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    Can't access to my modem

    Installation and Upgrades
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    • S
      sarwat last edited by

      hello dear friends i have a two problem first
      i'm using pfsense and mikrotik together but i can't access to my two modems
      my small network diagram image on attachments
      the second proplem ppoe connection if power loss the two adsl lines make a connection but one of them work and the other not only if i disconnect it and reconnect it again no idle time out no on demand
      i wish you could help me
      many thanks and sorry for my bad en

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      • stephenw10
        stephenw10 Netgate Administrator last edited by

        You mean you can't access the modems? 192.168.1.1 and 192.168.2.1?

        https://doc.pfsense.org/index.php/Accessing_modem_from_inside_firewall

        Steve

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        • S
          sarwat last edited by

          yes steve right , i will try this again

          unfortunately this dosen't work i don't know where is the proplem realy
          i will post my config may be there is something wrong

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          • S
            sarwat last edited by

            i followed this steps Steve but no luck https://doc.pfsense.org/index.php/Accessing_modem_from_inside_firewall
            see my config in attachment image
            wan,wan2=ppoe bridge connection
            modem1:192.168.1.1
            modem2:192.168.2.1
            LAN : 4.4.4.0/24
            interfaces ips as in the image
            rules as image
            i have shutdown mikrotik but also can't access to modems
            thank you


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            • stephenw10
              stephenw10 Netgate Administrator last edited by

              That should work if the modems are able to respond.

              Can you ping them from the modem interfaces directly in the pfSense GUI?

              Steve

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              • S
                sarwat last edited by

                ping ok using Pfsense diagnostics/ping

                –- 192.168.1.1 ping statistics ---
                3 packets transmitted, 3 packets received, 0.0% packet loss
                round-trip min/avg/max/stddev = 0.618/0.697/0.745/0.056 ms

                --- 192.168.2.1 ping statistics ---
                3 packets transmitted, 3 packets received, 0.0% packet loss
                round-trip min/avg/max/stddev = 0.469/0.525/0.560/0.040 ms

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                • stephenw10
                  stephenw10 Netgate Administrator last edited by

                  Can you ping them if you select LAN as source there?

                  If so the NAT is working fine and you probably have a firewall rule missing somewhere.

                  If you;re using policy routing to send packets to a gateway grouyp you will need a firewall rule above that to bypass it to reach the modem interfaces.

                  Steve

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