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    CARP/HA not working

    Scheduled Pinned Locked Moved Official Netgate® Hardware
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    • V
      viragomann @nick.loenders
      last edited by

      @nick-loenders said in CARP/HA not working:

      @viragomann I see this on one :
      /rc.filter_synchronize: The Netgate pfSense Plus software configuration version of the other member could not be determined. Skipping synchronization to avoid causing a problem!

      Ensure that you allow also access to the webconfigurator port (TCP) on the Sycn interface.
      Maybe this can prevent this issue.

      Setting:
      net.inet.carp.senderr_demotion_factor=0
      But where can I add this setting??

      Never changed this setting. My sync is on a seperate dedicated interface.

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      • S
        SteveITS Galactic Empire @nick.loenders
        last edited by

        @nick-loenders If I'm reading your picture right the "Synchronize Config to IP" is set to your sync interface IP, and it should be the LAN IP of router2.

        Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
        When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
        Upvote 👍 helpful posts!

        dotdashD 1 Reply Last reply Reply Quote 0
        • dotdashD
          dotdash @SteveITS
          last edited by

          @steveits
          Nope, it's fine to use the sync ip of the other box.

          OP- I've always used a dedicated physical interface for sync. I'm not familiar with that switchport hardware, but could you use a straight vlan interface instead of a lag?

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          • S
            SteveITS Galactic Empire @dotdash
            last edited by

            @dotdash said in CARP/HA not working:

            fine to use the sync ip

            Actually the docs say it "should use the Sync interface." Wonder why ours was set up otherwise, years ago.

            @nick-loenders on router2 the Synchronize Config to IP field should be blank, you don't want the secondary syncing back to the primary. Also did you find the troubleshooting doc?

            Pre-2.7.2/23.09: Only install packages for your version, or risk breaking it. Select your branch in System/Update/Update Settings.
            When upgrading, allow 10-15 minutes to restart, or more depending on packages and device speed.
            Upvote 👍 helpful posts!

            N 1 Reply Last reply Reply Quote 0
            • N
              nick.loenders @SteveITS
              last edited by

              @steveits Hi, I changed it on the 2nd device, but still no luck :(

              dotdashD 1 Reply Last reply Reply Quote 0
              • dotdashD
                dotdash @nick.loenders
                last edited by

                I just enable ipv4 any to any from any on the sync interface. I have mine configured as a /30 plugged directly from one box to the other.

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                • N
                  nick.loenders @dotdash
                  last edited by

                  @dotdash I have that too:

                  cd885d00-0885-4b59-a9b0-901471bd4d31-image.png

                  330d1e1a-3267-4e29-ba15-cc793aaee15a-image.png

                  Might it be soimething with the lagg0.8 ??

                  dotdashD 1 Reply Last reply Reply Quote 0
                  • dotdashD
                    dotdash @nick.loenders
                    last edited by

                    @nick-loenders
                    I've never worked with a model with the switchport setup. There's a note in the manual about CARP limitations due to the switchport not going down. Do you have the expansion riser? I'd get a couple of quad port intel cards and use those ports.

                    1 Reply Last reply Reply Quote 0
                    • stephenw10S
                      stephenw10 Netgate Administrator
                      last edited by stephenw10

                      There are a number of issues here:

                      The Sync VLAN on the switch id configured incorrectly.
                      You need to add ports 9 and 10 as tagged members to VLAN 8 so that it is passed from the LAGG.

                      Config sync should only ever be from the Primary to the Secondary (unless you have more than 2 nodes) otherwise you will create a loop. Remove all the settings from the XMLRPC Sync section on DC-FW2.
                      Leave the pfSync section though as state sync needs to be both directions.

                      You should not have any outbound NAT rules for the SYNC subnet, that should never connect to anything but the other node.

                      Most importantly though is that when using the XG-7100 in an HA pair the failover interfaces should not be on the Eth ports. That is because you will not get full failover function using those.
                      In the event of the port losing link, a bad port or a bad cable or unintentional disconnect for example, it will not demote itself. The results in a split Master/Backup that will interrupt traffic.
                      It will still failover correctly if the full device fails or is upgraded though.

                      To avoid that you should use the ix ports for WAN and LAN or add an expansion card with additional discrete interfaces and use those.

                      Steve

                      N 1 Reply Last reply Reply Quote 0
                      • N
                        nick.loenders @stephenw10
                        last edited by

                        @stephenw10 Hi, we will use port ix0 as OPT1/SYNC port , that should work right?

