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    NUT package (2.8.0 and below)

    UPS Tools
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    • dennypageD
      dennypage @tman222
      last edited by

      @tman222 Which driver are you using?

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      • T
        tman222 @dennypage
        last edited by tman222

        @dennypage said in NUT package:

        @tman222 Which driver are you using?

        Hi @dennypage - I'm using the usbhid driver. Is this the correct one, or should I try another? I did do a bit more reading and was left with the impression that the reason I wasn't seeing all the information was the current lack of Modbus support in NUT. Could that be the case?

        This is all I see under UPS Status:

        Name:	ups@localhost
Summary status:	On line
Runtime (H:M:S):	0:00:-1
Battery charge:	
100%
Battery voltage:	26.3

        Thanks again.

        dennypageD 1 Reply Last reply Reply Quote 0
        • dennypageD
          dennypage @tman222
          last edited by

          @tman222 said in NUT package:

          I did do a bit more reading and was left with the impression that the reason I wasn't seeing all the information was the current lack of Modbus support in NUT. Could that be the case?

          If I had to guess, yes that would be the issue. I just ordered a SMX from APC, so I'll have a look shortly. All my other UPSs are on a moving truck somewhere...

          I do have an AP9631 on order as well. If I can't get it working with USB, I'll also try SNMP.

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          • T
            tman222 @dennypage
            last edited by

            @dennypage said in NUT package:

            @tman222 said in NUT package:

            I did do a bit more reading and was left with the impression that the reason I wasn't seeing all the information was the current lack of Modbus support in NUT. Could that be the case?

            If I had to guess, yes that would be the issue. I just ordered a SMX from APC, so I'll have a look shortly. All my other UPSs are on a moving truck somewhere...

            I do have an AP9631 on order as well. If I can't get it working with USB, I'll also try SNMP.

            Thanks @dennypage - I also decided today to go ahead and order the APC AP9630 add-on network card so I can use SNMP instead as it looks like that I won't be able to get USB fully working.

            dennypageD 1 Reply Last reply Reply Quote 0
            • B
              bazzacad
              last edited by

              I previously had NUT install & talking to my UPS just fine. All I had to do was select Local USB & USBHID driver & it worked perfectly. Unfortunately, I screwed up my config & locked myself out of pfSense so I restored a backup of the config, but now I can't get NUT to work again....
              I've already tried the re-install package option. Any other suggestions?
              16956940-7a37-4fd6-8aeb-4ab5d2919d58-image.png

              54fc1d39-c985-4a70-966f-e779bdbd6d11-image.png

              e4e28cd4-3417-4cd0-b4e5-b0dad4f5e93e-image.png

              dennypageD 1 Reply Last reply Reply Quote 0
              • dennypageD
                dennypage @bazzacad
                last edited by

                @bazzacad Did you go into UPS Settings and press Save?

                B 1 Reply Last reply Reply Quote 0
                • dennypageD
                  dennypage @tman222
                  last edited by

                  @tman222 FWIW, I'm up and running with the AP9631. I haven't had time to play with the USB, but I assume it won't work until Modbus support is added to NUT.

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                  • B
                    bazzacad @dennypage
                    last edited by

                    @dennypage said in NUT package:

                    @bazzacad Did you go into UPS Settings and press Save?

                    Yes, I hit Save, still doesn't work.

                    dennypageD 1 Reply Last reply Reply Quote 0
                    • dennypageD
                      dennypage @bazzacad
                      last edited by

                      @bazzacad Have you rebooted since NUT install? Or unplugged and replugged the cable?

                      Can you post log entries please?

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                      • B
                        bazzacad @dennypage
                        last edited by

                        @dennypage said in NUT package:

                        @bazzacad Have you rebooted since NUT install? Or unplugged and replugged the cable?

                        Can you post log entries please?

                        I tried unplug & re-plug and it didn't help.
                        I'll have to reboot after hours.
                        But here's the log. The "No such file or directory" looks promising...

                        3e6b467f-dd7b-40ec-9d39-567262d70a05-image.png

                        dennypageD 1 Reply Last reply Reply Quote 0
                        • T
                          tman222 @dennypage
                          last edited by

                          @dennypage said in NUT package:

                          @tman222 FWIW, I'm up and running with the AP9631. I haven't had time to play with the USB, but I assume it won't work until Modbus support is added to NUT.

                          Thanks @dennypage, that's good to know. I've actually got a AP9630 sitting next to me here as well. Planning to install in the next couple days so I can get the full information from the UPS via SNMP.

                          T 1 Reply Last reply Reply Quote 0
                          • dennypageD
                            dennypage @bazzacad
                            last edited by

                            @bazzacad I've seem some weird problems with packages re-installed after a restore. If reboot doesn't solve your issue, I would recommend removing the NUT package and re-installing it.

                            B 1 Reply Last reply Reply Quote 0
                            • T
                              tman222 @tman222
                              last edited by

                              @tman222 said in NUT package:

                              @dennypage said in NUT package:

                              @tman222 FWIW, I'm up and running with the AP9631. I haven't had time to play with the USB, but I assume it won't work until Modbus support is added to NUT.

                              Thanks @dennypage, that's good to know. I've actually got a AP9630 sitting next to me here as well. Planning to install in the next couple days so I can get the full information from the UPS via SNMP.

