PLEASE HELP !!! updating my Netgate SG-4860 from 2.3.4-RELEASE-p1 to latest, and now it is STUCK.
I bought my appliance about 6 months ago.
Tried updating to latest release.
It gave an error, and now it is stuck.
I've tried everything I could find on the Forums, but nothing seems to work.
I have Web and SSH access to it. I don't have console access as it is sitting remotely.
Please help me fix this issue.
Oh PS: this is the message:
ERROR: It was not possible to identify which pfSense kernel is installed
Is there a support number to call? I am still within a year. Don't seem to get anyone from Netgate responding here on the Forum???
2.3.4-RELEASE-p1 is the latest.. Where you trying to update it to some development snapshot?
Do you have a support contract?
edit: Oh I misread that as 2.4.3p1... So were you trying to update to 2.3.5 or to 2.4? How do you have a sg4860 that is only 6 months old on such an old version? 2.3.4p1 released on july 20 2017.. Are you saying that your box you just got 6 months ago was on 2.3.4? I have had mine about 6 months as well - and I don't recall to be honest what version it was on, because first thing i did before putting it into production was make sure it was current.. But pretty sure it was on the 2.4 branch when I got it.
What I would suggest is install clean and restore you config from your backup.
Hi and thank you for your response.
I never upgraded this box as it has been working just fine. We got it in October last year and then plugged it in finally on Jan and I think did one upgrade.
Recently, I hit the “update” on dashboard and then hell broke loose. I think it tried to update it to the latest stable release. I wanted the update so I can download new packages.
Now I cannot make any updates or packages.
The box is remote with Static IP so whatever I have to do is remote, web or SSH. I cannot do it from console so fresh install isn’t going to work.
What are my options.
Take a look here
Disabling ramdisk followed by a reboot makes upgrades available again.
Prob read through the linked fourm thread as well
I tried that earlier, but let me try again.
RAM disk has always been off for me.
But let me give it another go, and I’ll report back.
ivor last edited by
Ok, I tried the Ram Disk route. Turned it on, set it to 256, rebooted.
Turned it back off, rebooted.
Still there is nothing under the update tab.
So now i've raised a ticket.