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    WAN not connecting with bridge modem rogers cable

    Scheduled Pinned Locked Moved General pfSense Questions
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    • KOMK
      KOM @learner
      last edited by

      @learner The modem bonds to the MAC address behind it. Try powering off your modem for 30 seconds and then boot it up. It should resync to the MAC of your pfSense WAN NIC.

      L 1 Reply Last reply Reply Quote 0
      • L
        learner @KOM
        last edited by

        @kom
        i will give this try again for 30 seconds or more. I have done the power cycle for the modem by taking the power cable out and plunging back after few seconds,

        I even tried swaping the em0 and em1 ports making WAN em1, still no success

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        • M
          marvosa @learner
          last edited by

          @learner said in WAN not connecting with bridge modem rogers cable:

          rogers Cable Modem (bridge mode) --> pf-sense 2.5.2 CE WAN with Static ip4/32 + DNS provided by ISP.

          Just out of curiosity, you're not actually configuring your WAN with a /32, are you?

          Also, did you just recently replace the Linksys with PFsense? What happens if you clone the MAC of the Linksys? If that works, you may have to call your ISP to have the MAC refreshed.

          There's also a chance that your ISP has their end misconfigured... I've seen that before.

          L 1 Reply Last reply Reply Quote 0
          • L
            learner @marvosa
            last edited by

            @marvosa

            Yes I am configuring the WAN port with Static IP /32. Should I leave it to dhcp.

            I did the same static ip configuration in the replaced link sys. where I had to add the subnet mask.

            I tried another brand router/firewall with static wan ip and that connects, but that is not mine.

            JKnottJ 1 Reply Last reply Reply Quote 0
            • JKnottJ
              JKnott @learner
              last edited by

              @learner said in WAN not connecting with bridge modem rogers cable:

              Yes I am configuring the WAN port with Static IP /32. Should I leave it to dhcp.

              I was also wondering about that. I'm on Rogers and use DHCP & DHCPv6. All a /32 does is give a device an address, but you can't communicate directly to it. The longest mask to do that is /31.

              PfSense running on Qotom mini PC
              i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
              UniFi AC-Lite access point

              I haven't lost my mind. It's around here...somewhere...

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              • stephenw10S
                stephenw10 Netgate Administrator
                last edited by

                Yeah, a static /32 is probably wrong. The actual WAN subnet will be something larger. At least large enough to have the gateway IP in it.

                Steve

                JKnottJ 1 Reply Last reply Reply Quote 1
                • JKnottJ
                  JKnott @stephenw10
                  last edited by

                  @stephenw10

                  Here's mine from Rogers. netmask 0xfffffe00
                  Of course, that's 255.255.254.0 or /23. Incidentally, Rogers provides 2 IPv4 addresses, so that means there's less than 256 customers on a node.

                  PfSense running on Qotom mini PC
                  i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                  UniFi AC-Lite access point

                  I haven't lost my mind. It's around here...somewhere...

                  johnpozJ L 2 Replies Last reply Reply Quote 1
                  • johnpozJ
                    johnpoz LAYER 8 Global Moderator @JKnott
                    last edited by johnpoz

                    @jknott said in WAN not connecting with bridge modem rogers cable:

                    so that means there's less than 256 customers on a node.

                    No not really - as you saw with the am I being attacked thread where user was seeing arp he didn't understand.. Many ISPs run multiple layer 3 on the same L2.. So just because your mask shows X number of IPs that could be used, doesn't mean there are not multiple IP ranges on that same node.

                    You posted yourself sample of your own arps you were seeing, that contained multiple IP ranges.

                    An intelligent man is sometimes forced to be drunk to spend time with his fools
                    If you get confused: Listen to the Music Play
                    Please don't Chat/PM me for help, unless mod related
                    SG-4860 24.11 | Lab VMs 2.8, 24.11

                    JKnottJ 1 Reply Last reply Reply Quote 0
                    • JKnottJ
                      JKnott @johnpoz
                      last edited by

                      @johnpoz

                      I know there are multiple IP ranges. In addition to Internet, Rogers has home phone, IPTV and security systems. It also carries 3rd party ISPs, who would have their own address ranges. I was referring only to their Internet service, which is the only one relevant to this discussion. Sure, if I run packet captures on my WAN port, I will see lots of other stuff. Nothing new there.

                      Rogers runs a hybrid system, where there is a node somewhere nearby, where the conversion between coax and fibre occurs. The fibre then connects to a CMTS in the local office. You may recall the IPv6 problem I had a while ago, with the CMTS I was connected to.

                      BTW, I have done some work for Rogers, though not in the office I'm connected to.

                      PfSense running on Qotom mini PC
                      i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                      UniFi AC-Lite access point

                      I haven't lost my mind. It's around here...somewhere...

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                      • L
                        learner @JKnott
                        last edited by learner

                        @jknott thanks, I checked my calculation and seems I made the error in calculating the subnet mask.
                        by correcting the subnet mask to /29 the problem is solved.

                        Thanks all for you guys for guidance.

                        Lessons learned,
                        -double check the calculations if calculating cdir

                        • on the hitron modem I learned that two Ethernet ports work simultaneously in bridge mode with two different routers .
                        JKnottJ 1 Reply Last reply Reply Quote 0
                        • JKnottJ
                          JKnott @learner
                          last edited by JKnott

                          @learner said in WAN not connecting with bridge modem rogers cable:

                          correcting the subnet mask to /29 the problem is solved.

