No internet access (Gateway offline?)

[bjaffe]

First off,

You have your clients pointing to a default gateway that doesn't exist… 192.168.0.1. Either change the LAN interface of pfSense to that IP address, or change the default gateway of your clients to point to 192.168.0.66 (The current LAN of pfSense).

If the WAN gateway is showing offline, that means your WAN interface is unable to successfully ping its gateway address. The gateway could possibly be filtering ICMP echo requests, so narrow the problem down, head to system > routing and edit your WAN gateway, change the monitor IP to 8.8.8.8 or 8.8.4.4 (google public DNS). If the gateway still shows offline, you have a problem upstream.

[A Former User]

Thanks so much bjaffe! I'll try that right now and get back with the results.

[A Former User]

Okay, i've changed my lan interface to 192.168.0.1. My ISP Modem address is also 192.168.0.1 is that causing any conflict? When I visit 192.168.0.1 it use to bring up my shaw hitron gui but now it brings up the pfsense gui. I assume I can change my shaw hitron IP address though.

I've also changed my WAN gateway monitor IP to: 8.8.4.4 and the status of the gateway is still red and offline :( I tried 8.8.8.8 as well in the monitor IP with the same result.

What does this mean?

[bjaffe]

Ahh.. it looks like your WAN interface on pfSense is set to static, it needs to be DHCP unless you're paying for a static IP specifically with your ISP, and your modem needs to be in "bridged" mode if you want pfSense to be your edge firewall. This will pass the WAN IP through the modem right to the pfSense WAN IP. The modem itself won't have a public IP assignment this way.

[A Former User]

Okay, I've changed my WAN interface to DHCP.  Although, I'm not 100% sure what to enter into the new fields: for now, I left "Hostname" blank and entered: 50.68.165.142 into the "alias ipv4 address" field and 22 into the "/" field.

It then auto created a new WAN gateway entry:
interface: WAN
address family: IPv4
Gateway: Dynamic

This new WAN gateway entry status all on "PENDING" and the gateway service won't start anymore. When I press "start service" icon, it tries for 5-10 seconds then goes back to the "start service" icon. :(

[A Former User]

Ah, i think I see what you mean with regards to my modem. I have to set an IP passthrough on it for my pfsense router

[A Former User]

shaw is helping me bridge my modem! ill see what happens after that! They were orignally going to give me a 2nd ip address for ip passthrough but this was better easier they said.

[A Former User]

Woot, I got it working after shaw setup my modem to bridged mode. Thank you so much for your help and patience bjaffe. Wish there was a tip function so I could compensate

[bjaffe]

Always here to help. You can always hit the "thank you" button on the post that solves you problem, it gives +karma :)

[A Former User]

done!

[shoaib]

@techgeek055 can you tell me how you did it? i face the same problem though i got live ips from the service provider, the ping is working fine. do i need to change the monitor DNS to the google?