2.4.1 Package Manager Unable to retrieve package information

abalegno

Hi, i ve this problem:

"Unable to retrieve package information"

This is my config:

WAN: DHCP
LAN: 192.168.15.2

[2.4.1-RELEASE][root@pfSense.localdomain]/root: pkg update
Updating pfSense-core repository catalogue...
pkg: Repository pfSense-core load error: access repo file(/var/db/pkg/repo-pfSense-core.sqlite) failed: No such file or directory
pkg: https://pkg.pfsense.org/pfSense_v2_4_1_amd64-core/meta.txz: Network is unreachable
repository pfSense-core has no meta file, using default settings
pkg: https://pkg.pfsense.org/pfSense_v2_4_1_amd64-core/packagesite.txz: Network is unreachable
Unable to update repository pfSense-core
Updating pfSense repository catalogue...
pkg: Repository pfSense load error: access repo file(/var/db/pkg/repo-pfSense.sqlite) failed: No such file or directory
pkg: https://pkg.pfsense.org/pfSense_v2_4_1_amd64-pfSense_v2_4_1/meta.txz: Network is unreachable
repository pfSense has no meta file, using default settings
pkg: https://pkg.pfsense.org/pfSense_v2_4_1_amd64-pfSense_v2_4_1/packagesite.txz: Network is unreachable
Unable to update repository pfSense
Error updating repositories!

Reading the other post find this to check conn with nslookup:

[2.4.1-RELEASE][root@pfSense.localdomain]/root: nslookup
> set type=srv
> _https._tcp.pkg.pfsense.org
;; Got SERVFAIL reply from 127.0.0.1, trying next server
Server:		192.168.15.1
Address:	192.168.15.1#53

Non-authoritative answer:
_https._tcp.pkg.pfsense.org	service = 10 10 443 files00.netgate.com.
_https._tcp.pkg.pfsense.org	service = 10 10 443 files01.netgate.com.

Authoritative answers can be found from:
>

I do not know how to continue…
I try this solution but isnt work:

[2.4.1-RELEASE][root@pfSense.localdomain]/root: pkg upgrade pkg
Updating pfSense-core repository catalogue...
pkg: Repository pfSense-core load error: access repo file(/var/db/pkg/repo-pfSense-core.sqlite) failed: No such file or directory
pkg: https://pkg.pfsense.org/pfSense_v2_4_1_amd64-core/meta.txz: Network is unreachable
repository pfSense-core has no meta file, using default settings
pkg: https://pkg.pfsense.org/pfSense_v2_4_1_amd64-core/packagesite.txz: Network is unreachable
Unable to update repository pfSense-core
Updating pfSense repository catalogue...
pkg: Repository pfSense load error: access repo file(/var/db/pkg/repo-pfSense.sqlite) failed: No such file or directory
pkg: https://pkg.pfsense.org/pfSense_v2_4_1_amd64-pfSense_v2_4_1/meta.txz: Network is unreachable
repository pfSense has no meta file, using default settings
pkg: https://pkg.pfsense.org/pfSense_v2_4_1_amd64-pfSense_v2_4_1/packagesite.txz: Network is unreachable
Unable to update repository pfSense
Error updating repositories!

https://pkg.pfsense.org/pfSense_v2_4_1_amd64-pfSense_v2_4_1/ is down… i try to change to https://files00.netgate.com/pfSense_v2_4_1_amd64-pfSense_v2_4_1/ in .conf file /usr/local/etc/pkg/repos/pfSense.conf

FreeBSD: { enabled: no }

pfSense-core: {
  url: "pkg+https://pkg.pfsense.org/pfSense_v2_4_1_amd64-core",
  mirror_type: "srv",
  signature_type: "fingerprints",
  fingerprints: "/usr/local/share/pfSense/keys/pkg",
  enabled: yes
}

pfSense: {
  url: "pkg+https://pkg.pfsense.org/pfSense_v2_4_1_amd64-pfSense_v2_4_1",
  mirror_type: "srv",
  signature_type: "fingerprints",
  fingerprints: "/usr/local/share/pfSense/keys/pkg",
  enabled: yes
}

to

FreeBSD: { enabled: no }

pfSense-core: {
  url: "pkg+https://files00.netgate.com/pfSense_v2_4_1_amd64-core",
  mirror_type: "srv",
  signature_type: "fingerprints",
  fingerprints: "/usr/local/share/pfSense/keys/pkg",
  enabled: yes
}

pfSense: {
  url: "pkg+https://files00.netgate.com/pfSense_v2_4_1_amd64-pfSense_v2_4_1",
  mirror_type: "srv",
  signature_type: "fingerprints",
  fingerprints: "/usr/local/share/pfSense/keys/pkg",
  enabled: yes
}