                          Are you sure that's right? It will work, but may mess things up a bit. Connect with DHCP and see what mask you get. Or verify with Rogers. If it really is /29, then you would likely have 6 usable addresses assigned to you.

                          on the hitron modem I learned that two Ethernet ports work simultaneously in bridge mode with two different routers

                          Yep, Rogers provides 2 IPv4 addresses, though one seems to have a shorter MTU. I've seen 2 addresses with my Technicolor modem and previously with Hitron and Cisco.

                          In fact, I used to use that feature for testing, but that broke with a recent update to pfsense. I can see the connections coming in, but pfsense rejects them. Try doing that and see if it works for you.

                          Now that you have IPv4 going, you can set up IPv6. With Rogers, you'll get a /56 prefix.

                          PfSense running on Qotom mini PC
                          i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                          UniFi AC-Lite access point

                          I haven't lost my mind. It's around here...somewhere...

                          L 1 Reply Last reply Reply Quote 0
                          • L
                            learner @JKnott
                            last edited by

                            @jknott
                            Thanks for sharing your knowledge,
                            When I put DHCP, does not get a ip, may be I have to reboot the modem which I did not do.

                            there are 5 static address assigned.
                            the 2nd Ethernet port works with a different router at the same time, so far I have not been successful by using two WAN on the pfsense ( i need to read and learn that part).

                            I will enable IPV6 as per you write-up in another thread I found.

                            JKnottJ 1 Reply Last reply Reply Quote 0
                            • stephenw10S
                              stephenw10 Netgate Administrator
                              last edited by

                              If they both have the same gateway then you would not be able to route traffic to them differently. It's not really valid.

                              Steve

                              JKnottJ 1 Reply Last reply Reply Quote 0
                              • JKnottJ
                                JKnott @stephenw10
                                last edited by

                                @stephenw10

                                My gateway on pfsense is 99.246.124.1, but 99.246.150.1 on my 2nd connection, so they are completely separate subnets. Both have /23 subnet mask. The MTU on my 2nd connection is 1280, vs 1500 on pfsense.

                                PfSense running on Qotom mini PC
                                i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                                UniFi AC-Lite access point

                                I haven't lost my mind. It's around here...somewhere...

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                                • JKnottJ
                                  JKnott @learner
                                  last edited by

                                  @learner

                                  As I mentioned, I used to be able to connect, but that failed with 2.6.0, IIRC. Ping works, but OpenVPN doesn't. However, it does if I tether to my cell phone.

                                  Here's what I get when I try to connect via my 2nd connection. Similar would happen with ssh.

                                  fab0b81c-da2e-4696-a4b5-6e23f343840b-image.png

                                  packetcapture.cap

                                  PfSense running on Qotom mini PC
                                  i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                                  UniFi AC-Lite access point

                                  I haven't lost my mind. It's around here...somewhere...

                                  1 Reply Last reply Reply Quote 0
                                  • stephenw10S
                                    stephenw10 Netgate Administrator
                                    last edited by

                                    Hmm, that's between your two WANs somehow? I could definitely see that failing...

                                    JKnottJ 1 Reply Last reply Reply Quote 0
                                    • JKnottJ
                                      JKnott @stephenw10
                                      last edited by

                                      @stephenw10

                                      The thing is, it used to work, prior to 2.6.0. Those are 2 completely independent subnets. After I updated to 2.6.0, I wasted a lot of time trying to understand what was wrong with my configuration, until I realized I had done nothing wrong. It was pfsense or perhaps FreeBSD that failed.

                                      PfSense running on Qotom mini PC
                                      i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                                      UniFi AC-Lite access point

                                      I haven't lost my mind. It's around here...somewhere...

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                                      • stephenw10S
                                        stephenw10 Netgate Administrator
                                        last edited by

                                        Between 2 pfSense devices then?
                                        Hard to see how that could have worked between two interfaces on the same device...

                                        JKnottJ 1 Reply Last reply Reply Quote 0
                                        • JKnottJ
                                          JKnott @stephenw10
                                          last edited by

                                          @stephenw10

                                          Between pfsense and a notebook computer. I have a ThinkPad which I use for testing. It runs Linux and prior to pfsense I was also using Linux for a firewall. It worked then and after I moved to pfsense about 5.5 years ago, it continued to work. Then 2.6.0...

                                          PfSense running on Qotom mini PC
                                          i5 CPU, 4 GB memory, 32 GB SSD & 4 Intel Gb Ethernet ports.
                                          UniFi AC-Lite access point

                                          I haven't lost my mind. It's around here...somewhere...

                                          1 Reply Last reply Reply Quote 0
                                          • stephenw10S
                                            stephenw10 Netgate Administrator
                                            last edited by

                                            Hmm, I can't think of anything in 2.6 that would cause something like that.

                                            If it come in on the WAN it will send replies back to the WAN gateway. There could be an issue with the ISP moving that traffic both ways over the link, assuming the gateway is at the ISP end.

                                            There were some changes to that code in 2.5.X but 2.6 retains that.

                                            Steve

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