by

                          @lddj9090 said in Diagnostics ARP Table 504 Nginx Gateway Timeout:

                          @jimp
                          What do you mean by "disable DNS for the page"?

                          It will stop the page from using DNS to resolve hostnames. DNS resolution is almost certainly what is slowing it down.

                          Instead you'll just get a list of the MAC addresses and IP addresses without the hostnames.

                          Remember: Upvote with the 👍 button for any user/post you find to be helpful, informative, or deserving of recognition!

                          Need help fast? Netgate Global Support!

                          Do not Chat/PM for help!

                          L 1 Reply Last reply Reply Quote 2
                          • johnpozJ
                            johnpoz LAYER 8 Global Moderator @lddj9090
                            last edited by johnpoz

                            @lddj9090 said in Diagnostics ARP Table 504 Nginx Gateway Timeout:

                            figure out if pfsense has a problem resolving devices in its mac table?

                            By why which IP/mac combo's don't show a name.. And where that could/should resolve, etc.

                            example

                            Here is snip of mine. There are a few that don't resolve - but most of them do.

                            [21.05-RELEASE][admin@sg4860.local.lan]/root: arp -a
                            ? (192.168.6.106) at 8a:75:de:b2:b7:bd on igb2.6 expires in 1166 seconds [vlan]
                            ? (192.168.6.104) at 64:79:f0:d6:60:50 on igb2.6 expires in 1186 seconds [vlan]
                            ? (192.168.6.105) at 38:80:df:f4:23:43 on igb2.6 expires in 1194 seconds [vlan]
                            sg4860.wguest.local.lan (192.168.6.253) at 00:08:a2:0c:e6:20 on igb2.6 permanent [vlan]
                            Alexa-Kitchen.local.lan (192.168.4.76) at a0:d0:dc:56:53:42 on igb2.4 expires in 1101 seconds [vlan]
                            Alexa-Bedroom.local.lan (192.168.4.77) at 40:a9:cf:c2:b0:99 on igb2.4 expires in 974 seconds [vlan]
                            alexa-show.local.lan (192.168.4.78) at b8:5f:98:0e:22:14 on igb2.4 expires in 653 seconds [vlan]
                            Alexa-cpu.local.lan (192.168.4.79) at b4:7c:9c:a8:d5:f0 on igb2.4 expires in 1198 seconds [vlan]
                            island2.local.lan (192.168.4.72) at 18:69:d8:39:e4:23 on igb2.4 expires in 944 seconds [vlan]
                            ? (192.168.4.203) at 9a:4c:a7:b3:8f:31 on igb2.4 expires in 1000 seconds [vlan]
                            island1.local.lan (192.168.4.71) at 18:69:d8:3a:03:cd on igb2.4 expires in 1194 seconds [vlan]
                            nightstand.local.lan (192.168.4.65) at 68:57:2d:98:38:84 on igb2.4 expires in 981 seconds [vlan]
                            office1.local.lan (192.168.4.61) at 68:57:2d:98:39:14 on igb2.4 expires in 900 seconds [vlan]
                            sg4860.wpsk.local.lan (192.168.4.253) at 00:08:a2:0c:e6:20 on igb2.4 permanent [vlan]
                            office2.local.lan (192.168.4.62) at 68:57:2d:98:36:83 on igb2.4 expires in 1136 seconds [vlan]
                            office3.local.lan (192.168.4.63) at 68:57:2d:98:28:22 on igb2.4 expires in 925 seconds [vlan]
                            end-table.local.lan (192.168.4.56) at d4:a6:51:cf:c5:45 on igb2.4 expires in 928 seconds [vlan]
                            guestroom.local.lan (192.168.4.57) at 18:69:d8:39:f7:e9 on igb2.4 expires in 1001 seconds [vlan]
                            S30.local.lan (192.168.4.89) at 88:3f:4a:f0:cb:9c on igb2.4 expires in 1115 seconds [vlan]
                            hall1.local.lan (192.168.4.58) at d4:a6:51:d1:a2:8a on igb2.4 expires in 1055 seconds [vlan]
                            hall2.local.lan (192.168.4.59) at d4:a6:51:d2:0b:d4 on igb2.4 expires in 909 seconds [vlan]
                            D2.local.lan (192.168.4.52) at 18:69:d8:3a:08:d8 on igb2.4 expires in 931 seconds [vlan]
                            D3.local.lan (192.168.4.53) at 18:69:d8:39:d9:f4 on igb2.4 expires in 922 seconds [vlan]
                            D4.local.lan (192.168.4.54) at 18:69:d8:39:f2:ca on igb2.4 expires in 1198 seconds [vlan]
                            D5.local.lan (192.168.4.55) at 18:69:d8:39:ed:ba on igb2.4 expires in 1194 seconds [vlan]
                            

                            I haven't gotten around to setting up some of them with reservations, and those do not resolve. I will fix that at some point, etc.

