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    SG-2440 must resave WAN interface on reboot

    Scheduled Pinned Locked Moved HA/CARP/VIPs
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    • C Offline
      chuck.mcnadrew
      last edited by

      I have two pfsense routers setup in a HA carp pair. My primary is a SG-2440. When I reboot my primary, the secondary flawlessly takes over. The problem is when the primary starts back up. The secondary hands control back to the primary, but the primary won't pass any wan traffic until I manually go in and save the WAN interface again. Then it works fine. Anyone have any suggestions on how to troubleshoot this?

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      • DerelictD Offline
        Derelict LAYER 8 Netgate
        last edited by

        You can start by what kind of WAN provisioning you have.

        Chattanooga, Tennessee, USA
        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
        Do Not Chat For Help! NO_WAN_EGRESS(TM)

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        • C Offline
          chuck.mcnadrew
          last edited by

          Static IPv4 address from comcast, no IPv6. This is a reasonable recent development, though I can't say exactly how recent. Previously fail over worked flawlessly.

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          • DerelictD Offline
            Derelict LAYER 8 Netgate
            last edited by

            Out of curiosity, is your secondary also a 2440?

            I would look at the ifconfig for the WAN to make sure the CARP VIP is correct and the routing table before you fix it next time.

            Chattanooga, Tennessee, USA
            A comprehensive network diagram is worth 10,000 words and 15 conference calls.
            DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
            Do Not Chat For Help! NO_WAN_EGRESS(TM)

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            • C Offline
              chuck.mcnadrew
              last edited by

              Ironically, no the backup is a home built box that has functioned flawlessly since day 1. I made it the backup because it was a little under powered compared to the SG-2440, but it reboots and takes traffic just fine.

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              • DerelictD Offline
                Derelict LAYER 8 Netgate
                last edited by

                Well, the supported HA design is to use matching hardware, but if the secondary has igb0-igb3 you should be able to do what you did without much issue.

                Are you also gaming it with private addresses on interfaces with a public CARP VIP or do you have a /29 or larger or otherwise have 3 WAN IP addresses (Interface + Interface + CARP)?

                Chattanooga, Tennessee, USA
                A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                • C Offline
                  chuck.mcnadrew
                  last edited by

                  I have a /29. Each firewall has its own publicly addressable IPv4 address.

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                  • C Offline
                    chuck.mcnadrew
                    last edited by

                    The gateway will report as up on the PFSense gui, but no traffic will pass until I resave the WAN interface.

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                    • DerelictD Offline
                      Derelict LAYER 8 Netgate
                      last edited by

                      OK I would definitely start by looking at the routing table when you fail back and it doesn't work. Be sure the default route is there. Also, before you kick it back to working, be sure you can ping the same subnet on WAN such as the other node and the ISP gateway. Probably testing sourced from both CARP and interface addresses.

                      Is IPv6 disabled (set to None) on the WAN?

                      Chattanooga, Tennessee, USA
                      A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                      DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                      Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                      • DerelictD Offline
                        Derelict LAYER 8 Netgate @chuck.mcnadrew
                        last edited by

                        @chuck-mcnadrew said in SG-2440 must resave WAN interface on reboot:

                        The gateway will report as up on the PFSense gui, but no traffic will pass until I resave the WAN interface.

                        If the gateway is up and gateway monitoring is on, the interface is almost certainly passing traffic.

                        Chattanooga, Tennessee, USA
                        A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                        DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                        Do Not Chat For Help! NO_WAN_EGRESS(TM)

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                        • C Offline
                          chuck.mcnadrew
                          last edited by

                          Gateway monitoring is on, and the gateway will initially report as down, but then quickly move to up. However, I still can't ping out from my lan until I resave my WAN.

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                          • DerelictD Offline
                            Derelict LAYER 8 Netgate
                            last edited by

                            Again, more details needed. See above.

                            "Can't ping out" is a symptom. You need to diagnose to find out what is not in place that is put back when you save the interface. My guess is something like a default gateway. But that's just a guess.

                            Chattanooga, Tennessee, USA
                            A comprehensive network diagram is worth 10,000 words and 15 conference calls.
                            DO NOT set a source address/port in a port forward or firewall rule unless you KNOW you need it!
                            Do Not Chat For Help! NO_WAN_EGRESS(TM)

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