                        Also at this moment the FW1 is connect to SWITCH1 and FW2 is connected to SWITCH2, but there is no link between the switches, apparently that needs to be done as well, so we'll do that too.

                        Also now FW1 is connected to WAN ip 1 and FW2 is connected to WAN ip 2 like:

                        5f15d677-cdd3-48a0-aa15-5d50c1c8c93f-image.png

                        But I guess I need to add a switch for this as well, for the 3rd WAN IP ? like:

                        3d06dbc8-4072-4426-90fd-fa23f0faf6a9-image.png

                        ??

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                        • stephenw10S
                          stephenw10 Netgate Administrator
                          last edited by

                          ix0 will work for the SYNC interface, yes, but since it's doesn't use CARP SYNC can be on one of the Eth ports. You just need to configured the internal switch correctly.

                          Using ix0 as either WAN or LAN is a much better use if you don't have an expansion card.

                          You need to have a layer connection between the nodes on all interfaces that have CARP failover, yes. So, yes, you need a switch on the WAN side.

                          See: https://docs.netgate.com/pfsense/en/latest/recipes/high-availability.html

                          Steve

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                          • N
                            nick.loenders @stephenw10
                            last edited by

                            @stephenw10 so how do I configure the ETH8 then, so it is configured correctly for CARP SYNC ??

                            if I leave ETH1 for WAN and eth2 for LAN .

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                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              You have to add ports 9 and 10 as tagged members of VLAN 8 in the switch config as I said.

                              Currently you have VLAN 8 only using port 8 so nothing is ever passed to to the internal LAGG.

                              Make sure you can ping between the nodes on the SYNC interface IPs. It's not required for sync but adding rules to allow it makes troubleshooting much easier.

                              Steve

                              N 1 Reply Last reply Reply Quote 0
                              • N
                                nick.loenders @stephenw10
                                last edited by

                                @stephenw10 said in CARP/HA not working:

                                ou have to add ports 9 and 10 as tagged members of VLAN 8 in the switch config as I said.
                                Currently you have VLAN 8 only using port 8 so nothing is ever passed to to the internal LAGG.
                                Make sure you can ping between the nodes on the SYNC interface IPs. It's not required for sync but adding rules to allow it makes troubleshooting much easier.
                                Steve

                                So like:
                                ea3b051e-72a6-4d3f-ba1b-ed36abeec6bb-image.png

                                So, if I add 9 and 10 as tagged to vlan 8, even though 9 and 10 are not physical ports, it might start syncing to the other firewall??

                                (I have no access to the other FW at the moment as I fucked it up a little bit and I need to go to the datacenter ...)

                                stephenw10S 1 Reply Last reply Reply Quote 0
                                • stephenw10S
                                  stephenw10 Netgate Administrator @nick.loenders
                                  last edited by

                                  Yes, that is the correct switch setup. You should be able to use port 8 for sync with that on both firewalls.

                                  Steve

                                  N 1 Reply Last reply Reply Quote 0
                                  • N
                                    nick.loenders @stephenw10
                                    last edited by

                                    @stephenw10 Hi, I changed the vlans on both and also added a rule:

                                    f17243c8-6d84-489a-be03-d101d2927e37-image.png

                                    but I still cannot ping the other SYNC ip address.

                                    N 1 Reply Last reply Reply Quote 0
                                    • N
                                      nick.loenders @nick.loenders
                                      last edited by

                                      @nick-loenders I have found it.... The DHCP on the 2nd FW was still enabled and that was a mistake...

                                      Resetted both devices and began from scratch, now with DHCP disabled on the 2nd LAN
                                      And now it seems to sync well.

                                      OK Stage 1 complete :)

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        You should have DHCP enabled on both nodes for subnets that need it. You just need to setup the DHCP servers for failover operation.
                                        See: https://docs.netgate.com/pfsense/en/latest/recipes/high-availability.html#modifying-the-dhcp-server

                                        Steve

                                        N 1 Reply Last reply Reply Quote 1
                                        • N
                                          nick.loenders @stephenw10
                                          last edited by

                                          @stephenw10 Thanks, it all seems to work fine now.

                                          It is normal that I loose +-5seconds when one device is lost?
                                          And +-10 seconds when the device is back online?

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                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Lose that how?

                                            If CARP is functioning correctly you might lose, for example, a single ping during the failover. For pings with a 1s period that is.

                                            Steve

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