SG-2440 Downloadable Disk Image



  • I want to download and archive the SG-2440 disk image because I've deployed two of these devices so far.

    I was following the instructions on this link:  https://www.netgate.com/docs/sg-2440/reinstall-pfsense.html

    The first instructions says to "retrieve the appropriate installer image after logging in on the Portal account page under Active Resources…"  I have a Gold Subscription and am using one of the two devices in my office, but I do not have anything listed until the Active Resources section other than my Gold Subscription.

    Is there anything I need to do to get access to that resource?

    I bought one of these devices 12/15/16, and had a client purchase theirs last week.

    Any guidance is greatly appreciated.



  • I had the same question previously, and it was answered on reddit:

    How are you attempting to register? If it was purchased after 31st May, register at the following link:
    https://www.netgate.com/register/


  • Galactic Empire Netgate

    @tim.mcmanus:

    I want to download and archive the SG-2440 disk image because I've deployed two of these devices so far.

    I was following the instructions on this link:  https://www.netgate.com/docs/sg-2440/reinstall-pfsense.html

    The first instructions says to "retrieve the appropriate installer image after logging in on the Portal account page under Active Resources…"  I have a Gold Subscription and am using one of the two devices in my office, but I do not have anything listed until the Active Resources section other than my Gold Subscription.

    Is there anything I need to do to get access to that resource?

    I bought one of these devices 12/15/16, and had a client purchase theirs last week.

    Any guidance is greatly appreciated.

    Log in to portal.pfsense.org and then open the following link to activate support for your appliance https://portal.pfsense.org/members/signup/per-incident-support

    After that the SG-2440 will be automatically be added to your account with the Gold subscription.