Netgate Discussion Forum
    • Categories
    • Recent
    • Tags
    • Popular
    • Users
    • Search
    • Register
    • Login

    NUT package (2.8.0 and below)

    Scheduled Pinned Locked Moved UPS Tools
    1.2k Posts 128 Posters 4.2m Views
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • T
      tman222 @shaffergr
      last edited by

      @shaffergr said in NUT package:

      @tman222

      where do you put the interruptonly flag in the nut config gui?

      Hi @shaffergr - you would put it in the "Extra Arguments to driver (optional)" section:

      fd603557-084b-497d-be1a-0573360cf378-image.png

      1 Reply Last reply Reply Quote 2
      • keyserK
        keyser Rebel Alliance @dennypage
        last edited by

        @dennypage Thank you very much for your excellent work on this package.
        I have not upgraded to 23.01 yet, so a quick question:

        Should we expect this to be an issue with all USB-HID driver local attached UPS’es, or do you suspect this is UPS model (USB implementation) dependant?

        About once or twice a week I have a short UPS dropout (< 1 minute) on SG-2100/22.05 with my Eaton 500S UPS.
        The SG-2100 is VERY remote, so I will try and replace the USB cable in a couple of weeks when I’m on-site again. I was hoping to upgrade to 23.01 at that time :-)

        My SG-6100/22.05 have no such symptoms with its Eaton 550SC.

        Love the no fuss of using the official appliances :-)

        dennypageD 1 Reply Last reply Reply Quote 1
        • dennypageD
          dennypage @tman222
          last edited by

          @tman222 said in NUT package:

          Please let me know if the NUT status screenshots would still be helpful to have.

          They would. The purpose is to know what additional variables are being processed for the cyberpower when interruptonly is not set. Thanks.

          1 Reply Last reply Reply Quote 1
          • dennypageD
            dennypage @keyser
            last edited by dennypage

            @keyser said in NUT package:

            Should we expect this to be an issue with all USB-HID driver local attached UPS’es, or do you suspect this is UPS model (USB implementation) dependant?

            So far all the signal 10/11 reports pertain to the cyberpower subdriver of usbhid. Not a guarantee, but a good indicator.

            T 1 Reply Last reply Reply Quote 1
            • dennypageD
              dennypage @shaffergr
              last edited by

              @shaffergr said in NUT package:

              My NAS runs TrueNAS Core 13.0-U3.1, which os based on FreeBSD 13.1-RELEASE-p2. It is connected to a 1U CyberPower 700VA UPS via nut and it is also working as expected - no issues.

              Is the nas running nut 2.8.0? Or is it still on 2.7.4? I was thinking it was nut, particularly the cyberpower subdriver, rather than a kernel issue.

              S 1 Reply Last reply Reply Quote 1
              • T
                tman222 @dennypage
                last edited by tman222

                @dennypage - actually, here is a list of all the CyberPower monitored variables from UPS status page. First one is with the interruptonly flag set, the second one is the full set (i.e. regular with polling enabled). I figured it would easier for you to diff the sets this way:

                Interrupt Only:
                battery.charge
                battery.runtime
                battery.runtime.low
                device.mfr
                device.model
                device.serial
                device.type
                driver.flag.interruptonly
                driver.name
                driver.parameter.pollfreq
                driver.parameter.pollinterval
                driver.parameter.port
                driver.parameter.synchronous
                driver.version
                driver.version.data
                driver.version.internal
                driver.version.usb
                ups.beeper.status
                ups.mfr
                ups.model
                ups.productid
                ups.serial
                ups.status
                ups.vendorid

                Full (Polling Enabled):
                battery.charge
                battery.charge.low
                battery.charge.warning
                battery.mfr.date
                battery.runtime
                battery.runtime.low
                battery.type
                battery.voltage
                battery.voltage.nominal
                device.mfr
                device.model
                device.serial
                device.type
                driver.name
                driver.parameter.pollfreq
                driver.parameter.pollinterval
                driver.parameter.port
                driver.parameter.synchronous
                driver.version
                driver.version.data
                driver.version.internal
                driver.version.usb
                input.voltage
                input.voltage.nominal
                output.voltage
                ups.beeper.status
                ups.delay.shutdown
                ups.delay.start
                ups.load
                ups.mfr
                ups.model
                ups.productid
                ups.realpower.nominal
                ups.serial
                ups.status
                ups.test.result
                ups.timer.shutdown
                ups.timer.start
                ups.vendorid

                Hope this helps.

                1 Reply Last reply Reply Quote 2
                • S
                  shaffergr @dennypage
                  last edited by

                  @dennypage

                  "pkg list" shows nut-2.7.4_20 installed

                  dennypageD 1 Reply Last reply Reply Quote 1
                  • dennypageD
                    dennypage @shaffergr
                    last edited by

                    @shaffergr said in NUT package:

                    "pkg list" shows nut-2.7.4_20 installed

                    That's what I expected. With 23.01, pfSense moved to nut 2.8.0. I expect that it's a regression in nut itself.

                    S 2 Replies Last reply Reply Quote 1
                    • S
                      shaffergr @dennypage
                      last edited by

                      @dennypage

                      I also added the "interruptonly" flag to the "Extra Arguments to driver" at approx 11:40 AM. No signal 10 errors/issues found in /var/log/system.log so far (little over 3 hours).