Doesnt work:

[2.4.1-RELEASE][root@pfSense.localdomain]/root: pkg update
Updating pfSense-core repository catalogue...
pkg: Repository pfSense-core load error: access repo file(/var/db/pkg/repo-pfSense-core.sqlite) failed: No such file or directory
pkg: https://files00.netgate.com/pfSense_v2_4_1_amd64-core/meta.txz: Network is unreachable
repository pfSense-core has no meta file, using default settings
pkg: https://files00.netgate.com/pfSense_v2_4_1_amd64-core/packagesite.txz: Network is unreachable
Unable to update repository pfSense-core
Updating pfSense repository catalogue...
pkg: Repository pfSense load error: access repo file(/var/db/pkg/repo-pfSense.sqlite) failed: No such file or directory
pkg: https://files00.netgate.com/pfSense_v2_4_1_amd64-pfSense_v2_4_1/meta.txz: Network is unreachable
repository pfSense has no meta file, using default settings
pkg: https://files00.netgate.com/pfSense_v2_4_1_amd64-pfSense_v2_4_1/packagesite.txz: Network is unreachable
Unable to update repository pfSense
Error updating repositories!
[2.4.1-RELEASE][root@pfSense.localdomain]/root: pkg upgrade pkg
Updating pfSense-core repository catalogue...
pkg: Repository pfSense-core load error: access repo file(/var/db/pkg/repo-pfSense-core.sqlite) failed: No such file or directory
pkg: https://files00.netgate.com/pfSense_v2_4_1_amd64-core/meta.txz: Network is unreachable
repository pfSense-core has no meta file, using default settings
pkg: https://files00.netgate.com/pfSense_v2_4_1_amd64-core/packagesite.txz: Network is unreachable
Unable to update repository pfSense-core
Updating pfSense repository catalogue...
pkg: Repository pfSense load error: access repo file(/var/db/pkg/repo-pfSense.sqlite) failed: No such file or directory
pkg: https://files00.netgate.com/pfSense_v2_4_1_amd64-pfSense_v2_4_1/meta.txz: Network is unreachable
repository pfSense has no meta file, using default settings
pkg: https://files00.netgate.com/pfSense_v2_4_1_amd64-pfSense_v2_4_1/packagesite.txz: Network is unreachable
Unable to update repository pfSense
Error updating repositories!

Please help me! any idea to solve this ?

abalegno

i try installing v 2.3.5 and isn't work !

flipflip

Hello, i've the identical problem

/var/db/pkg: pkg update -f
Updating pfSense-core repository catalogue...
pkg: Repository pfSense-core load error: access repo file(/var/db/pkg/repo-pfSense-core.sqlite) failed: No such file or directory
pkg: https://pkg.pfsense.org/pfSense_v2_4_1_amd64-core/meta.txz: No route to host
repository pfSense-core has no meta file, using default settings
pkg: https://pkg.pfsense.org/pfSense_v2_4_1_amd64-core/packagesite.txz: No route to host
Unable to update repository pfSense-core
Updating pfSense repository catalogue...
pkg: Repository pfSense load error: access repo file(/var/db/pkg/repo-pfSense.sqlite) failed: No such file or directory
pkg: https://pkg.pfsense.org/pfSense_v2_4_1_amd64-pfSense_v2_4_1/meta.txz: No route to host
repository pfSense has no meta file, using default settings
pkg: https://pkg.pfsense.org/pfSense_v2_4_1_amd64-pfSense_v2_4_1/packagesite.txz: No route to host
Unable to update repository pfSense
Error updating repositories!

The Internet connection it's ok.

