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    PfSense crashes after large file/data transfer

    Scheduled Pinned Locked Moved General pfSense Questions
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    • I Offline
      iTestAndroid
      last edited by

      I have SG-2440 and when I try to do
      scp * root@otherdeviceInMyNetwork:/share/data/test/

      On my workstation, my eth0 dies and says that cable disconnected and pfsense becomes unresponsive. I have to unplug/plug the power cord to get it working again. I have latest firmware.
      It also happens on SMB transfer.

      P.S. I don't have ANY packages installed

      Please advise

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      • W Offline
        whosmatt
        last edited by

        @iTestAndroid:

        I have SG-2440 and when I try to do
        scp * root@otherdeviceInMyNetwork:/share/data/test/

        On my workstation, my eth0 dies and says that cable disconnected and pfsense becomes unresponsive. I have to unplug/plug the power cord to get it working again. I have latest firmware.
        It also happens on SMB transfer.

        P.S. I don't have ANY packages installed

        Please advise

        If you're not transmitting data across subnets in your network, then pfSense has nothing to do with this since you're not traversing the pfSense router/firewall.  I'd suspect the switch, presuming that your workstation and your pfSense box are connected to the same ethernet switch.

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        • I Offline
          iTestAndroid
          last edited by

          @whosmatt:

          @iTestAndroid:

          I have SG-2440 and when I try to do
          scp * root@otherdeviceInMyNetwork:/share/data/test/

          On my workstation, my eth0 dies and says that cable disconnected and pfsense becomes unresponsive. I have to unplug/plug the power cord to get it working again. I have latest firmware.
          It also happens on SMB transfer.

          P.S. I don't have ANY packages installed

          Please advise

          If you're not transmitting data across subnets in your network, then pfSense has nothing to do with this since you're not traversing the pfSense router/firewall.  I'd suspect the switch, presuming that your workstation and your pfSense box are connected to the same ethernet switch.

          I'm sending from OPT1 to OPT2 in SG-2440, nothing else is in middle.

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          • I Offline
            iTestAndroid
            last edited by

            I did some more test, I re-installed latest stable version from USB, still, as soon as I move big files across two interfaces, everything freezes, LAN connections drop and even console!!! freezes.

            To reproduce, just get a SG-2440, do SMB or SCP transfer of a big file. First of all it won't exceed 80mbps, second, it will freeze/crash.

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            • DerelictD Offline
              Derelict LAYER 8 Netgate
              last edited by

              You seem to be making a lot of global assumptions based on your sample size of one.

              I run an SG-2440 here and can assure you no such malfunctions occur despite two active WANs and one active LAN with, I don't know, maybe a dozen VLANs on it. It can certainly transfer more than 80Mbit/s. Maybe you have an issue in your specific environment.

              Have you kept a serial console session active while you test? Does it show anything when it happens that might not be logged? Is there anything interesting in the system log when it happens?

              ![Screen Shot 2016-09-03 at 11.21.34 PM.png](/public/imported_attachments/1/Screen Shot 2016-09-03 at 11.21.34 PM.png)

              Chattanooga, Tennessee, USA
              A comprehensive network diagram is worth 10,000 words and 15 conference calls.
              DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
              Do Not Chat For Help! NO_WAN_EGRESS(TM)

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              • I Offline
                iTestAndroid
                last edited by

                This is happening right now with fresh install. When I'm moving files from a device connected directly to OPT1 to another device connected at OPT2, I get 80mbps MAX. Using SCP and SMB. Both same.
                Also it freezes after around 4-5GB transfer. It just freezes. Yes. I have console port connected all the time. When freeze happens, console freezes too. I have to remove power cord and put it back again to get it working.
                Regarding system logs, didn't see much. But if you know of a certain file, I can take a look or even attach it here.

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                • DerelictD Offline
                  Derelict LAYER 8 Netgate
                  last edited by

                  Why aren't you running factory?

                  Have you done this for your igb NICs?

                  https://doc.pfsense.org/index.php/Tuning_and_Troubleshooting_Network_Cards#Intel_igb.284.29_and_em.284.29_Cards

                  Chattanooga, Tennessee, USA
                  A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                  DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                  Do Not Chat For Help! NO_WAN_EGRESS(TM)

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