                            But if you had hundreds of these that do not resolve - and its trying then sure that could cause a delay in the output..

                            The simple solution is prob just do as shown and disable the dns part of arp table. See if I do with -n -a, none of mine resolve

                            [21.05-RELEASE][admin@sg4860.local.lan]/root: arp -n -a
                            ? (192.168.6.106) at 8a:75:de:b2:b7:bd on igb2.6 expires in 1183 seconds [vlan]
                            ? (192.168.6.104) at 64:79:f0:d6:60:50 on igb2.6 expires in 1169 seconds [vlan]
                            ? (192.168.6.105) at 38:80:df:f4:23:43 on igb2.6 expires in 1140 seconds [vlan]
                            ? (192.168.6.253) at 00:08:a2:0c:e6:20 on igb2.6 permanent [vlan]
                            ? (192.168.4.76) at a0:d0:dc:56:53:42 on igb2.4 expires in 1049 seconds [vlan]
                            ? (192.168.4.77) at 40:a9:cf:c2:b0:99 on igb2.4 expires in 1167 seconds [vlan]
                            ? (192.168.4.78) at b8:5f:98:0e:22:14 on igb2.4 expires in 456 seconds [vlan]
                            ? (192.168.4.79) at b4:7c:9c:a8:d5:f0 on igb2.4 expires in 1158 seconds [vlan]
                            ? (192.168.4.72) at 18:69:d8:39:e4:23 on igb2.4 expires in 1048 seconds [vlan]
                            ? (192.168.4.203) at 9a:4c:a7:b3:8f:31 on igb2.4 expires in 1006 seconds [vlan]
                            ? (192.168.4.71) at 18:69:d8:3a:03:cd on igb2.4 expires in 997 seconds [vlan]
                            ? (192.168.4.65) at 68:57:2d:98:38:84 on igb2.4 expires in 1084 seconds [vlan]
                            ? (192.168.4.61) at 68:57:2d:98:39:14 on igb2.4 expires in 1004 seconds [vlan]
                            ? (192.168.4.253) at 00:08:a2:0c:e6:20 on igb2.4 permanent [vlan]
                            ? (192.168.4.62) at 68:57:2d:98:36:83 on igb2.4 expires in 939 seconds [vlan]
                            ? (192.168.4.63) at 68:57:2d:98:28:22 on igb2.4 expires in 1028 seconds [vlan]
                            ? (192.168.4.56) at d4:a6:51:cf:c5:45 on igb2.4 expires in 1032 seconds [vlan]
                            ? (192.168.4.57) at 18:69:d8:39:f7:e9 on igb2.4 expires in 1106 seconds [vlan]
                            ? (192.168.4.89) at 88:3f:4a:f0:cb:9c on igb2.4 expires in 918 seconds [vlan]
                            ? (192.168.4.58) at d4:a6:51:d1:a2:8a on igb2.4 expires in 858 seconds [vlan]
                            ? (192.168.4.59) at d4:a6:51:d2:0b:d4 on igb2.4 expires in 1013 seconds [vlan]
                            ? (192.168.4.52) at 18:69:d8:3a:08:d8 on igb2.4 expires in 1035 seconds [vlan]
                            ? (192.168.4.53) at 18:69:d8:39:d9:f4 on igb2.4 expires in 1026 seconds [vlan]
                            ? (192.168.4.54) at 18:69:d8:39:f2:ca on igb2.4 expires in 1001 seconds [vlan]
                            ? (192.168.4.55) at 18:69:d8:39:ed:ba on igb2.4 expires in 997 seconds [vlan]
                            

                            An intelligent man is sometimes forced to be drunk to spend time with his fools
                            If you get confused: Listen to the Music Play
                            Please don't Chat/PM me for help, unless mod related
                            SG-4860 24.11 | Lab VMs 2.8, 24.11

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                            • L
                              lddj9090 @jimp
                              last edited by

                              @jimp

                              0793471e-97e6-46b7-8986-71fbc3dff36f-image.png

                              After deleting some DNS Override entries, the GUI ARP table shows up without any problems. Seem to have fixed the issue!