: nslookup pfsense.org
Server:		127.0.0.1
Address:	127.0.0.1#53

Non-authoritative answer:
Name:	pfsense.org
Address: 208.123.73.69
Name:	pfsense.org
Address: 2610:160:11:11::69

cmcdonald

Same problem on 2.4.1

flipflip

It's ok now.

kall57

Hello flipflip

i've the identical problem

[2.4.1-RELEASE][admin@pfsense.home]/var/db/pkg: pkg update -f
Updating pfSense-core repository catalogue…
pkg: Repository pfSense-core load error: access repo file(/var/db/pkg/repo-pfSense-core.sqlite) failed: No such file or directory

[2.4.1-RELEASE][admin@pfsense.home]/var/db/pkg: nslookup pfsense.org
Server: 127.0.0.1
Address: 127.0.0.1#53

Non-authoritative answer:
Name: pfsense.org
Address: 208.123.73.69
Name: pfsense.org
Address: 2610:160:11:11::69

what solution did you find?

Thank you

cm216

I'm not sure if I have the exact same issue or not.
I successfully upgraded to 2.4.2, and now I can't reinstall packages because when I look at the Available Packages page nothing comes up.
I don't get any errors either. The installed packages page works fine.
Any thoughts?

kall57

I install pfsense with 2.4.2 and then push the backup file.

Packets now work properly again ;D

I think the problem had to come from 2.4.1

JustCallMeWoo

"pkg upgrade pkg" command fixed it for me… read on...

I upgraded from 2.3.x to 2.4.2_1 (multi stage upgrade and had to jump through a few hoops). I had the exact same issue with not being able to retrieve package info. Everything I found online didn't work (DNS, option 13 at console/ssh, pkg update command...). Eventually I found a post on some site that said to run "pkg update" and then "pkg upgrade pkg". I'm not linking the site because it contains content that drove my Norton Anti-Virus crazy. As soon as I ran "pkg upgrade pkg" at the console, I refreshed the 'Installed Packages' page and bam... fixed.

siwar

hi anyone can help me please my pfsense 2.4.2

i can't install any package

i try "pkg upgrade pkg"
but dos't working :( :( :(

123.png_thumb

12.png_thumb

jimp

@siwar:

hi anyone can help me please my pfsense 2.4.2

i can't install any package

i try "pkg upgrade pkg"
but dos't working :( :( :(

Fix your connectivity (WAN, default gateway) and/or fix your DNS resolution. The firewall itself cannot reach DNS servers to resolve a hostname.

tonylopez1023

In order to fix this problem, asuming that yours internet connection is working, you only need to fix the clock changing the host value in your NTP's client settings according to your region or country in the admin panel.

And then you can successfully update your pkg repositories within the shell:

pkg update
pkg upgrade

konradosa

okay so I spent quite a bit of time investigating (version 2.4.2) why I cannot install a single package. I checked most of the options mentioned above, but in my case the problem was hidden in System > Routing > Gateways .... both on LAN and WAN interface settings the Default Gateway check box was checked...that is why all the DNS calls went out via the LAN GW and not out to the internet. Once I unchecked the box for LAN interface, all worked like a charm. There can only be one default gateway, rest has to be fixed with static routing!

Grimson

So, why do you have a gateway on your LAN interface?

konradosa

@grimson we route management traffic via LAN (in this case transfer / DMZNet vlan, with a next hop on the other side, hence the dedicated GW on that interface) and the rest via WAN with its default gateway. I do not want to discuss my network topology here. I just hope that my post can save someone's time and frustration I went through. I guess it would be a nice feature to "limit" the option to have more than one default gateway selected as this caused the problem in the first place.

EricAtNetgate

@tonylopez1023
[2.4.5-RELEASE][admin@mypfsense.local.lan]/root: pkg update
Updating pfSense-core repository catalogue...
pkg: https://repo.netgate.com/pkg/pfSense_factory-v2_4_5_aarch64-core/meta.txz: Bad Request
repository pfSense-core has no meta file, using default settings
pkg: https://repo.netgate.com/pkg/pfSense_factory-v2_4_5_aarch64-core/packagesite.txz: Bad Request
Unable to update repository pfSense-core
Updating pfSense repository catalogue...
pkg: https://repo.netgate.com/pkg/pfSense_factory-v2_4_5_aarch64-pfSense_factory-v2_4_5/meta.txz: Bad Request
repository pfSense has no meta file, using default settings
pkg: https://repo.netgate.com/pkg/pfSense_factory-v2_4_5_aarch64-pfSense_factory-v2_4_5/packagesite.txz: Bad Request
Unable to update repository pfSense
Error updating repositories!

my brand new 1100... unpacked it today. Package manager is not working at all :-(

rcoleman-netgate

@ericatnetgate Please open a ticket at https://www.netgate.com/tac-support-request to request the current firmware!