                              Installed the AP9630 last night -- all is working well now and I see the required information using NUT.

                              Only pain was getting a SSL cert installed on the UPS -- turns out one has to use the APC Network Management Card Security Wizard software to generate a .p15 cert file as the UPS doesn't seem to want to take any other format.

                              https://www.apc.com/shop/my/en/products/APC-Network-Management-Card-Security-Wizard-v1-0-4/P-SFNMCSECWIZ104

                              dennypageD 1 Reply Last reply Reply Quote 0
                              • dennypageD
                                dennypage @tman222
                                last edited by

                                @tman222 said in NUT package:

                                Only pain was getting a SSL cert installed on the UPS -- turns out one has to use the APC Network Management Card Security Wizard software to generate a .p15 cert file as the UPS doesn't seem to want to take any other format.

                                Yea, serious pain. I haven’t been able to accomplish it as I don’t have access to a Windows system. APC is ridiculously behind security wise. Be sure to update the firmware on the network card or you will be stuck with TLS 1.0.

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                                • B
                                  bazzacad @dennypage
                                  last edited by

                                  @dennypage said in NUT package:

                                  @bazzacad I've seem some weird problems with packages re-installed after a restore. If reboot doesn't solve your issue, I would recommend removing the NUT package and re-installing it.

                                  The reboot worked. ;-)
                                  Thanks much

                                  1 Reply Last reply Reply Quote 0
                                  • T
                                    tman222 @dennypage
                                    last edited by

                                    @dennypage said in NUT package:

                                    @tman222 said in NUT package:

                                    Only pain was getting a SSL cert installed on the UPS -- turns out one has to use the APC Network Management Card Security Wizard software to generate a .p15 cert file as the UPS doesn't seem to want to take any other format.

                                    Yea, serious pain. I haven’t been able to accomplish it as I don’t have access to a Windows system. APC is ridiculously behind security wise. Be sure to update the firmware on the network card or you will be stuck with TLS 1.0.

                                    I was lucky enough that mine came with firmware 6.6.4 pre-installed so I already had support up to TLS 1.2. I did install 6.7.2 yesterday hoping I might see TLS 1.3, but alas still only 1.2.

                                    One thing I did notice - I'm unable to over-write some of the UPS parameters: For instance if I try to overwrite battery.runtime.low under "Extra Arguments To Driver" I get a message in the syslog that this parameter is immutable. Have you run into this as well @dennypage ? Thanks in advance.

                                    dennypageD 1 Reply Last reply Reply Quote 0
                                    • dennypageD
                                      dennypage @tman222
                                      last edited by

                                      @tman222 said in NUT package:

                                      One thing I did notice - I'm unable to over-write some of the UPS parameters: For instance if I try to overwrite battery.runtime.low under "Extra Arguments To Driver" I get a message in the syslog that this parameter is immutable.

                                      I haven't explored the SNMP implementation much yet, but I expect that you will want to change these variables in the UPS itself via Configuration->Shutdown in the NMC interface. You can probably also change them using SNMPv3, but I haven't tried.

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                                      • K
                                        kevindd992002 @dennypage
                                        last edited by

                                        @dennypage said in NUT package:

                                        @kevindd992002 It will be a while before I can truly experiment. I won't actually have a UPS again for several weeks.

                                        However, I just brought my Synology up and noticed that I didn't not receive an email indicating that the nut server was not available. Previously I always received notification from the Synology when the nut server went offline so there may indeed be an issue with newer the DSM versions.

                                        @dennypage , when do you think can you get back to troubleshooting this?

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                                        • dennypageD
                                          dennypage @dennypage
                                          last edited by

                                          @kevindd992002 I have confirmed that the Synology is no longer sending emails when it is disconnected from the NUT server even though these are enabled in the Synology notification interface. This would certainly be a Synology bug.

                                          I've also confirmed that there is a log entry in the pfSense system log when the Synology connects. It looks like this:

                                          Aug 6 09:50:09	upsd	52880	User monuser@192.168.0.4 logged into UPS [ups]

                                          If you are not seeing this in the logs, then the Synology is not successfully connecting.

                                          K 1 Reply Last reply Reply Quote 1
                                          • GertjanG
                                            Gertjan
                                            last edited by

                                            @dennypage said in NUT package:

                                            If you are not seeing this in the logs, then the Synology is not successfully connecting.

                                            @dennypage : thanks for your last (above) message.
                                            I knew something was missing.
                                            Could figure out what is was / didn't take the time for it.

                                            Placed this on the NUT settings page :

                                            dbcd2cc8-8cc3-4d2b-9afe-abcdf51b2d79-image.png

                                            because the file on my Syno said ( /usr/syno/etc/ups/upsmon.conf ) :

                                            .....
MONITOR ups@192.168.1.1 1 monuser secret slave
....

                                            Know I have :

                                            048f5abb-03a0-4fc9-8108-b4f02f4c133f-image.png

                                            192.168.1.15 is my Syno.

                                            When I have some time, I'll check what happens when pfSense (the UPS master) is switched to battery.

                                            No "help me" PM's please. Use the forum, the community will thank you.
                                            Edit : and where are the logs ??

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