Need help. Stuck installing



  • Hello, my system specs are as follows. Dell Ispiron 620 (i5), 4gb ram, 64gb ssd, intel quad port nic

    I downloaded the latest version of pfsense from the website 2.4.2 amd64 with VGA console. My monitor is plugged in via VGA.

    When installing i am stuck on the Copyright and distribution notice screen. There is a button on the bottom to hit <accept>but does't work. I have tried using a different USB keyboard, nothing. MY motherboard does not have a ps/2 port. I have also tried using an older iso version but i get stuck at the same place.

    I have tried researching online but i cant find any help. Please help me thanks  >:(

    EDIT: keyboard does work when going through the menus on the Welcome to PfSense screen.

    https://gyazo.com/06e40e97b8016267e19d6f8e573ab1b8</accept>


  • Rebel Alliance Global Moderator

    hmmm.. Did you finish the setup by hitting the web gui from a box on your network?

    You normally run through the seutp, then hit the IP via your fav browser and complete the setup via the webgui.



  • Johnpoz

    I am trying to install PfSense onto the ssd from the usb device. I have not completed the installation process yet


  • Rebel Alliance Global Moderator

    Huh??  There is no license from pfsense to agree to in such a stage.. Why would you not just burn the pfsense directly to the usb?

    https://doc.pfsense.org/index.php/Writing_Disk_Images
    The pfSense NanoBSD and memstick images are meant to be written directly to a disk for use.

    At a loss to what your doing exactly?  Seem link above on how to write the memstick image to to your usb..  Are you saying your trying to boot from USB and install to your SSD disk…

    Please explain what/how your trying to install to what hardware exactly and try and figure out where your running into this issue and how to prevent it.

    "amd64 with VGA console"  You burned that to your usb.. You then booted that img and trying to install to you ssd.. There should be no accept license at that point in the install... That part is when you actual hit the web gui... I will duplicate install from memstick with vga.



  • I have already downloaded the ISO on the memstick and booted from it. After boot the installation prompts for me to accept the copyright and disclosure. I can't hit the <accept>option. I don't know if it's my keyboard (I've tried 2 different USB keyboards) and issue with the ISO (I've tried different versions) or an issue with my hardware.

    The memstick I'm using with the ISO on it is a 16gb. I used Rufus and tried win32

    I want to install PfSense onto a 64gb SATA SSD which I should be prompted to do later in the installation process.

    These are the steps I am following from PfSense. It shows the screen I am stuck on.
    https://doc.pfsense.org/index.php/Installing_pfSense</accept>



  • @gravity:

    ….  I can't hit the <accept>option. I don't know if it's my keyboard (I've tried 2 different USB keyboards) and issue with the ISO (I've tried different versions) or an issue with my hardware.</accept>

    Probably the kernel that booted that doesn't recognize your USB-keywrod hadware on the motherboard.
    Play somewhat with BIOS settings.
    or : try on install a vanilla FreeBSD OS.

    Note : you can navigate in these kind of screens with the arrows and the TAB key. When selected the right option or buttonn, you hit enter.


  • Rebel Alliance Global Moderator

    So you booted from the ISO… Where are you seeing this agree to license??

    ahhh... Just did a install via the iso and see what your talking about.. See attached..

    Hmmmm You could try installing a older say 2.4.0, I do not believe that was there then??  And then upgrade from the gui.. But if your usb keyboard is not working then you wouldn't be able to finish the install anyway.. What specific hardware are you installing too?

    edit:  ah see you posted that Dell Ispiron 620 (i5), have to find someone that has also installed to that specific hardware to see if some problem with the usb and the installer.  Maybe there is something you can add to the boot options to get the keyboard to work, etc.




  • I put the same memstick in a my gaming system. I exhausted all options so I was going to use my gaming system to at least write the PfSense operating system onto the routers SSD. Same issue again! This is a completely different system. I tried changing memstick. Same issue… I'm going to try buying a new memstick and different SSD. That are the only two things that are the same.


  • Rebel Alliance Global Moderator

    What would either of those have to do with usb keyboard working?  Let me think, hmmmm oh yeah NOTHING ;)

    You say your keyboard works when your machine is booting, you can access bios screen, select boot menu on it, etc.. Not sure why you would think pfsense would even boot on a gaming system?  Are you talking xbox or ps4 or something - or you just mean some other computer with different usb keyboard?



  • @johnpoz:

    What would either of those have to do with usb keyboard working?  Let me think, hmmmm oh yeah NOTHING ;)

    Not sure why you would think pfsense would even boot on a gaming system?  Are you talking xbox or ps4 or something - or you just mean some other computer with different usb keyboard?

    For clarification, by gaming system I mean custom build gaming computer. Specs are:
    Intel i7 4790k
    Msi Z97 Krait edition motherboard
    Nvidia GeForce GTX Titan Xp
    16 GB Hyper X Fury Ram
    Custom loop, SSD's, etc. etc. doesn't mater
    Corsair K95 Keyboard - different keyboard that what I am using on the PfSense router.

    TLDR; Back on topic:
    I tried using a regular hard drive and a different brand samsung SSD. No luck
    Brand new memstick. No luck
    Re-downloaded and burned new ISO for the two available versions of PfSense.
    Generic brand new USB keyboard. No luck

    I can use all of my keyboards durring BIOS and in the PfSense boot up. For some reason i cant during the initial installation process.

    Still stuck on the <accept>screen. NEED HELP!</accept>



  • I'm no pfSense expert but would seem to me that the problem must be a bios setting issue.  While I've never installed from ISO image on memory stick, numerous other folks have with no issues.  I always prefer to use a ISO image from a CD or DVD using CD/DVD drive and then disconnect the DVD drive after install.  DVD drives are cheaper than memory sticks in a lot of cases now days.



  • SOLVED!

    I borrowed a couple different keyboards from a buddy. A different USB keyboard worked. It's a Cooler Master Devastator… gaming keyboard... who would have guessed... I don't quite understand why it works but it does. I would think all USB keyboards use the same decoding language.  ???

    Thanks for the responses guys. Forward this to anyone else with the same issue.  :D

    Also another note: The 3 other keyboards I tried still do not work in the PfSense local command line even after installing and getting past the <accept>screen. Only the Cooler Master one does</accept>