                              Thanks a lot for the outstanding support.

                              johnpozJ 1 Reply Last reply Reply Quote 0
                              • johnpozJ
                                johnpoz LAYER 8 Global Moderator @lddj9090
                                last edited by

                                Well your PTR zone there - yeah if you were asking some other NS to resolve the ptrs - and it didn't know them or you couldn't actually talk to that NS then yeah you could have issues when your trying to resolve hundreds of IPs to their names..

                                An intelligent man is sometimes forced to be drunk to spend time with his fools
                                If you get confused: Listen to the Music Play
                                Please don't Chat/PM me for help, unless mod related
                                SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                • L
                                  lddj9090 @johnpoz
                                  last edited by

                                  @johnpoz
                                  Exactly, I think not beeing able to resolve the IP's caused the problem in the end. Thanks for your help mate!

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                                  • L
                                    lddj9090 @lddj9090
                                    last edited by

                                    Alright, to clarify for other users who may have problems with this:

                                    Configuration under DNS Resolver -> General Settings -> Domain Overrides looked like:

                                    Domain:
                                    18.16.172-in.addr.arpa (our VLAN)

                                    Lookup Server IP Address:
                                    172.16.18.1 (Pfsense interface for this VLAN)

                                    The reason I configured it like this was, I wanted that clients from that VLAN do not use an outside lookup server. Instead, using our Pfsense itself.

                                    After deleting this entry, the ARP table shows up nicely.

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                                    • johnpozJ
                                      johnpoz LAYER 8 Global Moderator @lddj9090
                                      last edited by johnpoz

                                      What did you think that would do?

                                      I wanted that clients from that VLAN do not use an outside lookup server. Instead

                                      That makes no sense.. How would that of redirected say a client wanting to use 8.8.8.8 for dns??

                                      You wanted a dns redirect..

                                      https://docs.netgate.com/pfsense/en/latest/recipes/dns-redirect.html

                                      You were telling pfsense, hey if you want to look up what this IP is - ask yourself? Well duh ;) How would that redirect a client to use pfsense vs googledns? Could create a loop I would think? But I think your issue is different than the other poster.. who had public IP in his arp table.

                                      An intelligent man is sometimes forced to be drunk to spend time with his fools
                                      If you get confused: Listen to the Music Play
                                      Please don't Chat/PM me for help, unless mod related
                                      SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                      • L
                                        lddj9090 @johnpoz
                                        last edited by

                                        @johnpoz

                                        When I tried lets say from VLAN 14 to nslookup a client in the 18 VLAN, I wanted pfsense to handle this as it is DNS/DHCP for the 18 VLAN.
                                        So I thought I had to make this entry in the config. After deleting it, I was still able to resolve IP's in the 18 VLAN.

                                        But I am not sure how domain override entries affect loading ARP entries. Have you got an idea?

                                        Test wise I added the domain override entry again, and again ARP wouldn't load up.

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                                        • johnpozJ
                                          johnpoz LAYER 8 Global Moderator @lddj9090
                                          last edited by johnpoz

                                          My guess to why that problem would cause you an issue with arp, is it was causing some sort of loop/issue with actually doing the PTR request.. So it was causing timeouts when the arp table tried to resolve your local IPs to names.. Which would cause delay in the arp table being displayed.

                                          The other users issue was related to trying to resolve PTR for large number of public IPs.. Which may or may not of resolved causing the delay.

                                          Normally doing PTRs for local IPs should be pretty instant, since it would be just pfsense asking its local unbound for them. Or some other local NS authoritative for that IP range.. But yeah if there is issue talking to whatever NS it would resolve these IPs, or there is a LOT of them that are not local and have to query some external NS, that could cause delay in the table to be displayed.

                                          An intelligent man is sometimes forced to be drunk to spend time with his fools
                                          If you get confused: Listen to the Music Play
                                          Please don't Chat/PM me for help, unless mod related
                                          SG-4860 24.11 | Lab VMs 2.8, 24.11

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                                          • L
                                            lddj9090 @johnpoz
                                            last edited by

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