                      1 Reply Last reply Reply Quote 2
                      • S
                        shaffergr @dennypage
                        last edited by

                        @dennypage

                        Also if it helps, XG-7100 has a Intel(R) Atom(TM) CPU C3558 @ 2.20GHz processor and my TrueNAS system is a SuperMicro Server MB with an Intel(R) Atom(TM) CPU C3758 @ 2.20GHz processor, so both amd64 architecture.

                        dennypageD 1 Reply Last reply Reply Quote 2
                        • dennypageD
                          dennypage @lcbbcl
                          last edited by

                          @lcbbcl, @xavier1 Are you still having a problem or is it resolved?

                          X L 2 Replies Last reply Reply Quote 1
                          • dennypageD
                            dennypage @shaffergr
                            last edited by

                            @shaffergr, @tman222, @JonathanLee Can you check on your systems and see if you have any existing core dumps from usbhid-ups?

                            They would probably be in /root, but just in case you can run

                            find / -name '*.core'

                            to search the entire system. Thanks.

                            S JonathanLeeJ 2 Replies Last reply Reply Quote 1
                            • X
                              xavier1 @dennypage
                              last edited by

                              @dennypage Yeah same issue. Did a clean install upgraded from 2.6.0 up to 23.01 then added the package still no luck. Says daemon pending. Then reloaded my xml config and still no go.

                              dennypageD 1 Reply Last reply Reply Quote 1
                              • L
                                lcbbcl @dennypage
                                last edited by

                                @dennypage
                                I delete and reinstall nut and i have the same problem.
                                Why i see Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                                Pf is not able to find that file, is not generated or what?

                                dennypageD 1 Reply Last reply Reply Quote 1
                                • S
                                  shaffergr @dennypage
                                  last edited by

                                  @dennypage @tman222, @JonathanLee

                                  no cores found. Also nothing in /var/crash

                                  dennypageD 1 Reply Last reply Reply Quote 1
                                  • dennypageD
                                    dennypage @xavier1
                                    last edited by

                                    @xavier1 said in NUT package:

                                    Did a clean install upgraded from 2.6.0 up to 23.01 then added the package still no luck. Says daemon pending.

                                    Can you confirm that you have rebooted or done an unplug/replug following reload of config and install of nut? There is a common permissions issue with usb until you do that.

                                    Please confirm that you are using UPS Type of "Local USB" with driver "usbhid", and that you have nothing in the Extra Arguments to driver section, and the all sections of the Advanced settings are empty. [You can stuff back later if needed]

                                    Where do you see "daemon pending"? In the widget? In the status page (Services / UPS / Status)? In both? If the status page, what happens if you refresh the browser? Does it still show pending?

                                    Lastly, can you check your system logs and post any entries matching "usbhid" since the reboot please? Thanks

                                    1 Reply Last reply Reply Quote 1
                                    • dennypageD
                                      dennypage @shaffergr
                                      last edited by

                                      @shaffergr said in NUT package:

                                      no cores found

                                      I was afraid of that. Since nut is not running as root, it won't be able to write to /root.

                                      Would you mind executing the following in a shell and then regenerating the crash?

                                      sysctl kern.corefile=/var/tmp/%N.core
                                      

                                      This will cause the core file to be written in /var/tmp which is world writable. Note that this setting will not persist across reboots.

                                      Thanks

                                      S 1 Reply Last reply Reply Quote 1
                                      • dennypageD
                                        dennypage @lcbbcl
                                        last edited by

                                        @lcbbcl said in NUT package:

                                        Why i see Can't connect to UPS [APC] (usbhid-ups-APC): No such file or directory
                                        Pf is not able to find that file, is not generated or what?

                                        It's not a file per se. That is a message from upsd saying that the driver isn't running.

                                        Please run usbconfig and confirm that the ups appears there. Also, can you confirm that you have rebooted or done an unplug/replug following reload of config and install of nut? There is a common permissions issue with usb until you do that.

                                        Please confirm that you are using UPS Type of "Local USB" with driver "usbhid", and that you have nothing in the Extra Arguments to driver section, and the all sections of the Advanced settings are empty. [You can stuff back later if needed]

                                        Lastly, please search your system logs for items matching "usbhid" and post the result.

                                        L 1 Reply Last reply Reply Quote 1
                                        • S
                                          shaffergr @dennypage
                                          last edited by

                                          @dennypage done. removed the "interruptonly" and hit "save". Console shows:

                                          [23.01-RELEASE][X@Y]/root: sysctl kern.corefile=/var/tmp/%N.core
                                          kern.corefile: /root/%N.core -> /var/tmp/%N.core

                                          Broadcast Message from root@Y
                                          (no tty) at 16:07 EST...

                                          Communications with UPS CyberPower lost

                                          Broadcast Message from root@Y
                                          (no tty) at 16:07 EST...

                                          Communications with UPS CyberPower established

                                          Now we wait...

                                          dennypageD 1 Reply Last reply Reply Quote 2
                                          • JonathanLeeJ
                                            JonathanLee @dennypage
                                            last edited by

                                            @dennypage I show nothing for logs they already rotated for me. :(

                                            Make sure to upvote

                                            1 Reply Last reply Reply Quote 0
                                            • First post
                                              Last post
                                            Copyright 2025 Rubicon Communications LLC (Netgate). All rights reserved.